• Creating a Positive Work Environment

    $125.00
    This course takes an in-depth look at an important topic that is sometimes overlooked – creating a positive environment in the workplace. It is the responsibility of everyone at work to make it the best atmosphere they can, from the executive in the corner office to the newest employee in the mailroom. You will be introduced to this topic here and will be guided through the steps and skills to make your place of work a positive, encouraging place to be. As an employee, or a leader within a company, you have a responsibility to create and maintain a positive work environment. Everyone has a responsibility to create and maintain a positive work environment. Even if this is not a company-wide reality you can seek to provide this type of environment for your department/division or those within your sphere of influence. This course will give you tools to be able to create the type of company environment that you crave through building and nurturing effective workplace relationships.
  • TEMPLATE: On-The-Job Demonstration Checklist

    $3.00
    On-the-job demonstrations are one of the most effective ways to teach best practice as well as safe handling of products and equipment in the workplace. They offer the ability to directly oversee an employee’s practical application of knowledge and skill when performing workplace duties. This Resource is an effective checklist for facilitators to verify all processes are being followed correctly and next steps for both trainers and employees are clear. Checklist Includes: Put employees at ease by establishing an informal atmosphere and using first names. Become familiar with the employees’ knowledge and skill base by watching them perform the task. Review with employees why the task is important. Demonstrate the task as you expect it to be performed. Make sure employees can see and hear what you are doing. Explain that you will first demonstrate the task as you would normally do it, and then repeat the demonstration more slowly, explaining each step. Ask employees questions at different stages of the demonstration. Use personal anecdotes or stories to reinforce key points. *From Module 5 of HR Toolkit, purchase full Module here.
  • Compensation & Benefits – Module Four FPHRC ORIGINAL (Draft)

    $25.00
    In this module we break down all aspects of compensation and benefits systems. These are easy to follow, straightforward and comprehensive sections designed to answer all your questions and concerns about these important aspects of effective Human Resources. This package is designed to be referenced with free information on wages and salaries for various occupations are available at the HRSDC’s website www.worldatwork.org * Part of the FPHRC's Industry Leading Toolkit available in full here
  • TEMPLATE: Employee Exit Survey

    $3.00
    Termination can be a learning experience for both parties. This checklist allows employers to gather information about why this employee is leaving (if by choice) i.e. more competitive benefits or compensation packages, working conditions or employee rights. This template includes 70 example questions designed to gather the most valuable information for your business needs. Exit Survey Includes: Employee Information Departure Reasons (16) Management (16) Work Environment (18) Training & Career Development (20) *From Module 10 of HR Toolkit, purchase full Module here.
  • Customer Service Training – Critical Elements of Customer Service

    $399.00
    The need to lead, model, and promote the organizational values within a customer service environment is essential for business success. This course will provide you with opportunities to explore your responsibilities within your role as a leader (supervisor or manager) in a customer service environment.   Member price:  $132.00
  • 优良产品制造规范 (GMP)

    $399.00
    描述 本课程将讨论食品工作者需要如何行动、着装和了解食品安全危害,以及他们如何预防这些危害。本课程将为您提供知识和技能,以了解 GMP 如何支持安全食品制造以及您在支持 GMP 中的作用。您将能够识别食品安全危害并了解食品工作者的行为方式以及对食品安全的积极或消极影响。本课程将为您提供知识和技能,以了解 GMP 如何支持食品安全生产以及如何实施 GMP。 *成为会员可享受20%的折扣*
  • Monitoring Budget Performance

    $299.00
    This course provides the food and beverage processing industry supervisor with the knowledge and skills to monitor budget performance within a department or unit, and to communicate with the manager or financial consultants on budget performance. *Become a member to receive 20% off
  • Growing Your Gender-Friendly Vocabulary

    $399.00
    This is the third course of the FPSC DEI (Diversity Equity Inclusion) course series. Feeling comfortable in navigating this transitioning communication landscape and cultural shift is job critical for any supervisor or manager hoping to ensure that all employees are well-supported and respected in their workplace roles. This course will explore key gender definitions, language approaches, and thoughtful practices in the new gender landscape, in a way that is accessible to all. *Become a member to receive 20% off
  • Workplace Harassment: What It Is & What To Do About It

    $200.00
    Have you ever been in a social situation where you felt uncomfortable? We all experience them from time to time, but what happens when harassment is caused by circumstances you or a colleague you know is subjected to at your workplace every day? There is no reason anyone should feel uncomfortable in their workplace environment, and to this end we offer a comprehensive course to clearly define what constitutes harassment and how to address it from your role in your organization whichever that may be. Now is the time to speak up. By the end of this course learners of every background will know if an action is acceptable at work. If they are the victim of or witness an action that is not they will know what to do. Stand up for fair treatment and safe, enjoyable workplace environments. Take our workplace harassment course today!