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Generation Gap – Closing the Generation Gap in the Workplace
$100.00There are currently five generations in the workforce. Only a few short years ago employers who were expecting to be faced with mass retirements are now looking at accommodating workers who cannot afford to retire, or are simply healthy and happy enough they’d like to stay at work. However, the labor force continues to put in hard work and lots of strategy to find the right people to fill vacancies and to be able to serve their customers. This course examines the history and reality of the generation gap, especially for recruiters and succession planning. In it, we will explore whether defining the actual limits of each generation is most important, or whether the merits of people within the context of employment is the bigger issue. After all, understanding others helps us to understand ourselves and to manage the people that we work with. We will also explore problems, solutions, and strategies to help overcome issues of the generation gap. Member price: $80.00 -
Interview Skills for the Food & Beverage Processing Industry
$99.00Interview Skills for the Food and Beverage Industry addresses the many Interview skills and practices required for finding employment in the Canadian work environment. This course provides strategies, tips, and guidelines for understanding the Canadian hiring process, developing effective cover letters and resumes, being successful in job search activities, knowing what to wear to interviews, and what to expect and do before, during, and after a job interview. *Become a member to receive 20% off -
English as a Second Language: A Workplace Communications Primer
$125.00Good communications are vital to building good working relationships. This course is written for employees with intermediate competency in English as their second language. Exercises will explore the four main categories of communication: Speaking, Listening, Reading and Writing. It explores gaps in communication as the result of cultural language differences and provide exercises to help connect those gaps. -
Customer Service Training – Critical Elements of Customer Service
$399.00The need to lead, model, and promote the organizational values within a customer service environment is essential for business success. This course will provide you with opportunities to explore your responsibilities within your role as a leader (supervisor or manager) in a customer service environment. Member price: $132.00 -
Comunicación oral
$399.00Descripción En el sitio de trabajo, nos comunicamos el uno al otro de muchas maneras, desde mensajes escritos hasta usando lenguaje de señas. Una de las formas mas comunes para comunicarse en el lugar de trabajo es hablando con otros. Una buena comunicación en el sitio de trabajo es muy importante. Los mejores comunicadores usan estrategias y técnicas para transmitir su mensaje. Durante este curso, usted aprenderá a usar los consejos y herramientas de una comunicación eficaz en el lugar de trabajo lo cual valdrá la pena por su tiempo y esfuerzo. *Hazte socio y disfruta de un 20% de descuento* -
Quality and Safety Fundamentals in Cannabis
$300.00This course provides an overview of key safety standards and quality assurance requirements essential to cannabis production. Potential pathogens and contaminants are also identified along with recommendation on how to prevent such issues. Learning will be made easy with our engaging activities, quizzes, and games. Your knowledge will be tested in the final exam, in which you will receive an official certificate. *Become a member to receive 20% off -
TEMPLATE: Turnover Rate Calculation Tool
$2.00This one-page resource makes it easy to calculate your employee turnover rate per month. Package Includes: Departures Per Month Voluntary Retirement Dismissal Discharged Other Active Files Active Files per Month Hires per month *From Module 7 of HR Toolkit, purchase full Module here. -
TEMPLATE: Application Form Template
$3.00Most employment applications request standard details such as an applicant’s basic personal information. Start with the template below; consider your needs as an employer and the actual job requirements. Customize your application form to be truly effective. Replace all text in italics with your own information as required. Sections Include: Personal Information Training & Education Work History *From Module 3 of HR Toolkit, purchase full Module here. -
Notions de base des procédures opérationnelles normalisées (PON) et des procédures opérationnelles normalisées d’assainissement (PONA)
$399.00Description du cours Ce cours est conçu pour les travailleurs de première ligne et il décrira en détail les exigences fondamentales des procédures opérationnelles normalisées et les procédures opérationnelles normalisées d’assainissement dans l’industrie alimentaire. Les participants seront en mesure de définir les PON et les PONA, de comprendre comment celles-ci appuient les programmes de sécurité alimentaire et de déterminer les indicateurs d’une élaboration et d’une formation efficaces des PON et des PONA. *Devenez membre pour recevoir 20% de reduction









