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English as a Second Language: A Workplace Communications Primer
$125.00Good communications are vital to building good working relationships. This course is written for employees with intermediate competency in English as their second language. Exercises will explore the four main categories of communication: Speaking, Listening, Reading and Writing. It explores gaps in communication as the result of cultural language differences and provide exercises to help connect those gaps. -
TEMPLATE: Point Matrix System
$3.00This template will help you list critical factors relevant to your business. Then for each factor, determine the specific weight each level should be assigned. Multiply the level weight by the weight you assigned the factor to calculate the final score for each job. Critical Factors Include: Responsibility Product Quality Safety of Others Equipment and Materials Orientation & Training of Others Skills Experience Education/Training Effort Physical Mental Working Conditions Stress or Unpleasant Conditions Hazards *From Module 4 of HR Toolkit, purchase full Module here. -
Overview of Food Safety Management Systems and Certification Schemes
$299.00This course discusses the importance of following food safety procedures and practices when working in Canadian food companies, as these are part of food safety culture. It outlines the role of governments and food companies in protecting the food supply and identifies how consumers can be negatively affected by improper practices. It covers the important role food workers have in following procedures and telling supervisors and coworkers of food safety problems. *Become a member to receive 20% off -
Customer Service Training – Critical Elements of Customer Service
$399.00The need to lead, model, and promote the organizational values within a customer service environment is essential for business success. This course will provide you with opportunities to explore your responsibilities within your role as a leader (supervisor or manager) in a customer service environment. Member price: $132.00 -
Food Safety Culture for Supervisors and Managers
$199.00This course discusses food safety culture in the workplace and the critical role effective communication, leadership and commitment have on protecting the food supply. Key concepts include identifying the elements of food safety culture, ways and tools to measure food safety. The importance of supervisor and manager active participation and commitment to food safety in creating a workplace environment that encourages desired food safety behavior. Participants will be able to demonstrate their ability to apply, analyze and evaluate facts, principles and concepts as well as show knowledge and comprehension of the material. -
TEMPLATE: Reference Check Guide
$3.003.6 Reference Check Guide Most employment applications request the ability to conduct a reference check with a prospective candidate’s previous employers. This three-page guide allows your human resources team to easily prepare for, conduct and score candidates based on the process of checking references provided during the application process. Sections Include: Preparing to make a Reference Check Conducting the Reference Check Evaluation & Scoring Common Reference Check Questions Performance Assessment Grid *From Module 3 of HR Toolkit, purchase full Module here. -
Covid-19 и пищевая промышленность
$199.00Описание Этот курс поможет вам интегрироваться в Канаду в качестве временного иностранного работника во время всемирной вспышки Covid-19. Мы подробнее рассмотрим влияние Covid-19 на наш обычный распорядок дня на работе и дома, а также дадим вам полезные советы по обеспечению безопасности и откроем способы защитить себя и своих коллег от заболевания. Когда вы закончите этот курс, вы станете экспертом. *Станьте участником, чтобы получить скидку 20%* -
The Practical Trainer
$240.00Part of knowing where you are going is defining what you are doing. Training can mean different things to different people: a trainee has needs, your supervisor has expectations, and as trainers, you have objectives. The assumption that anyone who can do a job can teach another person how to do it has led to countless errors in the instruction process. Many of us have been either a victim of or a witness to this misguided belief. Trainees are most engaged by a trainer who: Has some experience to share Has something of value to offer Can provide some real examples and give them some tips Lets participants talk and share their experiences with others Throughout this course, we take a closer look at how to approach teaching individuals with an affinity for any learning style. Whether a seasoned trainer or looking to get started this course is an excellent resource to complement your existing skillset or develop your own style for more effective training. -
Цифровые технологии
$399.00Этот курс расскажет о том, как цифровые технологии включают в себя использование цифровых инструментов и программного обеспечения; применение мер безопасности для защиты оборудования, программного обеспечения и персональных данных; и понимание использования цифровой информации. *Станьте участником, чтобы получить скидку 20%*
