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  • The Practical Trainer

    $240.00
    Part of knowing where you are going is defining what you are doing. Training can mean different things to different people: a trainee has needs, your supervisor has expectations, and as trainers, you have objectives. The assumption that anyone who can do a job can teach another person how to do it has led to countless errors in the instruction process. Many of us have been either a victim of or a witness to this misguided belief. Trainees are most engaged by a trainer who: Has some experience to share Has something of value to offer Can provide some real examples and give them some tips Lets participants talk and share their experiences with others Throughout this course, we take a closer look at how to approach teaching individuals with an affinity for any learning style. Whether a seasoned trainer or looking to get started this course is an excellent resource to complement your existing skillset or develop your own style for more effective training.
  • 新冠肺炎疫情与食品加工

    $199.00
    描述 本课程将帮助您在 Covid-19 全球爆发期间作为临时外国工人融入加拿大。我们将仔细研究 Covid-19 对我们日常工作和家庭生活的影响,我们还将为您提供有关保持安全的有用提示,并找出保护您自己和您的同事免于生病的方法。完成本课程后,您将成为专家。 *成为会员可享受20%的折扣*
  • Customer Service Training – Critical Elements of Customer Service

    $399.00
    The need to lead, model, and promote the organizational values within a customer service environment is essential for business success. This course will provide you with opportunities to explore your responsibilities within your role as a leader (supervisor or manager) in a customer service environment.   Member price:  $132.00
  • Seafood Processing Essentials

    $199.00
    As one of the oldest food processing industries in Canada, we will explore the many potential employment and career opportunities in the Canadian fish and seafood industry. Participants will learn the importance of Seafood to Canadians as well as the importance the government places on fish and seafood safety. These measures help ensure Canada’s high international ranking and determine your role in maintaining this high standard. *Become a member to receive 20% off
  • Multicultural and Multilingual Leadership

    $399.00
    This is the fourth course of the FPSC DEI (Diversity Equity Inclusion) course series. Managers working with multilingual and multicultural teams face unique challenges but are also presented with exciting opportunities to elevate diverse knowledgebases and cultural identities to produce high-functioning teams. *Become a member to receive 20% off
  • Managing the Virtual Workplace

    $300.00
    The International Data Corporation estimates that by 2020 mobile workers will account for nearly three quarters of the workforce in the United States. Make sure you’re on top of the virtual workplace trend with this one-day Managing the Virtual Workplace training course. Through this course you will understand the advantages to business and employees of remote work, as well as the disadvantages that can be associated and the best ways to manage them. Learning Objectives: After completing this course, you will be able to: Create a virtual workplace strategy. Develop, implement, and maintain telecommuting programs. Build a virtual team and lead them to success. Plan and lead virtual meetings. Use technology to support your virtual workplace. Overcome cultural barriers when leading virtual teams. Develop your virtual leadership skills. *Become a member to receive 20% off
  • Employer and Employee Expectations

    $125.00
    This course will provide you with the knowledge and skills to understand what is expected of you as an employee within a Canadian Workplace. Being familiar with and meeting these expectations are important to job success and career advancement in Canada. Workplace expectations differ in every country. Canadian workplace culture expects individuals to be competent in speaking, listening and socializing with other people; to know the etiquette of working harmoniously with co-workers and supervisors; and to understand and respect cultural differences in the workplace. Employees are also expected to know general business etiquette, how to dress for the production floor and the office environment, and their rights and obligations in the Canadian workplace. Being familiar with and meeting these expectations are important to job success and career advancement in Canada.
  • Developing a Training Needs Analysis

    $110.00
    The right training at the right time can make a huge difference in the productivity and profitability of your organization. Whether you are scanning your workplace for opportunities to make things better and training is the answer, or a client asks you to come into their organization and do an assessment, your answer is best framed in the form of a training needs analysis. Your ability to create an analysis that is comprehensive yet simply prepared is critical for it to be understood and acted upon. This course will help you to gather the information, assess the data, and present your suggestions for training or non-training solutions.   Member price:   $88.00