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  • Food Processing Safety & You!

    $199.00
    This course provides the food processing industry – more specifically, the production worker, with general knowledge related to food safety and incorporates elements of sanitation and hygiene.  It is designed to be informative and interactive so participants can learn about good industrial practices and how to prevent product contamination. This course provides the food processing industry – more specifically, the production worker, with general knowledge related to food safety and incorporates elements of sanitation and hygiene. *Become a member to receive 20% off
  • Managing Recall in a Wired World

    $249.00
    A recall is intended to remove food products when there is reason to believe the products may be unsafe. Even with the best planning, food safety incidents that result in recall can occur. It makes good business sense to be well prepared to respond to any challenges to your company’s well-being. This course will provide workers with an up-to-date overview of how and why we need to manage food recalls in today’s technological and social media connected society. Understand the consequences and effects of product recalls on the food and beverage processing industry. Examine techniques that assist processors to deliver information to the public, consumers, customers, and suppliers that aid in managing recalls effectively. Learn the roles and responsibilities of the recall team with an emphasis on food safety and prevention. *Become a member to receive 20% off
  • Customer Service Training – Critical Elements of Customer Service

    $399.00
    The need to lead, model, and promote the organizational values within a customer service environment is essential for business success. This course will provide you with opportunities to explore your responsibilities within your role as a leader (supervisor or manager) in a customer service environment.   Member price:  $132.00
  • Introduction to Cheesemaking

    $300.00
    This course allows the participant to become familiar with the basics of dairy chemistry and with the microbiology necessary to understand the vocabulary that supports the cheese industry. Furthermore, at the end of this training, the participant will know the main principles of cheese making including notions of quality and will be introduced to the concept of technological levers required to make adjustments during production. *Become a member to receive 20% off
  • TEMPLATE: Training Plan Template

    $3.00
    Training is an effective way of maximizing an employee’s knowledge and ability to excel at their role within your organization. This three-page template provides you with a system to determine the most relevant areas of improvement and prescribe appropriate training. Sections Include: Needs Assessment Prioritization of Needs Determining Learning Objectives Identifying Training Solutions Evaluating Training Effectiveness *From Module 5 of HR Toolkit, purchase full Module here.
  • Coaching for Success

    $399.00
    The EI-Coach is an effective approach to professional coaching that focuses on helping others become more intelligent with their emotions in the workplace and beyond. Exceptional supervisors use coaching to unlock human potential and improve workplace performance. EI-Coaching aims to fine-tune and build deeper connections through conversations and active listening. It also attempts to explore goals that stem from an employee's core values and independent choices. *Become a member to receive 20% off
  • Employee Accountability

    $110.00
    Accountability in the workplace means that all employees are responsible for their actions, behaviors, performance, and decisions. It's also linked to an increase in commitment to work and employee morale, which leads to higher performance. It is proven that organizations who promote accountability are more successful and more productive. In this course, you will learn about what accountability is, how to promote it in your organization, and how to become more accountable to yourself and others. *Become a member to receive 20% off
  • TEMPLATE: Disciplinary Measures Package

    $8.00
    Disciplining an employee is a process to be taken with care. All relevant company policies and procedures as well as provincial and federal laws surrounding employee rights must be observed to the letter. This four-page package has everything you need to conduct a safe and equitable termination of employment. From infraction tracking to disciplinary measures used this package prepares you for both the disciplinary meetings themselves and the professional follow-ups often required. Package Includes: Recommended Disciplinary Measures Infractions Verbal & Written Warnings Suspensions Dismissal Disciplinary Meeting Preparation Checklist Meeting Preparation Conducting the Meeting Next Steps Disciplinary Letter Templates *From Module 6 of HR Toolkit, purchase full Module here.