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Introduction to Emotional Intelligence
$299.00Emotional Intelligence skills, also known as skills for success, contribute to 80% of your career and personal success. An employee with high Emotional Intelligence is aware of their emotions and can manage feelings, impulses and communicate effectively with others. They solve problems and build rapport in tense situations. These employees also have empathy, work well with others to build productive relationships in the workplace, remain optimistic in the face of adversity, bounce up quickly from setbacks and strive to perform. *Become a member to receive 20% off -
Trousse à outils pour les ressources humaines – MODULE 10 : Cessation d’emploi
$199.00Une cessation d’emploi involontaire se produit lorsqu’un employeur congédie ou licencie un employé en raison d’un mauvais rendement, d’un motif valable, pour des raisons économiques ou pour toute autre raison pour laquelle il estime que les services de l’employé ne sont plus nécessaires. Bien que le congédiement d’un employé ne soit jamais agréable, il n’est pas nécessaire qu’il soit stressant. Vous pouvez congédier un employé de manière professionnelle et minimiser le risque d’action en justice simplement en étant prêt et en suivant les meilleures pratiques. -
Workplace Diversity
$118.00The great variety of differences between people in today’s work environment comes with opportunities and challenges. Communication, adaptability and change are prime requirements for employees to work together productively and harmoniously. Further, with workplace diversity continually increasing, forward looking companies and organizations see the need to be proactive in successfully developing diverse, inclusive work environments. This course provides guidelines for defining and managing diversity, understanding Canada’s diverse labour market, managing five generations working together, legal requirements for the Canadian workplace related to diversity and inclusion, knowing the programs for recruiting foreign workers, building an inclusive workplace, and developing a diversity program. -
Санитарная обработка – уровень 1
$399.00Описание Этот курс предоставляет работникам санитарных служб пищевой промышленности, а точнее, тем, кто выполняет или будет выполнять санитарные работы, необходимые общие базовые знания, связанные с принципами очистки и санитарии, а также общепринятыми практиками пищевой промышленности. В нем также содержатся подробные инструкции по процедурам очистки и дезинфекции конкретного объекта. *Станьте участником, чтобы получить скидку 20%* -
Employer and Employee Expectations
$125.00This course will provide you with the knowledge and skills to understand what is expected of you as an employee within a Canadian Workplace. Being familiar with and meeting these expectations are important to job success and career advancement in Canada. Workplace expectations differ in every country. Canadian workplace culture expects individuals to be competent in speaking, listening and socializing with other people; to know the etiquette of working harmoniously with co-workers and supervisors; and to understand and respect cultural differences in the workplace. Employees are also expected to know general business etiquette, how to dress for the production floor and the office environment, and their rights and obligations in the Canadian workplace. Being familiar with and meeting these expectations are important to job success and career advancement in Canada. -
The Practical Trainer
$240.00Part of knowing where you are going is defining what you are doing. Training can mean different things to different people: a trainee has needs, your supervisor has expectations, and as trainers, you have objectives. The assumption that anyone who can do a job can teach another person how to do it has led to countless errors in the instruction process. Many of us have been either a victim of or a witness to this misguided belief. Trainees are most engaged by a trainer who: Has some experience to share Has something of value to offer Can provide some real examples and give them some tips Lets participants talk and share their experiences with others Throughout this course, we take a closer look at how to approach teaching individuals with an affinity for any learning style. Whether a seasoned trainer or looking to get started this course is an excellent resource to complement your existing skillset or develop your own style for more effective training. -
Introduction to Quality Assurance and Quality Control
$299.00This course covers the roles and responsibilities of Quality Assurance and Quality Control in developing a Quality System. Participants will go through the background of the roles as well as what is important to understand when implementing Quality Systems. This course is applicable to all personnel in a food processing plant with roles in determining quality: owners, supervisors, quality manager, quality technician, production personnel, sanitation team, plant manager, food safety team, etc. *Become a member to receive 20% off -
Bonnes pratiques de fabrication (BPF)
$399.00Description Ce cours traitera de la manière dont les travailleurs du secteur alimentaire doivent agir, s’habiller et être conscients des dangers liés à la sécurité alimentaire et de la manière dont ils peuvent les prévenir. Ce cours vous fournira les connaissances et les compétences nécessaires pour comprendre comment les BPF soutiennent la fabrication d’aliments sûrs et votre rôle dans le soutien des BPF. Vous serez en mesure d’identifier les dangers liés à la sécurité alimentaire et de comprendre comment le comportement des travailleurs du secteur alimentaire peut avoir un impact positif ou négatif sur la salubrité alimentaire. Ce cours vous fournira les connaissances et les compétences nécessaires pour comprendre comment les BPF soutiennent la fabrication sûre des aliments et comment mettre en œuvre les BPF. *Devenez membre et obtenez un rabais de 20%
