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TEMPLATE: Application Screening Grid
$3.00Streamline your process of candidate selection with this employee screening grid. Each candidate can be easily scored for their training, experience, and competencies and compared in this chart. Easily customizable to highlight skills and abilities essential for your positions. Sections Include: Scoring Scale Relevance of Training Relevance of Experience Mastery of Competency *From Module 3 of HR Toolkit, purchase full Module here. -
Communiquer, engager et maintenir en poste
$99.00Les éléments constitutifs de la communication entre les employés sur le lieu de travail sont présentés dans ce rapport sectoriel. Il comprend deux analyses de rentabilisation pour vous aider et des conseils utiles pour : Communication avec les salariés, Les impliquer, et, A terme, les conserver. -
Аллергены — уровень 1
$399.00Описание Этот курс охватывает список приоритетных аллергенов в Канаде, а также источники сульфитов и глютена. Вы сможете определить источники и описать наилучшие методы и правила для предотвращения инцидентов, связанных с безопасностью пищевых продуктов, связанных с аллергенами. Обучение станет легким благодаря нашим увлекательным занятиям, викторинам и играм. Ваши знания будут проверены на итоговом экзамене, по итогам которого вы получите официальный сертификат. *Станьте участником, чтобы получить скидку 20%* -
TEMPLATE: Sample Metrics Calculations & Forecasting Model
$2.00How well can you identify your business’ goals and needs? What implications do they have on your HR teams, staff and management? The FPHRC’s HR Planning Template expedites the process of evaluating your business allowing you and your teams more time to take necessary action. Some of these calculations include: Absence Rate: [(# days in a month) / (avg. # of employees during mo.) x (# of workdays)] Cost Per Hire: (Advertising + agency fees + employee referral fees + travel cost of applicants and staff + relocation costs + recruiter pay and benefits) / number of hires Turnover Costs: Total cost of separation + vacancy + replacement + training Management, Operations, Technology, Quality & Standards, Administration and Sales Job Titles, Staff Count, Anticipated Departures, Possible Promotion, Future Demand, Surplus and Shortages *From Module 2 of HR Toolkit, purchase full Module here -
TEMPLATE: Complaint Management Evaluation Grid
$3.00How effective is your complaint management system? This tool will help you assess your organization’s effectiveness in addressing staff complaints and determine if you need to revise your approach. A useful resource when responding to any questions or concerns about your organization’s process and efficacy. Questions Include: Do you treat all complaints without pre-judgment and avoid confrontation? Do you analyze all relevant facts gathered from employees and witnesses before your decision? Do you immediately correct mistakes? Do you explain the reasoning behind decisions taken? Do you aim for solutions that are mutually acceptable? *From Module 1 of HR Toolkit, purchase full Module here. -
Customer Service Training – Critical Elements of Customer Service
$399.00The need to lead, model, and promote the organizational values within a customer service environment is essential for business success. This course will provide you with opportunities to explore your responsibilities within your role as a leader (supervisor or manager) in a customer service environment. Member price: $132.00 -
Introduction to Regulatory Requirements
$299.00Working with people is one of the most important factors of team environments. This is especially important for supervisors, management or anyone responsible for the time, performance and talent of others. This course will provide tools and strategies to better supervise, motivate and manage your teams effectively. *Become a member to receive 20% off -
Communication Strategies
$125.00Creating positive relationships takes work, but like any skill, we can learn how to build these relationships by considering useful techniques and then making a decision to apply them. While we often think of communication as a coding and decoding process, we can also consider how communication is also a process of constructing meaning out of messages. This course is designed to create and maintain healthy, effective communication between co-workers, as well as within your personal relationships. -
TEMPLATE: Sample Confidentiality Agreement
$3.00Often positions require giving employees access to sensitive company information, policies and processes. This one-page template covers all the key elements a standard confidentiality agreement requires to enforce non-disclosure of confidential company information. Sections Include: Definition of Confidential Information Prohibited Uses Permitted Uses *From Module 3 of HR Toolkit, purchase full Module here.
