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TEMPLATE: Complaint Management Evaluation Grid
$3.00How effective is your complaint management system? This tool will help you assess your organization’s effectiveness in addressing staff complaints and determine if you need to revise your approach. A useful resource when responding to any questions or concerns about your organization’s process and efficacy. Questions Include: Do you treat all complaints without pre-judgment and avoid confrontation? Do you analyze all relevant facts gathered from employees and witnesses before your decision? Do you immediately correct mistakes? Do you explain the reasoning behind decisions taken? Do you aim for solutions that are mutually acceptable? *From Module 1 of HR Toolkit, purchase full Module here. -
Business Succession Planning – Developing and Maintaining a Succession Plan
$165.00Change is a hallmark of today’s business world. In particular, our workforce is constantly changing – people come and go, and move into new roles within the company. Succession planning can help you make the most of that change by ensuring that when someone leaves, there is someone new to take their place. This course will teach you the basics about creating and maintaining a succession plan. Member Price: $132.00 -
Fundamentals of Quality Assurance in the Food Processing Industry
$375.00This course provides Quality Assurance Technicians and anyone interested in Quality Assurance in the food processing industry with: general knowledge and standard occupational skills necessary to successfully perform in this occupation. Quality Assurance is a critical function in the food processing industry, and this course provides food workers, at the Quality Technician level, with: general food safety and food quality assurance knowledge, strategies, practices, and tools. *Become a member to receive 20% off -
Knowing & Handling My Emotions
$399.00Knowing and handling our emotions effectively are the key to self-mastery. One way to define self-mastery is being aware of your own emotions and being able to handle them in positively. You can also think of self-mastery as being similar to self-control. When you do something that you think is the right choice, even if it is hard, you’re showing self-mastery. By completing this training, you will be equipped with the knowledge, skills, and tools that will help you better understand your own emotions and how to handle them, which results in greater self-mastery. By applying these self-mastery skills, you will experience improved satisfaction with your job, career and life, and your contributions in the workplace will become more positively impactful and professional. *Become a member to receive 20% off -
TEMPLATE: Employee & Visitor Health Questionnaires
$5.00Sample Employee & Visitor Health Questionnaires Being in good health and maintaining optimum health is of extreme importance when working in high risk food processing conditions. This one-page resource has a ready to use template employees would require signed by a doctor to clear them for duties in a high-risk environment. Also included is a visitor health questionnaire required to clear visitors to enter high-risk environments. Questionnaires Include: Employee Health Questionnaire General Information Symptom Multiple Choice Employee Signature Physician Signature Visitor Health Questionnaire Name Organization Date Symptom Multiple Choice Signatures Required Actions *From Module 8 of HR Toolkit, purchase full Module here. -
Human Resources (HR) Toolkit – MODULE 8: Health and Safety
$199.00Workplace health and safety (H&S) is a must for all organizations. Employers must show due diligence by taking all the precautions that are reasonable to protect the well-being of employees. Employees must share in this responsibility by exhibiting a working knowledge of health and safety topics and by participating in efforts towards protecting themselves and anyone else around them. -
HACCP Fundamentals
$199.00This course provides an understanding of Hazard Analysis and Critical Control Points (HACCP) and the importance of having a food safety program. This introductory program outlines how every person working at that facility can have either a positive or a negative impact on food safety. Participants should be able to explain the benefits of a HACCP system, understand hazards and how they can be controlled, and the importance of GMP and Prerequisite Programs. -
Introduction to Cheesemaking
$300.00This course allows the participant to become familiar with the basics of dairy chemistry and with the microbiology necessary to understand the vocabulary that supports the cheese industry. Furthermore, at the end of this training, the participant will know the main principles of cheese making including notions of quality and will be introduced to the concept of technological levers required to make adjustments during production. *Become a member to receive 20% off









