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TEMPLATE: Performance Evaluation Form
$5.00This eight-page resource covers the creation and use of performance management evaluations, including how often they are completed, monitoring, feedback and evaluation processes. Supervisor and employee meet informally during the performance cycle to review the employee’s progress. Formal reviews may also be conducted, particularly if either the supervisor or employee changes jobs or a key milestone is reached. Completed Performance Management Forms are expected to be added to the employee’s Human Resource file. Performance Evaluation Includes: Performance Evaluation Forms Confidentiality Creation & Implementation Evaluation Stages Performance Planning & Review Objectives Key Indicators Target Completion Dates Results Learning & Development Skills To Develop Action Plan Completion Dates Results Competency Review Knowledge of Job Productivity Quality of Work Reliability Communication Analytical Ability Initiative *From Module 6 of HR Toolkit, purchase full Module here. -
Customer Service Training – Critical Elements of Customer Service
$399.00The need to lead, model, and promote the organizational values within a customer service environment is essential for business success. This course will provide you with opportunities to explore your responsibilities within your role as a leader (supervisor or manager) in a customer service environment. Member price: $132.00 -
Workplace Essentials: Document Use
$132.00This course addresses document use, one of the skills which extensive government and industry research has identified as essential to success in work, learning and life. These skills provide the foundation for learning other skills and are the cornerstone of lifelong learning. Lifelong learning and workplace skills training are closely linked to productivity, adaptability and innovation, all vital elements of today’s competitive and rapidly changing global business environment. *Become a member to receive 20% off -
TEMPLATE: Employee Survey Checklist & Question Bank
$5.00Surveys are an efficient, effective method for gathering various information about your workplace, processes and methodologies. Designing a survey to bring maximum value to your business requires careful planning. The Employee Survey Checklist takes the guesswork out of planning an effective survey. It breaks down the preparation, distribution and analysis of employee surveys so you can concentrate on preparing the most effective next steps. As you develop a customized employee survey for your organization, be sure to use questions that are relevant to the organization and its area of business. The included bank of questions gives you a starting point. You can modify these questions or add new ones, as required to suit your business needs. Package Includes: Employee Survey Checklist Identifying Objectives & Methodology Developing Survey Content Communicating with Employees Administering Survey Analyzing Survey Responses Interpreting the Results Offering Feedback Action Plan Steps Next Steps & Follow Through Employee Survey Question Bank Job Specific Motivation Diversity & Inclusive Culture Recognition Teamwork Compensation & Benefits Career, Training & Development Client Interaction Concerning the Organization Supervisor/Management Relationships Staffing Likely Reasons to Consider Leaving *From Module 7 of HR Toolkit, purchase full Module here. -
Human Resources (HR) Toolkit – MODULE 1: Establishing HR Function
$199.00This module includes an overview of the Human Resources Management function and how Human Resources (HR) systems, methods, processes and procedures are typically organized and implemented by owners, manager, supervisors, and contractors. Your own HR strategy, as well as your HR processes and procedures will depend on the size and format of your workforce, as well as the goals of your organization. -
Trousse à outils pour les ressources humaines – MODULE 4 : Rémunération et avantages sociaux
$199.00Le maintien d’une rémunération et d’avantages sociaux équitables est un facteur clé de la satisfaction, de l’attraction, du maintien en poste et de la motivation des employés. Ce module examine le processus d’établissement de programmes de rémunération, de récompenses et d’avantages sociaux équitables et efficaces.









