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Customer Service Training – Critical Elements of Customer Service
$399.00The need to lead, model, and promote the organizational values within a customer service environment is essential for business success. This course will provide you with opportunities to explore your responsibilities within your role as a leader (supervisor or manager) in a customer service environment. Member price: $132.00 -
Building Personal Resilience
$399.00The purpose of this Building Personal Resilience course is to provide employees with information, guidance, and tips on how to build their personal resilience in order to better manage stress, more effectively deal with challenging and adverse situations, and learn and apply strategies that improve their current and future life. *Become a member to receive 20% off -
Introduction to Regulatory Requirements
$299.00Working with people is one of the most important factors of team environments. This is especially important for supervisors, management or anyone responsible for the time, performance and talent of others. This course will provide tools and strategies to better supervise, motivate and manage your teams effectively. *Become a member to receive 20% off -
On-Farm Food Safety Training
$199.00This course will meet basic training requirements for on-farm food safety and provide a better understanding on how to implement efficient On-Farm HACCP-based systems. Participants will learn how to develop and enforce a food safety system overview based on a Hazard Analysis Critical Control Point (HACCP) approach to sustaining and growing your business in today’s environment. *Become a member to receive 20% off -
Employee Accountability
$110.00Accountability in the workplace means that all employees are responsible for their actions, behaviors, performance, and decisions. It's also linked to an increase in commitment to work and employee morale, which leads to higher performance. It is proven that organizations who promote accountability are more successful and more productive. In this course, you will learn about what accountability is, how to promote it in your organization, and how to become more accountable to yourself and others. *Become a member to receive 20% off -
The Spark Within
$399.00This industry report looks at generational perspectives in Canada's Labour Force. *Become a member to receive 20% off -
Culturas en el sitio de trabajo en Canada
$199.00Descripción Canada es un país inmenso con diferentes culturas en el trabajo. Entendiendo que esto hace de Canada un país diverso, lo cual es una competencia critica a tener en el trabajo en Canada. Hay varios aspectos en el sitio de trabajo en Canada que lo hacen diferente a otros países. Analizaremos de cerca temas como los hechos básicos de Canadá, la etiqueta adecuada en el lugar de trabajo, incluido el lenguaje corporal, las habilidades de comunicación y las cortesías comunes, así como la importancia de demostrar adaptabilidad, ética laboral e iniciativa en el trabajo. *Hazte socio y disfruta de un 20% de descuento* -
Allergènes – Niveau 1
$399.00Description Dans ce cours, nous explorerons l'impact des allergènes dans le secteur de la sécurité alimentaire, qui est important. Comme les allergènes ont le potentiel de provoquer des réactions médicales graves ou même la mort dans certains cas, les installations de transformation des aliments sont chargées de s'assurer que les allergènes sont soigneusement contrôlés dans leur établissement. Ce cours fournira un aperçu de base de ce sujet; consultez toujours votre superviseur concernant les pratiques de sécurité spécifiques à votre site concernant les allergènes. *Devenez membre pour recevoir 20% de reduction -
How to Attract, Recruit and Retain Talent
$300.00This course will introduce participants to candidate-centric recruiting, including tips and techniques that drive positive candidate experience, strengthen recruitment, maintain engagement and improve retention of new employees. *Become a member to receive 20% off
