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Customer Service Training – Critical Elements of Customer Service
$399.00The need to lead, model, and promote the organizational values within a customer service environment is essential for business success. This course will provide you with opportunities to explore your responsibilities within your role as a leader (supervisor or manager) in a customer service environment. Member price: $132.00 -
Positive Attitudes in the Workplace
$299.00Attitude is everything! You may be the most skilled or competent person at work, but if you do not accompany your ability to do your job well with a positive attitude, your success will be limited. Your attitude is not only about “how you do your job” and how you choose to behave in all circumstances. It is how you convey yourself to others. Most employees with positive attitudes display several favourable behaviours in the work environment. They are resilient, resourceful, flexible, and open-minded. They radiate inviting energy that positively affects everyone and everything around them. If you can display to your employer, customers and colleagues a sense of positivity, you will quickly become someone they will want to deal with more. The purpose of this course is to equip you with knowledge, tools and practical strategies that will help you develop and maintain a positive attitude so that you can elevate both your professional and personal success. -
Industrial Workplace Safety
$399.00Worker safety is of premier importance. Food processing is often on an industrial scale with automated equipment and many potential hazards. Being aware and trained to deal with these potential hazards and workplace situations is critical for employee safety. This course will provide workers in the food processing industry with knowledge of the safety requirements necessary to ensure a healthy and safe work environment. *Become a member to receive 20% off -
Pangunahing Kaalaman tungkol sa Mga Karaniwang Pamamaraan ng Pagpapatakbo (SOPs) at Mga Karaniwang Pamamaraan ng Pagpapatakbong Kaugnay sa Kalinisan (SSOPs)
$399.00Paglalarawan Sinasaklaw ng kursong ito ang background at pag-unawa sa kung ano ang standard operating procedure at sanitation standard operating procedure. Ang mga kalahok ay matututo at matukoy kung paano ito naka-set up at kung bakit sila mahalaga sa industriya ng pagkain. *Maging miyembro para makatanggap ng 20% diskwento* -
Creating a Workplace Wellness Program
$210.00Whether you are creating a workplace wellness program from scratch, or enhancing what you already have, you’re already on the right track! With increasing costs of health care, a shrinking workforce, and aging workers, a savvy workplace understands the value in supporting workers to improve their conditioning and to live a fitter lifestyle. This course includes all aspects of designing or upgrading a program, from concept through implementation, to review. Member price: $168.00 -
Building Better Teams
$100.00Teams are an important building block of successful organizations. Whether the focus is on service, quality, cost, value, speed, efficiency, performance, or other similar goals, teams are the basic unit that supports most organizations. With teams at the core of corporate strategy, your success as an organization can often depend on how well you and other team members operate together. How are your problem-solving skills? Is the team enthusiastic and motivated to do its best? Do you work well together? This course can help you get there! *Become a member to receive 20% off -
Kaligtasan sa Pang-industriyang Lugar ng Trabaho
$399.00Paglalarawan Ang kaligtasan ng manggagawa ay pinakamahalaga. Ang pagpoproseso ng pagkain ay kadalasang nasa pang-industriya na sukat na may automated na kagamitan at maraming potensyal na panganib. Ang pagiging kamalayan at sinanay upang harapin ang mga potensyal na panganib at mga sitwasyon sa lugar ng trabaho ay kritikal para sa kaligtasan ng empleyado. Ang kursong ito ay magbibigay sa mga manggagawa sa industriya ng pagpoproseso ng pagkain ng kaalaman sa mga kinakailangan sa kaligtasan na kinakailangan upang matiyak ang isang malusog at ligtas na kapaligiran sa trabaho. *Maging miyembro para makatanggap ng 20% diskwento* -
Coaching for Success
$399.00The EI-Coach is an effective approach to professional coaching that focuses on helping others become more intelligent with their emotions in the workplace and beyond. Exceptional supervisors use coaching to unlock human potential and improve workplace performance. EI-Coaching aims to fine-tune and build deeper connections through conversations and active listening. It also attempts to explore goals that stem from an employee's core values and independent choices. *Become a member to receive 20% off -
Workplace Essentials: Thinking Skills
$132.00This course addresses thinking skills, which are high on the list of skills which extensive government and industry research has identified as essential to success in work, learning and life. These skills provide the foundation for learning other skills and are the cornerstone of lifelong learning. Lifelong learning and workplace skills training are closely linked to productivity, adaptability and innovation, all vital elements of today’s competitive and rapidly changing global business environment. This course provides guidelines for making decisions, solving problems, thinking critically, resolving staff conflict, improving products and processes, providing quality control, and facilitating change. *Become a member to receive 20% off
