• Occupational Health & Safety – Module Eight

    $25.00
    This module provides you with the tools and resources to satisfy Occupational Health and Safety laws enforced by municipal, provincial, federal and international bodies of government. These tools and resources allow you and your management teams to more easily prevent and control safety. You will find all the reference sheets, equations and lists you will need conveniently located in one place. Easy to reference in case of emergency. * Part of the FPHRC's Industry Leading Toolkit available in full here
  • Body Language – Reading Body Language as a Sales Tool

    $125.00
    Body language can make or break our efforts to establish long, trusting relationships. Our body language can help to reinforce and add credibility to what we say, or it can contradict our words. Understanding what signals you are sending, as well as being able to read the signals that your clients send, is an essential skill in sales and throughout our lives. What is your body language saying about you? Find out in this course!   Member Price: $100.00
  • TEMPLATE: Sample Confidentiality Agreement

    $3.00
    Often positions require giving employees access to sensitive company information, policies and processes. This one-page template covers all the key elements a standard confidentiality agreement requires to enforce non-disclosure of confidential company information. Sections Include: Definition of Confidential Information Prohibited Uses Permitted Uses *From Module 3 of HR Toolkit, purchase full Module here.
  • TEMPLATE: On-The-Job Demonstration Checklist

    $3.00
    On-the-job demonstrations are one of the most effective ways to teach best practice as well as safe handling of products and equipment in the workplace. They offer the ability to directly oversee an employee’s practical application of knowledge and skill when performing workplace duties. This Resource is an effective checklist for facilitators to verify all processes are being followed correctly and next steps for both trainers and employees are clear. Checklist Includes: Put employees at ease by establishing an informal atmosphere and using first names. Become familiar with the employees’ knowledge and skill base by watching them perform the task. Review with employees why the task is important. Demonstrate the task as you expect it to be performed. Make sure employees can see and hear what you are doing. Explain that you will first demonstrate the task as you would normally do it, and then repeat the demonstration more slowly, explaining each step. Ask employees questions at different stages of the demonstration. Use personal anecdotes or stories to reinforce key points. *From Module 5 of HR Toolkit, purchase full Module here.
  • Introduction to Allergens

    $225.00
    The identification of allergen sources, the risk associated with them and their removal, management and labelling will be discussed. Identification of risk management of allergens strategies and the development and implementation of an Allergen Control Plan will complete the session. Member Price: $180.00
  • TEMPLATE: Sample Termination Letter

    $3.00
    Terminating and replacing employees can be costly and time consuming. Use our termination letter templates to streamline your termination process and stay prepared for any circumstance encountered in the running of your business. Termination Letters Include: Termination for Just Cause Letter Template Suggested tone and diction Termination for Other Reasons Letter Template Suggested tone and diction *From Module 10 of HR Toolkit, purchase full Module here.
  • Interview Skills for the Food & Beverage Processing Industry

    $99.00
    Interview Skills for the Food and Beverage Industry addresses the many Interview skills and practices required for finding employment in the Canadian work environment. Member price: 79.20
  • Active Listening

    $100.00
    Communication skills are at the heart of everything we do each day, whether at home, at work, or at play. Active listening encompasses the best of communication, including listening to what others are saying, processing the information, and responding to it in order to clarify and elicit more information. This course will help participants develop and practice their active listening skills.   Member Price: $80.00
  • Business Ethics for the Office

    $125.00
    What exactly makes a decision ethical? The problem with ethics is that what may seem morally right (or ethical) to one person may seem appalling to another. This course will not provide you with an easy way to solve every ethical decision you will ever have to make. It will, however, help you define your ethical framework to make solving those ethical dilemmas easier. We’ll also look at some tools that you can use when you’re faced with an ethical decision. And, we’ll look at some techniques you can use so you don’t get stuck in an ethical quandary. Best of all, we’ll look at a lot of case studies so that you can practice making decisions in a safe environment.   Member Price: $100.00