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Comunicación oral
$399.00Descripción En el sitio de trabajo, nos comunicamos el uno al otro de muchas maneras, desde mensajes escritos hasta usando lenguaje de señas. Una de las formas mas comunes para comunicarse en el lugar de trabajo es hablando con otros. Una buena comunicación en el sitio de trabajo es muy importante. Los mejores comunicadores usan estrategias y técnicas para transmitir su mensaje. Durante este curso, usted aprenderá a usar los consejos y herramientas de una comunicación eficaz en el lugar de trabajo lo cual valdrá la pena por su tiempo y esfuerzo. *Hazte socio y disfruta de un 20% de descuento* -
Workplace Harassment: What It Is & What To Do About It
$200.00Have you ever been in a social situation where you felt uncomfortable? We all experience them from time to time, but what happens when harassment is caused by circumstances you or a colleague you know is subjected to at your workplace every day? There is no reason anyone should feel uncomfortable in their workplace environment, and to this end we offer a comprehensive course to clearly define what constitutes harassment and how to address it from your role in your organization whichever that may be. Now is the time to speak up. By the end of this course learners of every background will know if an action is acceptable at work. If they are the victim of or witness an action that is not they will know what to do. Stand up for fair treatment and safe, enjoyable workplace environments. Take our workplace harassment course today! -
Human Resources (HR) Toolkit – MODULE 8: Health and Safety
$199.00Workplace health and safety (H&S) is a must for all organizations. Employers must show due diligence by taking all the precautions that are reasonable to protect the well-being of employees. Employees must share in this responsibility by exhibiting a working knowledge of health and safety topics and by participating in efforts towards protecting themselves and anyone else around them. -
Customer Service Training – Critical Elements of Customer Service
$399.00The need to lead, model, and promote the organizational values within a customer service environment is essential for business success. This course will provide you with opportunities to explore your responsibilities within your role as a leader (supervisor or manager) in a customer service environment. Member price: $132.00 -
The Practical Trainer
$240.00Part of knowing where you are going is defining what you are doing. Training can mean different things to different people: a trainee has needs, your supervisor has expectations, and as trainers, you have objectives. The assumption that anyone who can do a job can teach another person how to do it has led to countless errors in the instruction process. Many of us have been either a victim of or a witness to this misguided belief. Trainees are most engaged by a trainer who: Has some experience to share Has something of value to offer Can provide some real examples and give them some tips Lets participants talk and share their experiences with others Throughout this course, we take a closer look at how to approach teaching individuals with an affinity for any learning style. Whether a seasoned trainer or looking to get started this course is an excellent resource to complement your existing skillset or develop your own style for more effective training. -
TEMPLATE: Human Resources Planning Template
$3.00How well can you identify your business’ goals and needs? What implications do they have on your HR teams, staff and management? The FPHRC’s HR Planning Template expedites the process of evaluating your business allowing you and your teams more time to take necessary action. These include questions like: What are your business goals and needs at this time? What is going on in your external environment? Are there any implications for your HR needs such as staffing, training, performance management, etc? Do I have sufficient Staff? What are the potential outcomes of not addressing this gap? *From Module 2 of HR Toolkit, purchase full Module here -
TEMPLATE: WHIMS Test and Answer Key
$10.00Canada’s Workplace Hazardous Material Information System (WHIMS) is an essential component of every workplace where hazardous materials may be encountered. In 2015 this system was updated to align with the Globally Harmonized System of Classification and Labelling Chemicals (GHS) This seven-page resource includes all the newest pictograms along with their updated definitions. Included are the two styles of label and four symbols required on containers following this updated system. Once the learning material has been absorbed employees can be tested with the attached WHIMS Test and scored for their knowledge of handling hazardous materials as regulated by Federal and International law. WHIMS Package Includes: WHIMS Reference Guide The 10 WHIMS Pictograms The 4 WHIMS Container Labels Consumer Product Definitions Label Use Laws & Legislation Safety Data Sheets (SDS) WHIMS Test Match symbols to the Description Multiple Choice True or False WHIMS Test Answer Key Assessment Results & Signatures *From Module 8 of HR Toolkit, purchase full Module here. -
TEMPLATE: Point Matrix System
$3.00This template will help you list critical factors relevant to your business. Then for each factor, determine the specific weight each level should be assigned. Multiply the level weight by the weight you assigned the factor to calculate the final score for each job. Critical Factors Include: Responsibility Product Quality Safety of Others Equipment and Materials Orientation & Training of Others Skills Experience Education/Training Effort Physical Mental Working Conditions Stress or Unpleasant Conditions Hazards *From Module 4 of HR Toolkit, purchase full Module here. -
Основы стандартных производственных инструкций (SOP) и стандартных инструкций санитарной обработки (SSOP)
$399.00Описание Этот курс охватывает предысторию и понимание того, что такое стандартная операционная процедура и стандартная операционная процедура санитарии. Участники смогут узнать и определить, как они создаются и почему они важны для пищевой промышленности. *Станьте участником, чтобы получить скидку 20%*
