-
Empathy at Work
$299.00One of the most important reasons to become more empathetic is that empathy, as an emotional intelligence skill, is the key to unlock better and healthier relationships with others. Historically, our survival has depended on empathy because we are social beings who need others to grow and thrive. Employees with high levels of empathy can understand a situation from another person’s perspective and react with care and compassion. This means that employees are able to build true, empathetic connections with one another, which enhances relationships, collaboration, inclusion and diversity in the workplace. When empathy is valued and practiced in the workplace, it benefits everyone. Employees improve their well-being, confidence, and job satisfaction, which makes them happier. Happy employees go above and beyond to serve customers, which translates into higher performing business and prosperity for their communities. *Become a member to receive 20% off -
The Spark Within
$399.00This industry report looks at generational perspectives in Canada's Labour Force. *Become a member to receive 20% off -
Human Resources (HR) Toolkit – MODULE 7: Retention
$199.00Managing your business for employee retention involves strategic actions to keep employees satisfied, motivated and engaged so they remain employed and fully productive with your organization. A comprehensive employee retention program includes measuring turnover, taking stock of employee satisfaction and understanding why employees leave the organization. Daily practices that foster a healthy work environment and effective communication support these efforts and ultimately contribute towards employee retention. -
TEMPLATE: Human Resources Planning Checklist
$3.00Are you asking the right questions when planning for the future needs of your business? The FPHRC’s HR Planning Checklist asks you the questions you need to address before taking action. These include questions like: What are the organization’s priorities (e.g., market share, revenues per customer)? What emerging directions or organizational changes will have an impact on HR issues (e.g., company expansion, higher-level skill requirements)? Is my plan consistent with other organizational policies such as our business plan and our HR manual? *From Module 2 of HR Toolkit, purchase full Module here -
Alérgenos Nivel 1
$399.00Descripción Este curso cubre la lista prioritaria de alergenos en Canada como también los sulfatos y las fuentes de gluten. Usted sera capaz de identificar las fuentes y describir las mejores practicas y regulaciones para prevenir accidentes de seguridad alimentaria relacionada con alergenos. El aprendizaje sera mas fácil através de las actividades, pruebas y juegos interactivos. Sus conocimientos se pondrán a prueba en el examen final y luego recibirá su certificado oficial. *Hazte socio y disfruta de un 20% de descuento* -
TEMPLATE: Human Resources Meeting Checklists
$5.00Do you find some meetings long an inconclusive? Draw from the FPHRC’s high standards for respect, professionalism and best practice in your meetings today. This template may be the resource you need to ensure efficiency and productivity from all one on one or group interactions with clients, colleagues, potential hires and more. Checklists Include: Meeting Preparation Techniques Establishing a comfortable environment Building Trust Approaches to Communication Effective Closes *From Module 1 of HR Toolkit, purchase full Module here. -
Effective Problem-Solving
$299.00Everyone experiences problems from time to time. Some of our problems are big and complicated, while others may be more easily solved. Oftentimes solving problems involves dealing with emotions either within ourselves or others. This is one of the main reasons why companies want employees who can effectively identify and solve problems. Effective problem solvers help their organizations operate more efficiently, be more innovative and deliver exceptional customer service, leading to improved job satisfaction and career development for the employee and higher performance for the organization. Regardless of their level of complexity, problems are part of life and work. Therefore, problem-solving can be considered a life skill. *Become a member to receive 20% off -
Oral Communication
$399.00In the workplace, we communicate with each other in many different ways, from writing messages to using hand signals. One of the most common ways that we communicate in the workplace is by speaking with others. Good workplace communication skills are very important. The best communicators use strategies and techniques to get their message across. During this course, you will learn that using the tips and tools of successful workplace communication will be well worth your time and effort! -
Antas 1 ng Sanitasyon
$399.00Paglalarawan Mahalaga ang kalinisan, at ang isang functional at komprehensibong plano sa kalinisan ay nakakatulong na mabawasan ang panganib ng paglilipat ng bacteria o pathogens mula sa hindi nilinis na ibabaw, kagamitan at kagamitan. Saklaw ng kursong ito ang paglilinis at kalinisan ng mga ibabaw ng pagkain, kagamitan at kagamitan. Magagawa mong ilarawan ang mga hakbang upang epektibong maglinis at magsanitize, pumili at maghanda ng mga solusyon sa paglilinis at paglilinis, pati na rin matutunan ang mga pinakamahusay na kagawian upang maprotektahan ang iyong sarili habang ginagawa ito. *Maging miyembro para makatanggap ng 20% diskwento*
