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  • Good Manufacturing Practices (GMPs)

    $399.00
    This course will discuss how food workers need to act, dress and be aware of food safety hazards and how they can prevent them.  This course will provide you with the knowledge and skills to understand how GMPs support safe food manufacturing and your role in supporting GMPs.  You will be able to identify food safety hazards and understand how food workers behavior and can have either a positive or a negative impact on food safety. This course will provide you with the knowledge and skills to understand how GMPs support the safe manufacturing of food and how to implement GMPs. *Become a member to receive 20% off
  • Customer Service Training – Critical Elements of Customer Service

    $399.00
    The need to lead, model, and promote the organizational values within a customer service environment is essential for business success. This course will provide you with opportunities to explore your responsibilities within your role as a leader (supervisor or manager) in a customer service environment.   Member price:  $132.00
  • Food Safety Bundle – Allergens, Recall & Traceability

    $729.00
    FPSC recognizes the importance of Food Safety in all food and beverage processing facilities and has arranged this training bundle to complement processor training libraries. Perfect for new hires or as a refresher for seasoned employees, this bundle provides comprehensive training through three courses: Introduction to Allergens ($225 Value) This course highlights the importance and impact of allergens on consumer safety as well as why allergen awareness and management is a key food industry concern.  Learn the causes and effects related to food allergens, the complexities associated with managing and prevention of unwanted food allergens, and the associated Canadian regulatory requirements. Managing Recall in a Wired World ($249 Value) Understand the consequences and effects of product recalls on the food and beverage processing industry. Examine techniques that assist processors to deliver information to the public, consumers, customers, and suppliers that aid in managing recalls effectively. Learn the roles and responsibilities of the recall team with an emphasis on food safety and prevention. Traceability Systems in the Food Manufacturing Industry ($249 Value) The information the Traceability Program provides makes management of product recalls fast and effective, reduces risks of a food safety crisis, and demonstrates that the processors is a responsible manufacturer. This course demonstrates how to develop and implement a Traceability Program for a food processing facility. This course introduces users to the topic of traceability, examines the relationship between traceability and other food safety prerequisite programs and teaches how to design, implement and test the system to ensure it is fully functional. NOTE: These courses are designed to be taken in order, once Introduction to Allergens has begun the other courses will be added to your library to take. *Receive a nationally recognized certificate for participation in each course! Who Should Take This Course? New Hires New Canadians Food Safety Teams Supervisors and Managers Front Line Workers Food Safety Consultants *Become a member to receive 20% off
  • Standard Operating Procedures (SOP) Master Class

    $199.00
    This course covers the main steps of Standard Operating Procedure (SOP) development, ensuring its effectiveness, basic SOP review and maintenance requirements. Learning material includes definition and examples of effective SOPs in food production environments, communication and team responsibilities, testing a prototype system and requirements for updating your facility’s SOP.
  • The Disability-Friendly & Neurodiverse Workplace

    $399.00
    This is the fifth course of the FPSC DEI (Diversity Equity Inclusion) course series. Virtually all organizations have employees who live with visible and invisible disabilities, as well as individuals with neurodiverse exceptionalities. Part of the discussion in the course will be considering how thoughtful awareness and meaningful support by managers (often posing very limited fiscal investment) can transform employees with intellectual, physical, sensory, and/or mental disabilities into high-functioning and highly committed team members in an organization. *Become a member to receive 20% off
  • Critical Thinking

    $125.00
    In today’s society, many people experience information overload. We are bombarded with messages to believe various ideas, purchase things, support causes, and lead our lifestyle in a particular way. How do you know what to believe? How do you separate the truth from the myths? The answer lies in critical thinking skills. The ability to clearly reason through problems and to present arguments in a logical, compelling way has become a key skill for survival in today’s world. This course will give you some practical tools and hands-on experience with critical thinking and problem solving.
  • Trousse à outils pour les ressources humaines – MODULE 5 : Formation et perfectionnement

    $199.00
    La formation et le perfectionnement des employés sont utilisés par les organisations pour développer les connaissances, les compétences et les capacités des employés de leur main-d’œuvre. Il s’agit d’un investissement dans les gens qui constituent un élément fondamental de l’entreprise et qui influencent la qualité, les coûts et la valeur des produits et services offerts aux clients. De solides programmes de formation et de perfectionnement sont conçus dans le but d’obtenir un « rendement des investissements » (RDI) en vue d’atteindre les buts ou les objectifs de rendement de l’organisation.  
  • Diversity Training – Celebrating Diversity in the Workplace

    $100.00
    More than ever, a workplace is a diverse collection of individuals proud of who they are: their gender, their sexual orientation, their religion, their ethnic background, and all the other components that make an individual unique. One of the challenges for workplace leaders is how to help these diverse individuals work as a team. We all know what happens to organizations that don’t have effective teamwork: they fail. And, failing to embrace diversity can also have serious legal costs for corporations. This course will give you ways to celebrate diversity in the workplace while bringing individuals together.
  • 加拿大职场文化

    $199.00
    描述 加拿大是一个拥有许多不同文化的幅员辽阔的国家。了解是什么让加拿大成为一个如此多元化的国家,是在加拿大工作场所成为团队成员的一项关键技能。加拿大工作场所的各个方面可能与其他国家/地区的工作场所不同。 我们将仔细研究加拿大的基本事实、适当的工作场所礼仪(包括肢体语言、沟通技巧和常用礼仪)以及展示适应能力、职业道德和工作主动性的重要性等主题。 *成为会员可享受20%的折扣*