-
National Sanitation Training Program
$199.00This course provides food processing industry sanitation workers – more specifically, those who perform or will be performing sanitation , with an essential general background knowledge related to the principles of cleaning and sanitation as well as common food industry practices. It also provides detailed instruction on the facility-specific cleaning and sanitizing procedures. *Become a member to receive 20% off -
Initiation aux Plans de Contrôle Préventif
$399.00Ce cours vous sensibilisera davantage au projet de Règlement sur la salubrité des aliments au Canada, à ses répercussions sur vos activités et aux plans de contrôle préventif (PCP), si bien que les connaîtrez mieux. Les divers exercices et évaluations vous aideront à déterminer les renseignements que contient un PCP et à déterminer l’information qui vous manque. Nous utilisons une foule de ressources de sources diverses pour vous aider à comprendre ce qu’est un PCP. Il s’agit là d’une excellente occasion pour vous d’être proactif et d’élaborer votre propre PCP. * Devenez membre pour recevoir 20% de réduction -
Customer Service Training – Critical Elements of Customer Service
$399.00The need to lead, model, and promote the organizational values within a customer service environment is essential for business success. This course will provide you with opportunities to explore your responsibilities within your role as a leader (supervisor or manager) in a customer service environment. Member price: $132.00 -
Making Training Stick
$199.00We have all participated in training courses or workshops. Some of these have been helpful and useful in our everyday lives and others have seemed redundant and a waste of time. How often have we cheered or grumbled at being asked to participate in a training day? The good news is that all training can be useful and applicable if the trainer keeps some simple tips in mind when developing and applying training. We all learn differently, but there are some truths about learning that can be applicable to most groups and can be tweaked to fit any training session. -
TEMPLATE: Performance Evaluation Form
$5.00This eight-page resource covers the creation and use of performance management evaluations, including how often they are completed, monitoring, feedback and evaluation processes. Supervisor and employee meet informally during the performance cycle to review the employee’s progress. Formal reviews may also be conducted, particularly if either the supervisor or employee changes jobs or a key milestone is reached. Completed Performance Management Forms are expected to be added to the employee’s Human Resource file. Performance Evaluation Includes: Performance Evaluation Forms Confidentiality Creation & Implementation Evaluation Stages Performance Planning & Review Objectives Key Indicators Target Completion Dates Results Learning & Development Skills To Develop Action Plan Completion Dates Results Competency Review Knowledge of Job Productivity Quality of Work Reliability Communication Analytical Ability Initiative *From Module 6 of HR Toolkit, purchase full Module here. -
Food Fraud and Authenticity
$249.00This course will provide businesses with the tools and strategies to quantify, detect and prevent food fraud. It will also provide some guidelines and practices on how to build an anti-fraud culture in your company. Designed to give students a strong understanding of food fraud and food authenticity. This course emphasizes the importance of using existing legislative frameworks, strengthening of intelligence sharing and analysis to understand, mitigate and minimize fraud. Effective monitoring systems are essential to maintaining the integrity of a company’s own activities to maintain the assurance and integrity of its products, brand and supply chains. *Become a member to receive 20% off -
Effective Problem-Solving
$299.00Everyone experiences problems from time to time. Some of our problems are big and complicated, while others may be more easily solved. Oftentimes solving problems involves dealing with emotions either within ourselves or others. This is one of the main reasons why companies want employees who can effectively identify and solve problems. Effective problem solvers help their organizations operate more efficiently, be more innovative and deliver exceptional customer service, leading to improved job satisfaction and career development for the employee and higher performance for the organization. Regardless of their level of complexity, problems are part of life and work. Therefore, problem-solving can be considered a life skill. *Become a member to receive 20% off -
Sécurité industrielle en milieu de travail
$399.00Description La sécurité dans les lieux de travail relève de la responsabilité de tous les employés et la meilleure façon d’y parvenir est d’adopter une approche d’équipe. Nous voulons nous assurer que chacun rentre chez soi en toute sécurité après une journée de travail productive dans son établissement. *Devenez membre pour recevoir 20% de reduction -
Conducting Effective Performance Reviews
$290.00Performance reviews are an essential component of employee development. The performance review meeting is an important aspect of career planning, and the outcomes of the meeting should be known to the employee and supervisor before the meeting actually takes place. Remember what the German philosopher Goethe said: “Treat people as if they were what they ought to be and you help them become what they are capable of being.” Setting goals and objectives to aim for will give both supervisors and employees a focus, and is one of the key aspects to meeting overall company objectives. Supervisors must also learn how to give feedback, both positive and negative, on a regular and timely basis so that employees can grow and develop. Performance appraisals involve all these activities. Member price: $232.00
