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Customer Service Training – Critical Elements of Customer Service
$399.00The need to lead, model, and promote the organizational values within a customer service environment is essential for business success. This course will provide you with opportunities to explore your responsibilities within your role as a leader (supervisor or manager) in a customer service environment. Member price: $132.00 -
Блокировка и установка предупредительных табличек
$399.00Описание Безопасность работников имеет первостепенное значение. Переработка пищевых продуктов часто осуществляется в промышленных масштабах с использованием автоматизированного оборудования и множеством потенциальных опасностей. Быть осведомленным и обученным справляться с этими потенциальными опасностями и ситуациями на рабочем месте имеет решающее значение для безопасности сотрудников. Этот курс предоставит работникам пищевой промышленности знания о требованиях техники безопасности, необходимых для обеспечения здоровой и безопасной рабочей среды. *Станьте участником, чтобы получить скидку 20%* -
Introduction to Preventive Control Plans
$399.00In this course, we'll explore various technical terms and concepts associated with food safety, accompanied by industry-specific real-life examples. Our focus will be on the distribution of responsibility for food safety, and we'll provide you with practical guidance on developing successful food safety cultures, implementing preventative control plans, and navigating the federal inspection process. This course is an excellent option for those who are federally registered or export outside of Canada and want to refresh their knowledge. Stay informed about the latest trends and scientific findings in food safety by reaching out to us if you have any questions or concerns. *Become a member to receive 20% off -
Diversity Training – Celebrating Diversity in the Workplace
$100.00More than ever, a workplace is a diverse collection of individuals proud of who they are: their gender, their sexual orientation, their religion, their ethnic background, and all the other components that make an individual unique. One of the challenges for workplace leaders is how to help these diverse individuals work as a team. We all know what happens to organizations that don’t have effective teamwork: they fail. And, failing to embrace diversity can also have serious legal costs for corporations. This course will give you ways to celebrate diversity in the workplace while bringing individuals together. -
Introduction to Cheesemaking
$300.00This course allows the participant to become familiar with the basics of dairy chemistry and with the microbiology necessary to understand the vocabulary that supports the cheese industry. Furthermore, at the end of this training, the participant will know the main principles of cheese making including notions of quality and will be introduced to the concept of technological levers required to make adjustments during production. *Become a member to receive 20% off -
Канада — культура на рабочем месте
$399.00Описание Канада - огромная страна с множеством различных культур. Понимание того, что делает Канаду такой разнообразной страной, является важнейшим навыком для того, чтобы быть членом команды на канадском рабочем месте. Существуют различные аспекты канадского рабочего места, которые могут отличаться от рабочих мест в других странах. Мы внимательно рассмотрим такие темы, как основные канадские факты, соответствующий этикет на рабочем месте, включая язык тела, коммуникативные навыки и общепринятые правила вежливости, а также важность демонстрации адаптивности, трудовой этики и рабочей инициативы. *Станьте участником, чтобы получить скидку 20%* -
Conducting Effective Performance Reviews
$290.00Performance reviews are an essential component of employee development. The performance review meeting is an important aspect of career planning, and the outcomes of the meeting should be known to the employee and supervisor before the meeting actually takes place. Remember what the German philosopher Goethe said: “Treat people as if they were what they ought to be and you help them become what they are capable of being.” Setting goals and objectives to aim for will give both supervisors and employees a focus, and is one of the key aspects to meeting overall company objectives. Supervisors must also learn how to give feedback, both positive and negative, on a regular and timely basis so that employees can grow and develop. Performance appraisals involve all these activities. Member price: $232.00 -
Body Language: Reading Body Language as a Sales Tool
$125.00Body language can make or break our efforts to establish long, trusting relationships. Our body language can help to reinforce and add credibility to what we say, or it can contradict our words. Understanding what signals you are sending, as well as being able to read the signals that your clients send, is an essential skill in sales and throughout our lives. What is your body language saying about you? Find out in this course! Member Price: $100.00
