-
Customer Service Training – Critical Elements of Customer Service
$399.00The need to lead, model, and promote the organizational values within a customer service environment is essential for business success. This course will provide you with opportunities to explore your responsibilities within your role as a leader (supervisor or manager) in a customer service environment. Member price: $132.00 -
TEMPLATE: Building a Retention Program
$3.00Evaluate the effectiveness and value of various incentives, benefits, training, and other factors you can bring to an employee’s experience working with you. This five-page package breaks each down by cost, time, and business size. Package Includes: Commitment Strategies Involving Employees in Decision-Making Advance Employees using Fair and Objective Assessments Communicate Clearly Recognition Strategies Increasing job knowledge and skills Improving the Work Environment Offering New Challenges Increasing Self Confidence Compensation Strategies Profit Sharing Stock Purchase Plans Competitive Compensation Work-life Balance Strategies Flexible Schedules Telecommuting Coaching, Mentoring Pension Plan Professional Counseling *From Module 7 of HR Toolkit, purchase full Module here. -
Good Manufacturing Practices (GMPs)
$399.00This course will discuss how food workers need to act, dress and be aware of food safety hazards and how they can prevent them. This course will provide you with the knowledge and skills to understand how GMPs support safe food manufacturing and your role in supporting GMPs. You will be able to identify food safety hazards and understand how food workers behavior and can have either a positive or a negative impact on food safety. This course will provide you with the knowledge and skills to understand how GMPs support the safe manufacturing of food and how to implement GMPs. *Become a member to receive 20% off -
Initiation aux Plans de Contrôle Préventif
$399.00Ce cours vous sensibilisera davantage au projet de Règlement sur la salubrité des aliments au Canada, à ses répercussions sur vos activités et aux plans de contrôle préventif (PCP), si bien que les connaîtrez mieux. Les divers exercices et évaluations vous aideront à déterminer les renseignements que contient un PCP et à déterminer l’information qui vous manque. Nous utilisons une foule de ressources de sources diverses pour vous aider à comprendre ce qu’est un PCP. Il s’agit là d’une excellente occasion pour vous d’être proactif et d’élaborer votre propre PCP. * Devenez membre pour recevoir 20% de réduction -
TEMPLATE: Salary Scale
$3.00This template will help you list critical factors relevant to your business. Then for each factor, determine the specific weight each level should be assigned. Multiply the level weight by the weight you assigned the factor to calculate the final score for each job. Salary Scoring Includes: Salary scale Minimum New Employee with little or no relevant experience Employee on probation Usual Starting Salary First Year New yet with necessary experience and Knowledge Recognized Experience Employee with 2-4 years of experience relevant to the position New employee with recognized competencies Fully Competent Employee with 3-6 years of experience and who exhibits the desired level of performance New Employee with sound competencies acquired in a similar position Legal Focus Pay Equity *From Module 4 of HR Toolkit, purchase full Module here. -
TEMPLATE: Reference Check Guide
$3.003.6 Reference Check Guide Most employment applications request the ability to conduct a reference check with a prospective candidate’s previous employers. This three-page guide allows your human resources team to easily prepare for, conduct and score candidates based on the process of checking references provided during the application process. Sections Include: Preparing to make a Reference Check Conducting the Reference Check Evaluation & Scoring Common Reference Check Questions Performance Assessment Grid *From Module 3 of HR Toolkit, purchase full Module here. -
Tecnología digital
$399.00Este curso cubrirá cómo la tecnología digital implica el uso de herramientas y software digitales; la aplicación de medidas de seguridad para proteger el hardware, el software y los datos personales; y la comprensión del uso de la información digital. *Hazte socio y disfruta de un 20% de descuento* -
Salubrité Alimentaire et Transformation des Viandes 101
$399.00Ce cours d’introduction aborde les compétences professionnelles d’un découpeur de viande industrielle. Les sujets comprennent : la salubrité alimentaire; l’équipement de protection individuelle; les couteaux et outils de découpe des viandes; l’entretien de l’équipement, l’assainissement et la salubrité alimentaire; la santé et sécurité au travail; les lois et règlements, et les aptitudes de communication et de leadership. Les participants au cours seront également initiés aux différents types de viandes et aux coupes de viandes. *Devenez membre pour recevoir 20% de reduction








