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  • Food Safety Culture and You

    $199.00
    This course discusses the importance of following food safety procedures and practices when working in Canadian food companies, as these are part of food safety culture. It outlines the role of governments and food companies in protecting the food supply and identifies how consumers can be negatively affected by improper practices. It covers the important role food workers have in following procedures and telling supervisors and coworkers of food safety problems. Participants will learn the important role of food workers have in supporting their workplace food safety culture. By following food safety practices, food workers help their employer to protect the consumer, meet government regulations and address business needs. *Become a member to receive 20% off
  • English as a Second Language: A Workplace Communications Primer

    $125.00
    Good communications are vital to building good working relationships. This course is written for employees with intermediate competency in English as their second language. Exercises will explore the four main categories of communication: Speaking, Listening, Reading and Writing. It explores gaps in communication as the result of cultural language differences and provide exercises to help connect those gaps.
  • Body Language: Reading Body Language as a Sales Tool

    $125.00
    Body language can make or break our efforts to establish long, trusting relationships. Our body language can help to reinforce and add credibility to what we say, or it can contradict our words. Understanding what signals you are sending, as well as being able to read the signals that your clients send, is an essential skill in sales and throughout our lives. What is your body language saying about you? Find out in this course!   Member Price: $100.00
  • L’empathie au travail

    $299.00
    L’une des raisons les plus importantes pour devenir plus empathique est que l’empathie, en tant que compétence d’intelligence émotionnelle, est la clé pour débloquer des relations meilleures et plus saines avec les autres. Historiquement, notre survie dépend de l’empathie, car nous sommes des êtres sociaux qui ont besoin des autres pour grandir et prospérer. Les employés dotés d’un niveau élevé d’empathie peuvent comprendre une situation du point de vue d’une autre personne et réagir avec attention et compassion. Cela signifie que les employés sont capables d'établir des liens véritables et empathiques les uns avec les autres, ce qui améliore les relations, la collaboration, l'inclusion et la diversité sur le lieu de travail. Lorsque l’empathie est valorisée et pratiquée sur le lieu de travail, elle profite à tout le monde. Les employés améliorent leur bien-être, leur confiance et leur satisfaction au travail, ce qui les rend plus heureux. Des employés heureux vont au-delà de leurs attentes pour servir les clients, ce qui se traduit par des affaires plus performantes et par la prospérité de leurs communautés.
  • GDPR Readiness: Creating a Data Privacy Plan

    $299.00
    GDPR Readiness: Creating a Data Privacy Plan, goes over the contents of the data privacy plan, details various policy procedures that need to be written in detail, talks about privacy training, and more.
  • Communiquer, engager et maintenir en poste

    $99.00
    Les éléments constitutifs de la communication entre les employés sur le lieu de travail sont présentés dans ce rapport sectoriel.   Il comprend deux analyses de rentabilisation pour vous aider et des conseils utiles pour : Communication avec les salariés, Les impliquer, et, A terme, les conserver.
  • Workplace Essentials: Thinking Skills

    $132.00
    This course addresses thinking skills, which are high on the list of skills which extensive government and industry research has identified as essential to success in work, learning and life. These skills provide the foundation for learning other skills and are the cornerstone of lifelong learning. Lifelong learning and workplace skills training are closely linked to productivity, adaptability and innovation, all vital elements of today’s competitive and rapidly changing global business environment. This course provides guidelines for making decisions, solving problems, thinking critically, resolving staff conflict, improving products and processes, providing quality control, and facilitating change. *Become a member to receive 20% off
  • TEMPLATE: Accident Investigation Report

    $3.00
    This four-page resource contains all the paperwork required to fill when anyone is injured in your workplace. Use this template to quickly and effectively track the details of the accident to satisfy safety laws provincially and federally as well as ensure necessary prevention steps are noted and carried out in a timely and effective manner. Checklist Includes: Victim/Injured Person Information Name Supervisor Regular Function Function at Time of Accident Shift Time Accident Information Date Location First Aid Other Description of Injury Sustained Nature of Injury Location of Injury Contact Type Causal Agent(s) Witnesses Eyewitnesses Relevant Authority Investigated Facts People Involved Task at Hand Moment of Accident Environment Material/Equipment Organization Investigation Summary Description of events surrounding the incident Analysis Causes Safety Recommendations *From Module 8 of HR Toolkit, purchase full Module here.
  • Introduction to Quality Assurance and Quality Control

    $299.00
    This course covers the roles and responsibilities of Quality Assurance and Quality Control in developing a Quality System. Participants will go through the background of the roles as well as what is important to understand when implementing Quality Systems. This course is applicable to all personnel in a food processing plant with roles in determining quality: owners, supervisors, quality manager, quality technician, production personnel, sanitation team, plant manager, food safety team, etc. *Become a member to receive 20% off