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Notions de base des procédures opérationnelles normalisées (PON) et des procédures opérationnelles normalisées d’assainissement (PONA)
$399.00Description du cours Ce cours est conçu pour les travailleurs de première ligne et il décrira en détail les exigences fondamentales des procédures opérationnelles normalisées et les procédures opérationnelles normalisées d’assainissement dans l’industrie alimentaire. Les participants seront en mesure de définir les PON et les PONA, de comprendre comment celles-ci appuient les programmes de sécurité alimentaire et de déterminer les indicateurs d’une élaboration et d’une formation efficaces des PON et des PONA. *Devenez membre pour recevoir 20% de reduction -
English as a Second Language: A Workplace Communications Primer
$125.00Good communications are vital to building good working relationships. This course is written for employees with intermediate competency in English as their second language. Exercises will explore the four main categories of communication: Speaking, Listening, Reading and Writing. It explores gaps in communication as the result of cultural language differences and provide exercises to help connect those gaps. -
TEMPLATE: Human Resources Meeting Checklists
$5.00Do you find some meetings long an inconclusive? Draw from the FPHRC’s high standards for respect, professionalism and best practice in your meetings today. This template may be the resource you need to ensure efficiency and productivity from all one on one or group interactions with clients, colleagues, potential hires and more. Checklists Include: Meeting Preparation Techniques Establishing a comfortable environment Building Trust Approaches to Communication Effective Closes *From Module 1 of HR Toolkit, purchase full Module here. -
Introduction to SOP and SSOP
$399.00This coursed is designed for front-line workers and it will detail the fundamental requirements of Standard Operating Procedures and Sanitation Standard Operating Procedures in the food and beverage manufacturing industry. Participants will be able to define SOPs and SSOPs, understand how they support food safety programs, and identify the indicators of effective development and training for SOPs and SSOPs. *Become a member to receive 20% off -
Communication orale
$399.00Description Ce cours vous enseignera la communication orale, une compétence essentielle pour réussir au travail, dans l’apprentissage et dans la vie en général. La communication orale est le fondement de l’apprentissage d’autres compétences et constitue la base de l’apprentissage tout au long de la vie. *Devenez membre pour recevoir 20% de reduction -
TEMPLATE: Complaint Management Evaluation Grid
$3.00How effective is your complaint management system? This tool will help you assess your organization’s effectiveness in addressing staff complaints and determine if you need to revise your approach. A useful resource when responding to any questions or concerns about your organization’s process and efficacy. Questions Include: Do you treat all complaints without pre-judgment and avoid confrontation? Do you analyze all relevant facts gathered from employees and witnesses before your decision? Do you immediately correct mistakes? Do you explain the reasoning behind decisions taken? Do you aim for solutions that are mutually acceptable? *From Module 1 of HR Toolkit, purchase full Module here. -
Блокировка и установка предупредительных табличек
$399.00Описание Безопасность работников имеет первостепенное значение. Переработка пищевых продуктов часто осуществляется в промышленных масштабах с использованием автоматизированного оборудования и множеством потенциальных опасностей. Быть осведомленным и обученным справляться с этими потенциальными опасностями и ситуациями на рабочем месте имеет решающее значение для безопасности сотрудников. Этот курс предоставит работникам пищевой промышленности знания о требованиях техники безопасности, необходимых для обеспечения здоровой и безопасной рабочей среды. *Станьте участником, чтобы получить скидку 20%* -
How to Attract, Recruit and Retain Talent
$300.00This course will introduce participants to candidate-centric recruiting, including tips and techniques that drive positive candidate experience, strengthen recruitment, maintain engagement and improve retention of new employees. *Become a member to receive 20% off -
Workplace Diversity
$118.00The great variety of differences between people in today’s work environment comes with opportunities and challenges. Communication, adaptability and change are prime requirements for employees to work together productively and harmoniously. Further, with workplace diversity continually increasing, forward looking companies and organizations see the need to be proactive in successfully developing diverse, inclusive work environments. This course provides guidelines for defining and managing diversity, understanding Canada’s diverse labour market, managing five generations working together, legal requirements for the Canadian workplace related to diversity and inclusion, knowing the programs for recruiting foreign workers, building an inclusive workplace, and developing a diversity program.
