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Pakikipag-unawaan sa Pamamagitan ng Pananalita
$399.00Paglalarawan Sa lugar ng trabaho, nakikipag-usap kami sa isa't isa sa maraming iba't ibang paraan, mula sa pagsusulat ng mga mensahe hanggang sa paggamit ng mga hand signal. Ang isa sa mga pinakakaraniwang paraan ng pakikipag-usap natin sa lugar ng trabaho ay sa pamamagitan ng pakikipag-usap sa iba. Napakahalaga ng mahusay na mga kasanayan sa komunikasyon sa lugar ng trabaho. Gumagamit ang pinakamahuhusay na tagapagbalita ng mga diskarte at diskarte upang maiparating ang kanilang mensahe. Sa kursong ito, matututunan mo na ang paggamit ng mga tip at tool ng matagumpay na komunikasyon sa lugar ng trabaho ay magiging sulit sa iyong oras at pagsisikap. *Maging miyembro para makatanggap ng 20% diskwento* -
Body Language: Reading Body Language as a Sales Tool
$125.00Body language can make or break our efforts to establish long, trusting relationships. Our body language can help to reinforce and add credibility to what we say, or it can contradict our words. Understanding what signals you are sending, as well as being able to read the signals that your clients send, is an essential skill in sales and throughout our lives. What is your body language saying about you? Find out in this course! Member Price: $100.00 -
TEMPLATE: Mentoring Program Development Checklist
$3.00Mentoring programs are an effective way to encourage growth, skill development and prepare for succession planning by encouraging employees take on leading roles among their colleagues and peers. This two-page package includes both a checklist of questions geared to prepare employees and mentors for the process as well as a sheet to track the action plan. Learning objectives are easily identified, as well as timeframes, methods of evaluation and mentor comments allowing your human resources team to easily determine effectiveness of mentoring candidates. Checklist Includes: Familiarize staff with informal training by using one-on-one coaching or on-the-job help sessions. Identify individuals that might benefit from a mentoring program. Introduce and explain the mentoring program by meeting with your employees in a workshop, seminar, or discussion-group setting. Meeting management suggestions. Collect information on potential candidates and determine appropriate matches based on similarities in employee interests and needs. Discuss how each person will benefit from the process. Set a time and place for the next meeting. Create an action plan. Allow the mentor and protégé to steer the process as it moves forward. *From Module 5 of HR Toolkit, purchase full Module here. -
TEMPLATE: Human Resources Meeting Checklists
$5.00Do you find some meetings long an inconclusive? Draw from the FPHRC’s high standards for respect, professionalism and best practice in your meetings today. This template may be the resource you need to ensure efficiency and productivity from all one on one or group interactions with clients, colleagues, potential hires and more. Checklists Include: Meeting Preparation Techniques Establishing a comfortable environment Building Trust Approaches to Communication Effective Closes *From Module 1 of HR Toolkit, purchase full Module here. -
Trousse à outils pour les ressources humaines
$899.00Soutenue par l’IMT (Information sur le marché du travail) de pointe du gouvernement et de l’industrie, la boîte à outils RH du FPSC vous guide à travers 10 modules rationalisés. Tout ce que vous devez savoir pour travailler et gérer une entreprise dans la plus grande industrie du Canada est à portée de main. Chaque module est facile à suivre, simple et complet. Complet avec des ressources complémentaires prêtes à l’emploi et faciles à adapter à l’image de marque unique de votre entreprise. -
Food Processing Safety & You!
$199.00This course provides the food processing industry – more specifically, the production worker, with general knowledge related to food safety and incorporates elements of sanitation and hygiene. It is designed to be informative and interactive so participants can learn about good industrial practices and how to prevent product contamination. This course provides the food processing industry – more specifically, the production worker, with general knowledge related to food safety and incorporates elements of sanitation and hygiene. *Become a member to receive 20% off -
TEMPLATE: Complaint Management Evaluation Grid
$3.00How effective is your complaint management system? This tool will help you assess your organization’s effectiveness in addressing staff complaints and determine if you need to revise your approach. A useful resource when responding to any questions or concerns about your organization’s process and efficacy. Questions Include: Do you treat all complaints without pre-judgment and avoid confrontation? Do you analyze all relevant facts gathered from employees and witnesses before your decision? Do you immediately correct mistakes? Do you explain the reasoning behind decisions taken? Do you aim for solutions that are mutually acceptable? *From Module 1 of HR Toolkit, purchase full Module here. -
Food Spoilage and Food Safety
$499.00This course describes the components of food safety, how food spoilage occurs, and how to prevent it. The course is designed to help new food workers understand their role and responsibilities in prevention and management of food spoilage and food safety. This knowledge is key to a successful career in the food industry. Knowing what causes food spoilage, when food is bad, how to prevent economic loss due to food spoilage and learning about employee’s role in keeping food safe is the most important skill to have when working with food. *Become a member to receive 20% off -
Measuring Training Results
$199.00There are lots of good reasons to offer training, and even more reasons to participate and take training. But there is also an accountability element, where we ask ourselves: - What was the value of that training? - Did we meet the objectives that were set out? - Did the training bring about some kind of lasting change in behavior? In this course, we’ll explore the essential elements in evaluating training and measuring results, while creating a process that is simple for trainers and human resource practitioners to implement.
