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  • The Disability-Friendly & Neurodiverse Workplace

    $399.00
    This is the fifth course of the FPSC DEI (Diversity Equity Inclusion) course series. Virtually all organizations have employees who live with visible and invisible disabilities, as well as individuals with neurodiverse exceptionalities. Part of the discussion in the course will be considering how thoughtful awareness and meaningful support by managers (often posing very limited fiscal investment) can transform employees with intellectual, physical, sensory, and/or mental disabilities into high-functioning and highly committed team members in an organization. *Become a member to receive 20% off
  • Cultures du milieu de travail canadien

    $199.00
    Description Le Canada est un pays ouvert à tous qui accueille des travailleurs du monde entier, maisle processus d’intégration dans un nouvel environnement peut être difficile. Le but de ce cours est de vous familiariser avec les faits de base sur le Canada et les comportements bienvenus sur le lieu de travail au Canada. En tant que travailleur de l’industrie de transformation des aliments, vous devez toujours prêter une attention particulière aux exigences précises de votre établissement. Si quelque chose n’est pas clair, assurez-vous de demander à votre superviseur. *Devenez membre pour recevoir 20% de reduction
  • Cadenassage et étiquetage

    $399.00
    Description Chaque membre de l’équipe sur le lieu de travail a des tâches uniques et tout aussi importantes pour assurer l’absence de blessures sur votre site. Les employeurs ont les pouvoirs les plus importants sur le lieu de travail, qui sont accompagnés de la plus grande responsabilité juridique. Cela dit, si vous êtes un travailleur de première ligne, vos obligations en matière de sécurité sont tout aussi importantes que celles de vos employeurs pour préserver votre santé et votre sécurité. La prévention des blessures et des maladies au travail commence par une formation structurée, mais elle ne s’arrête certainement pas là. L’un des devoirs des employeurs, en vertu de la Loi provinciale sur la santé et la sécurité, est de fournir à leurs employés des renseignements, des formations et des instructions précis sur la manière de rester en sécurité au travail. *Devenez membre pour recevoir 20% de reduction
  • Knowing & Handling My Emotions

    $399.00
    Knowing and handling our emotions effectively are the key to self-mastery. One way to define self-mastery is being aware of your own emotions and being able to handle them in positively.  You can also think of self-mastery as being similar to self-control.  When you do something that you think is the right choice, even if it is hard, you’re showing self-mastery. By completing this training, you will be equipped with the knowledge, skills, and tools that will help you better understand your own emotions and how to handle them, which results in greater self-mastery. By applying these self-mastery skills, you will experience improved satisfaction with your job, career and life, and your contributions in the workplace will become more positively impactful and professional. *Become a member to receive 20% off
  • Customer Service Training – Critical Elements of Customer Service

    $399.00
    The need to lead, model, and promote the organizational values within a customer service environment is essential for business success. This course will provide you with opportunities to explore your responsibilities within your role as a leader (supervisor or manager) in a customer service environment.   Member price:  $132.00
  • Workplace Essentials: Document Use

    $132.00
    This course addresses document use, one of the skills which extensive government and industry research has identified as essential to success in work, learning and life. These skills provide the foundation for learning other skills and are the cornerstone of lifelong learning. Lifelong learning and workplace skills training are closely linked to productivity, adaptability and innovation, all vital elements of today’s competitive and rapidly changing global business environment. *Become a member to receive 20% off
  • Conducting Effective Performance Reviews

    $290.00
    Performance reviews are an essential component of employee development. The performance review meeting is an important aspect of career planning, and the outcomes of the meeting should be known to the employee and supervisor before the meeting actually takes place. Remember what the German philosopher Goethe said: “Treat people as if they were what they ought to be and you help them become what they are capable of being.” Setting goals and objectives to aim for will give both supervisors and employees a focus, and is one of the key aspects to meeting overall company objectives. Supervisors must also learn how to give feedback, both positive and negative, on a regular and timely basis so that employees can grow and develop. Performance appraisals involve all these activities.   Member price:  $232.00
  • Trousse à outils pour les ressources humaines – MODULE 6 : Gestion du rendement

    $199.00
    Un système efficace de gestion du rendement aide l’équipe de direction, les gestionnaires et les employés à communiquer les objectifs, à échanger de l’information, à favoriser l’apprentissage et le perfectionnement et à explorer les possibilités d’avancement professionnel. Les buts et les objectifs de l’organisation sont appuyés au quotidien par une communication efficace avec les employés conçue pour gérer les conflits en milieu de travail à mesure qu’ils surviennent et par des processus de mesures disciplinaires et des programmes de récompense des employés bien conçus.  
  • Introduction to Allergens

    $225.00
    This course highlights the importance and impact of allergens on consumer safety as well as why allergen awareness and management is a key food industry concern.  Learn the causes and effects related to food allergens, the complexities associated with managing and prevention of unwanted food allergens, and the associated Canadian regulatory requirements. *Become a member to receive 20% off