• Introduction to Preventive Control Plans

    $399.00
    The PCP course is an interactive, online course which will inform food and beverage businesses of the Safe Food for Canadians Act, food safety hazards and preventive controls. Having a written Preventive Control Plan can increase food safety alignment within international standard. This interactive self-paced course will increase your awareness and understanding of the proposed Safe Food for Canadians Regulations, its impact on your business, and Preventive Control Plans (PCP). Learn about why Food Safety and Traceability are the foundation of all HACCP-based plans, and how we all share a greater responsibility to insure the safety of our food. *Become a member to receive 20% off
  • Gluten-Free Certification Program: Industry And Auditor Training

    $229.00
    The objective of this training is to educate auditors and consultants who are interested in the production complexities, government regulations and the required customer compliances, associated with producing food products with a gluten-free claim on the label. Managing gluten as a chemical hazard and the many hidden sources throughout the manufacturing process, will go a long way to informing those attending this course to better understand how to prepare for or conduct a meaningful gluten-free audit. *Become a member to receive 20% off
  • Business Ethics for the Office

    $125.00
    What exactly makes a decision ethical? The problem with ethics is that what may seem morally right (or ethical) to one person may seem appalling to another. This course will not provide you with an easy way to solve every ethical decision you will ever have to make. It will, however, help you define your ethical framework to make solving those ethical dilemmas easier. We’ll also look at some tools that you can use when you’re faced with an ethical decision. And, we’ll look at some techniques you can use so you don’t get stuck in an ethical quandary. Best of all, we’ll look at a lot of case studies so that you can practice making decisions in a safe environment.   Member Price: $100.00
  • Body Language – Reading Body Language as a Sales Tool

    $125.00
    Body language can make or break our efforts to establish long, trusting relationships. Our body language can help to reinforce and add credibility to what we say, or it can contradict our words. Understanding what signals you are sending, as well as being able to read the signals that your clients send, is an essential skill in sales and throughout our lives. What is your body language saying about you? Find out in this course!   Member Price: $100.00
  • Critical Thinking

    $125.00
    In today’s society, many people experience information overload. We are bombarded with messages to believe various ideas, purchase things, support causes, and lead our lifestyle in a particular way. How do you know what to believe? How do you separate the truth from the myths? The answer lies in critical thinking skills. The ability to clearly reason through problems and to present arguments in a logical, compelling way has become a key skill for survival in today’s world. This course will give you some practical tools and hands-on experience with critical thinking and problem solving.
  • Customer Service Training – Critical Elements of Customer Service

    $165.00
    The need to lead, model, and promote the organizational values within a customer service environment is essential for business success. This course will provide you with opportunities to explore your responsibilities within your role as a leader (supervisor or manager) in a customer service environment.   Member price:  $132.00
  • Developing a HACCP System

    $415.00
    This course expands on this material in detail to best prepare you to create, implement and enforce an effective HACCP System in your facility. When developing a HACCP System it is important to have a thorough understanding of Hazard Analysis and Critical Control Points (HACCP), Good Manufacturing Practices (GMPs), Canadian Food Inspection Agency programs and have a good understanding of the causes and preventive measures for Food Safety Hazards. *Become a member to receive 20% off