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Аллергены — уровень 1
$399.00Описание Этот курс охватывает список приоритетных аллергенов в Канаде, а также источники сульфитов и глютена. Вы сможете определить источники и описать наилучшие методы и правила для предотвращения инцидентов, связанных с безопасностью пищевых продуктов, связанных с аллергенами. Обучение станет легким благодаря нашим увлекательным занятиям, викторинам и играм. Ваши знания будут проверены на итоговом экзамене, по итогам которого вы получите официальный сертификат. *Станьте участником, чтобы получить скидку 20%* -
Human Resources (HR) Toolkit
$899.00Backed by government and industry leading LMI (Labour Market Information), the FPSC’s HR Toolkit guides you through 10 streamlined modules. Everything you need to know to work in and run a business in Canada’s largest industry is at your fingertips. Each Module is easy to follow, straightforward and comprehensive. Complete with companion resources ready to use, and easy to adapt to your unique corporate branding. -
Customer Service Training – Critical Elements of Customer Service
$399.00The need to lead, model, and promote the organizational values within a customer service environment is essential for business success. This course will provide you with opportunities to explore your responsibilities within your role as a leader (supervisor or manager) in a customer service environment. Member price: $132.00 -
数字化技术
$399.00描述 在工作场所,我们以许多不同的方式相互交流,从写信息到使用手势。我们在工作场所交流的最常见方式之一是与他人交谈。良好的职场沟通技巧非常重要。最好的沟通者使用策略和技巧来传达他们的信息。在本课程中,您将了解到使用成功工作场所沟通的技巧和工具将非常值得您花费时间和精力! *成为会员可享受20%的折扣* -
Body Language: Reading Body Language as a Sales Tool
$125.00Body language can make or break our efforts to establish long, trusting relationships. Our body language can help to reinforce and add credibility to what we say, or it can contradict our words. Understanding what signals you are sending, as well as being able to read the signals that your clients send, is an essential skill in sales and throughout our lives. What is your body language saying about you? Find out in this course! Member Price: $100.00 -
TEMPLATE: Training Plan Template
$3.00Training is an effective way of maximizing an employee’s knowledge and ability to excel at their role within your organization. This three-page template provides you with a system to determine the most relevant areas of improvement and prescribe appropriate training. Sections Include: Needs Assessment Prioritization of Needs Determining Learning Objectives Identifying Training Solutions Evaluating Training Effectiveness *From Module 5 of HR Toolkit, purchase full Module here. -
TEMPLATE: Job Profiling Form
$3.00This 4-page resource expedites the process of profiling the duties and responsibilities of a position for new and prospective hires. Complete with percentages of time spent performing various duties as well as the potential physical strains involved. Sections include: Description of The Work Title Reporting To Employment Status Major Responsibilities Prioritized Background Information Skill Checks Transferable Skills Attitude Assessments Sector Knowledge Working Conditions Physical Demands Analysis *From Module 3 of HR Toolkit, purchase full Module here. -
Interpersonal Relationships for Workplace Success
$399.00Interpersonal skills are one of the building blocks of emotional intelligence and are highly in demand by employers. While your expertise and technical ability are essential components of your success, your social skills might actually be your most precious social skill set of all.








