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Training & Mentoring – Module Five FPHRC ORIGINAL (Draft)
$25.00In this module we walk you through training, one of the greatest investments you can make in your company’s future. Training enables your organization to improve the skills, efficiency and abilities of your workforce. Simultaneously your product quality, customer satisfaction and quality and assurance checks will also benefit greatly from good training practices. * Part of the FPHRC's Industry Leading Toolkit available in full here -
Supervise Employee Performance
$299.00Working with people is one of the most important factors of team environments. This is especially important for supervisors, management or anyone responsible for the time, performance and talent of others. This course will provide tools and strategies to better supervise, motivate and manage your teams effectively. *Become a member to receive 20% off -
Building Better Teams
$100.00Teams are an important building block of successful organizations. Whether the focus is on service, quality, cost, value, speed, efficiency, performance, or other similar goals, teams are the basic unit that supports most organizations. With teams at the core of corporate strategy, your success as an organization can often depend on how well you and other team members operate together. How are your problem-solving skills? Is the team enthusiastic and motivated to do its best? Do you work well together? This course can help you get there! *Become a member to receive 20% off -
TEMPLATE: On-The-Job Demonstration Checklist
$3.00On-the-job demonstrations are one of the most effective ways to teach best practice as well as safe handling of products and equipment in the workplace. They offer the ability to directly oversee an employee’s practical application of knowledge and skill when performing workplace duties. This Resource is an effective checklist for facilitators to verify all processes are being followed correctly and next steps for both trainers and employees are clear. Checklist Includes: Put employees at ease by establishing an informal atmosphere and using first names. Become familiar with the employees’ knowledge and skill base by watching them perform the task. Review with employees why the task is important. Demonstrate the task as you expect it to be performed. Make sure employees can see and hear what you are doing. Explain that you will first demonstrate the task as you would normally do it, and then repeat the demonstration more slowly, explaining each step. Ask employees questions at different stages of the demonstration. Use personal anecdotes or stories to reinforce key points. *From Module 5 of HR Toolkit, purchase full Module here. -
Trousse à outils pour les ressources humaines – MODULE 9 : Diversité et inclusion
$199.00Les questions liées à la diversité et à l’inclusion, comme le recrutement et le maintien en poste, la réputation de l’employeur, l’image de marque de l’employeur et le respect des exigences juridiques et en matière de droits de la personne de l’employeur, attirent de plus en plus l’attention des employés, des gestionnaires et des propriétaires d’entreprises au Canada. La diversité englobe toutes les façons dont les individus diffèrent, tandis que l’inclusion crée une culture qui prône, respecte, accepte et apprécie la diversité. Les employeurs ont une grande influence sur la société et peuvent jouer un rôle important pour faire de nos collectivités de meilleurs endroits où vivre. Favoriser un milieu de travail diversifié et inclusif peut améliorer l’expérience des employés et stimuler le succès de votre entreprise dans son ensemble, mais l’engagement à cet égard commence avec les dirigeants de votre organisation. -
Empathy at Work
$299.00One of the most important reasons to become more empathetic is that empathy, as an emotional intelligence skill, is the key to unlock better and healthier relationships with others. Historically, our survival has depended on empathy because we are social beings who need others to grow and thrive. Employees with high levels of empathy can understand a situation from another person’s perspective and react with care and compassion. This means that employees are able to build true, empathetic connections with one another, which enhances relationships, collaboration, inclusion and diversity in the workplace. When empathy is valued and practiced in the workplace, it benefits everyone. Employees improve their well-being, confidence, and job satisfaction, which makes them happier. Happy employees go above and beyond to serve customers, which translates into higher performing business and prosperity for their communities. *Become a member to receive 20% off -
TEMPLATE: Mentoring Program Development Checklist
$3.00Mentoring programs are an effective way to encourage growth, skill development and prepare for succession planning by encouraging employees take on leading roles among their colleagues and peers. This two-page package includes both a checklist of questions geared to prepare employees and mentors for the process as well as a sheet to track the action plan. Learning objectives are easily identified, as well as timeframes, methods of evaluation and mentor comments allowing your human resources team to easily determine effectiveness of mentoring candidates. Checklist Includes: Familiarize staff with informal training by using one-on-one coaching or on-the-job help sessions. Identify individuals that might benefit from a mentoring program. Introduce and explain the mentoring program by meeting with your employees in a workshop, seminar, or discussion-group setting. Meeting management suggestions. Collect information on potential candidates and determine appropriate matches based on similarities in employee interests and needs. Discuss how each person will benefit from the process. Set a time and place for the next meeting. Create an action plan. Allow the mentor and protégé to steer the process as it moves forward. *From Module 5 of HR Toolkit, purchase full Module here. -
Human Resources (HR) Toolkit – MODULE 9: Diversity and Inclusion
$199.00Issues relating to diversity and inclusion such as recruitment and retention, employer reputation, employer branding and meeting employer legal and human rights requirements are gaining more attention from employees, managers and business owners in Canada. Diversity encompasses all of the ways in which individual people differ, while inclusion is creating a culture that embraces, respects, accepts, and values diversity. Employers have a significant influence on society and can play an important role in making our communities better places to live. Fostering a diverse and inclusive workplace can improve the employee experience and drive the success of your company as a whole, but commitment to it starts with the leaders at your organization.
