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Communications for Small Business Owners
$260.00Communication between individuals is a two-way street, but communication between a small business and its customers is a multi-lane highway. Navigate this highway successfully and you increase customer numbers and profits. Set out on this highway unaware, ill-prepared, or unconvinced of its importance, and you will lose ground to your competitors. This course will introduce and reinforce the essential components of written communication that will connect you with existing and potential customers. If you are new to the communications highway, this course will provide the foundation for future development. If your company has some communications expertise, this course will help you strengthen and polish your essential components. Member price: $208.00 -
Human Resources (HR) Toolkit – MODULE 5: Training and Development
$199.00Employee Training and Development is used by organizations to develop the knowledge, skills and abilities of employees in its workforce. It's an investment in the people who are a fundamental part of the business and who make an impact on the quality, costs and value of products and services being offered to customers. Sound Training and Development Programs are designed with the goal of making a "return on investment" (ROI) towards attaining the organization's goals or performance objectives. -
TEMPLATE: Human Resources Planning Checklist
$3.00Are you asking the right questions when planning for the future needs of your business? The FPHRC’s HR Planning Checklist asks you the questions you need to address before taking action. These include questions like: What are the organization’s priorities (e.g., market share, revenues per customer)? What emerging directions or organizational changes will have an impact on HR issues (e.g., company expansion, higher-level skill requirements)? Is my plan consistent with other organizational policies such as our business plan and our HR manual? *From Module 2 of HR Toolkit, purchase full Module here -
Conflict Resolution – Dealing With Difficult People
$190.00Success comes from understanding how we behave, as well as how we can influence others. If difficult interactions are necessary, and we approach those conversations with a plan, we will find that we have less difficult people to deal with. More often than not, we will also have more meaningful and significant conversations. *Become a member to receive 20% off -
Human Resources (HR) Toolkit – MODULE 8: Health and Safety
$199.00Workplace health and safety (H&S) is a must for all organizations. Employers must show due diligence by taking all the precautions that are reasonable to protect the well-being of employees. Employees must share in this responsibility by exhibiting a working knowledge of health and safety topics and by participating in efforts towards protecting themselves and anyone else around them. -
Creating a Workplace Wellness Program
$210.00Whether you are creating a workplace wellness program from scratch, or enhancing what you already have, you’re already on the right track! With increasing costs of health care, a shrinking workforce, and aging workers, a savvy workplace understands the value in supporting workers to improve their conditioning and to live a fitter lifestyle. This course includes all aspects of designing or upgrading a program, from concept through implementation, to review. Member price: $168.00 -
Alérgenos Nivel 1
$399.00Descripción Este curso cubre la lista prioritaria de alergenos en Canada como también los sulfatos y las fuentes de gluten. Usted sera capaz de identificar las fuentes y describir las mejores practicas y regulaciones para prevenir accidentes de seguridad alimentaria relacionada con alergenos. El aprendizaje sera mas fácil através de las actividades, pruebas y juegos interactivos. Sus conocimientos se pondrán a prueba en el examen final y luego recibirá su certificado oficial. *Hazte socio y disfruta de un 20% de descuento* -
TEMPLATE: Sample Metrics Calculations & Forecasting Model
$2.00How well can you identify your business’ goals and needs? What implications do they have on your HR teams, staff and management? The FPHRC’s HR Planning Template expedites the process of evaluating your business allowing you and your teams more time to take necessary action. Some of these calculations include: Absence Rate: [(# days in a month) / (avg. # of employees during mo.) x (# of workdays)] Cost Per Hire: (Advertising + agency fees + employee referral fees + travel cost of applicants and staff + relocation costs + recruiter pay and benefits) / number of hires Turnover Costs: Total cost of separation + vacancy + replacement + training Management, Operations, Technology, Quality & Standards, Administration and Sales Job Titles, Staff Count, Anticipated Departures, Possible Promotion, Future Demand, Surplus and Shortages *From Module 2 of HR Toolkit, purchase full Module here
