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  • TEMPLATE: Accommodation and Anti-Harassment Policies

    $5.00
    Diversity and Workplace Violence are extremely important policies to enforce and distribute to your employees. They address the rights and responsibilities of both employers and their employees in regard to working in safe, inclusive environments. Policies Include: Accommodation Policy Checklist Acknowledgement of Diversity Policy Objectives Statement of Applicability Roles and Responsibilities of employer and staff Communication Training Monitoring Anti-Harassment Policy Checklist Descriptions of Harassment and Harassing Behaviour Employee Rights Employer’s Responsibilities Deal with allegations seriously and quickly Investigate all complaints considering: Reasonable timeframes for action Persons Responsible for Making Decision Protect against victimization or retaliation Enforce a zero-tolerance approach Communicating Training Mentoring *From Module 9 of HR Toolkit, purchase full Module here.
  • TEMPLATE: Employee Information Sheet

    $5.00
    Looking for a simple solution to collecting personal information before hiring a new employee? This template is a resource that will expedite this process. Easily adapted to suit your business brand, the FPHRC’s Employee Information Sheet covers all Employee, Emergency Contact Banking and other information you need from new hires as well as all mandatory signatures and legal clauses. Sections include: Employee Information (Address, Citizenship and other essentials) Emergency Contact Information Banking Information Position and Compensation Information Payroll Keying Information Benefits *From Module 1 of HR Toolkit, purchase full Module here.
  • Coaching for Success

    $399.00
    The EI-Coach is an effective approach to professional coaching that focuses on helping others become more intelligent with their emotions in the workplace and beyond. Exceptional supervisors use coaching to unlock human potential and improve workplace performance. EI-Coaching aims to fine-tune and build deeper connections through conversations and active listening. It also attempts to explore goals that stem from an employee's core values and independent choices. *Become a member to receive 20% off
  • TEMPLATE: Sample Metrics Calculations & Forecasting Model

    $2.00
    How well can you identify your business’ goals and needs? What implications do they have on your HR teams, staff and management? The FPHRC’s HR Planning Template expedites the process of evaluating your business allowing you and your teams more time to take necessary action. Some of these calculations include: Absence Rate: [(# days in a month) / (avg. # of employees during mo.) x (# of workdays)] Cost Per Hire: (Advertising + agency fees + employee referral fees + travel cost of applicants and staff + relocation costs + recruiter pay and benefits) / number of hires Turnover Costs: Total cost of separation + vacancy + replacement + training Management, Operations, Technology, Quality & Standards, Administration and Sales Job Titles, Staff Count, Anticipated Departures, Possible Promotion, Future Demand, Surplus and Shortages *From Module 2 of HR Toolkit, purchase full Module here
  • Introduction to SOP and SSOP

    $399.00
    This coursed is designed for front-line workers and it will detail the fundamental requirements of Standard Operating Procedures and Sanitation Standard Operating Procedures in the food and beverage manufacturing industry. Participants will be able to define SOPs and SSOPs, understand how they support food safety programs, and identify the indicators of effective development and training for SOPs and SSOPs. *Become a member to receive 20% off
  • Trousse à outils pour les ressources humaines – MODULE 9 : Diversité et inclusion

    $199.00
    Les questions liées à la diversité et à l’inclusion, comme le recrutement et le maintien en poste, la réputation de l’employeur, l’image de marque de l’employeur et le respect des exigences juridiques et en matière de droits de la personne de l’employeur, attirent de plus en plus l’attention des employés, des gestionnaires et des propriétaires d’entreprises au Canada. La diversité englobe toutes les façons dont les individus diffèrent, tandis que l’inclusion crée une culture qui prône, respecte, accepte et apprécie la diversité. Les employeurs ont une grande influence sur la société et peuvent jouer un rôle important pour faire de nos collectivités de meilleurs endroits où vivre. Favoriser un milieu de travail diversifié et inclusif peut améliorer l’expérience des employés et stimuler le succès de votre entreprise dans son ensemble, mais l’engagement à cet égard commence avec les dirigeants de votre organisation.  
  • 口头沟通

    $399.00
    描述 在工作场所,我们以许多不同的方式相互交流,从写信息到使用手势。我们在工作场所交流的最常见方式之一是与他人交谈。良好的职场沟通技巧非常重要。最好的沟通者使用策略和技巧来传达他们的信息。在本课程中,您将了解到使用成功工作场所沟通的技巧和工具将非常值得您花费时间和精力! *成为会员可享受20%的折扣*
  • Customer Service Training – Critical Elements of Customer Service

    $399.00
    The need to lead, model, and promote the organizational values within a customer service environment is essential for business success. This course will provide you with opportunities to explore your responsibilities within your role as a leader (supervisor or manager) in a customer service environment.   Member price:  $132.00