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TEMPLATE: Complaint Management Evaluation Grid
$3.00How effective is your complaint management system? This tool will help you assess your organization’s effectiveness in addressing staff complaints and determine if you need to revise your approach. A useful resource when responding to any questions or concerns about your organization’s process and efficacy. Questions Include: Do you treat all complaints without pre-judgment and avoid confrontation? Do you analyze all relevant facts gathered from employees and witnesses before your decision? Do you immediately correct mistakes? Do you explain the reasoning behind decisions taken? Do you aim for solutions that are mutually acceptable? *From Module 1 of HR Toolkit, purchase full Module here. -
Les relations interpersonnelles pour la réussite en milieu de travail
$399.00Les compétences interpersonnelles sont l'un des piliers de l'intelligence émotionnelle et sont très recherchées par les employeurs. Si votre expertise et vos compétences techniques sont essentielles à votre réussite, vos compétences sociales pourraient bien être votre plus précieuse compétence. -
HACCP Fundamentals
$199.00This course provides an understanding of Hazard Analysis and Critical Control Points (HACCP) and the importance of having a food safety program. This introductory program outlines how every person working at that facility can have either a positive or a negative impact on food safety. Participants should be able to explain the benefits of a HACCP system, understand hazards and how they can be controlled, and the importance of GMP and Prerequisite Programs. -
TEMPLATE: Employee Survey Checklist & Question Bank
$5.00Surveys are an efficient, effective method for gathering various information about your workplace, processes and methodologies. Designing a survey to bring maximum value to your business requires careful planning. The Employee Survey Checklist takes the guesswork out of planning an effective survey. It breaks down the preparation, distribution and analysis of employee surveys so you can concentrate on preparing the most effective next steps. As you develop a customized employee survey for your organization, be sure to use questions that are relevant to the organization and its area of business. The included bank of questions gives you a starting point. You can modify these questions or add new ones, as required to suit your business needs. Package Includes: Employee Survey Checklist Identifying Objectives & Methodology Developing Survey Content Communicating with Employees Administering Survey Analyzing Survey Responses Interpreting the Results Offering Feedback Action Plan Steps Next Steps & Follow Through Employee Survey Question Bank Job Specific Motivation Diversity & Inclusive Culture Recognition Teamwork Compensation & Benefits Career, Training & Development Client Interaction Concerning the Organization Supervisor/Management Relationships Staffing Likely Reasons to Consider Leaving *From Module 7 of HR Toolkit, purchase full Module here. -
Human Resources (HR) Toolkit – MODULE 3: Staffing
$199.00In today’s competitive climate, the processes an organization uses to find, screen, select and onboard new employees are critical to its success. An organization's leadership team, its hiring managers, and its HR support team, need to work in a coordinated effort to maintain a positive image while working through all steps of the hiring process. -
On-Farm Food Safety Training
$199.00This course will meet basic training requirements for on-farm food safety and provide a better understanding on how to implement efficient On-Farm HACCP-based systems. Participants will learn how to develop and enforce a food safety system overview based on a Hazard Analysis Critical Control Point (HACCP) approach to sustaining and growing your business in today’s environment. *Become a member to receive 20% off -
Developing Your Training Program
$199.00Training is an essential element of development in any organization. Being knowledgeable and continuing to learn throughout your career can make you a very valuable asset. We also know that training and orientation (or ‘onboarding’) for newly hired employees is a key factor in retention. In order for training to be valuable, the person that designs and plans the training must have an excellent understanding of what the training objectives are. In addition, if the trainer is able to research the strategic objectives of the company providing the training to their staff, what resources are available, and what elements of those plans can enhance the training experience, the entire experience is much more meaningful. At the same time, if a trainer is aware of any barriers that training could present (such as trainees being on call during a session, having to spread training over a long period of time, or trainees who are not accustomed to theory or classroom types of presentations), then the trainer can present a much stronger program that is tailored specifically to the participants’ needs. This course is designed for a trainer who wants to develop training programs that are meaningful, practical, and will benefit both trainees and the organizations they work for.









