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Oral Communication
$399.00In the workplace, we communicate with each other in many different ways, from writing messages to using hand signals. One of the most common ways that we communicate in the workplace is by speaking with others. Good workplace communication skills are very important. The best communicators use strategies and techniques to get their message across. During this course, you will learn that using the tips and tools of successful workplace communication will be well worth your time and effort! -
TEMPLATE: Point Matrix System
$3.00This template will help you list critical factors relevant to your business. Then for each factor, determine the specific weight each level should be assigned. Multiply the level weight by the weight you assigned the factor to calculate the final score for each job. Critical Factors Include: Responsibility Product Quality Safety of Others Equipment and Materials Orientation & Training of Others Skills Experience Education/Training Effort Physical Mental Working Conditions Stress or Unpleasant Conditions Hazards *From Module 4 of HR Toolkit, purchase full Module here. -
Bullying in the Workplace
$99.00Bullying is called the silent epidemic. Although half of workers have experienced or witnessed bullying, policies and laws dealing with it are far less prevalent. This is, in part, because bullying can be hard to identify and address. People wonder, what does bullying look like? How can we discourage it in our workplace? What can I do to protect my staff and co-workers? All of these questions (and more!) will be answered in this course. -
Business Etiquette – Gaining That Extra Edge
$125.00If you’ve ever had an awkward moment where: You aren’t sure which fork to use, You don’t know which side plate is yours, You’ve ever had to make small talk with a Very Important Person and been lost for words… Then you know just how agonizing such moments can be. Even worse (and what can be even more damaging to your career) are the social gaffes you aren’t even aware you make. This course will help you handle most of those socially difficult moments. You’ll have an extra edge in areas you may not have given a lot of thought to before. -
Food Safety Culture and You
$199.00This course discusses the importance of following food safety procedures and practices when working in Canadian food companies, as these are part of food safety culture. It outlines the role of governments and food companies in protecting the food supply and identifies how consumers can be negatively affected by improper practices. It covers the important role food workers have in following procedures and telling supervisors and coworkers of food safety problems. Participants will learn the important role of food workers have in supporting their workplace food safety culture. By following food safety practices, food workers help their employer to protect the consumer, meet government regulations and address business needs. *Become a member to receive 20% off -
Allergènes – Niveau 1
$399.00Description Dans ce cours, nous explorerons l'impact des allergènes dans le secteur de la sécurité alimentaire, qui est important. Comme les allergènes ont le potentiel de provoquer des réactions médicales graves ou même la mort dans certains cas, les installations de transformation des aliments sont chargées de s'assurer que les allergènes sont soigneusement contrôlés dans leur établissement. Ce cours fournira un aperçu de base de ce sujet; consultez toujours votre superviseur concernant les pratiques de sécurité spécifiques à votre site concernant les allergènes. *Devenez membre pour recevoir 20% de reduction -
Cadenassage et étiquetage
$399.00Description Chaque membre de l’équipe sur le lieu de travail a des tâches uniques et tout aussi importantes pour assurer l’absence de blessures sur votre site. Les employeurs ont les pouvoirs les plus importants sur le lieu de travail, qui sont accompagnés de la plus grande responsabilité juridique. Cela dit, si vous êtes un travailleur de première ligne, vos obligations en matière de sécurité sont tout aussi importantes que celles de vos employeurs pour préserver votre santé et votre sécurité. La prévention des blessures et des maladies au travail commence par une formation structurée, mais elle ne s’arrête certainement pas là. L’un des devoirs des employeurs, en vertu de la Loi provinciale sur la santé et la sécurité, est de fournir à leurs employés des renseignements, des formations et des instructions précis sur la manière de rester en sécurité au travail. *Devenez membre pour recevoir 20% de reduction -
Customer Service Training – Critical Elements of Customer Service
$399.00The need to lead, model, and promote the organizational values within a customer service environment is essential for business success. This course will provide you with opportunities to explore your responsibilities within your role as a leader (supervisor or manager) in a customer service environment. Member price: $132.00 -
TEMPLATE: Sample Job Advertisement
$3.00This one-page template outlines the responsibilities, knowledge, skills and physical demands of a sample position for a food manufacturing company. Use this template to easily create and post your hiring needs to job boards everywhere. Sections Include: Company Introduction Position Overview Major Responsibilities Knowledge and Skills Physical Demands *From Module 3 of HR Toolkit, purchase full Module here.
