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Customer Service Training – Critical Elements of Customer Service
$399.00The need to lead, model, and promote the organizational values within a customer service environment is essential for business success. This course will provide you with opportunities to explore your responsibilities within your role as a leader (supervisor or manager) in a customer service environment. Member price: $132.00 -
Introduction Aux Allergènes
$225.00Ce cours met en évidence l'importance et l'impact des allergènes sur la sécurité des consommateurs, ainsi que les raisons pour lesquelles la sensibilisation et la gestion des allergènes sont une préoccupation majeure de l'industrie alimentaire. Apprenez les causes et les effets liés aux allergènes alimentaires, les complexités associées à la gestion et à la prévention des allergènes alimentaires indésirables, et les exigences réglementaires canadiennes associées. *Devenez membre pour bénéficier d'une réduction de 20% -
Employer and Employee Expectations
$125.00This course will provide you with the knowledge and skills to understand what is expected of you as an employee within a Canadian Workplace. Being familiar with and meeting these expectations are important to job success and career advancement in Canada. Workplace expectations differ in every country. Canadian workplace culture expects individuals to be competent in speaking, listening and socializing with other people; to know the etiquette of working harmoniously with co-workers and supervisors; and to understand and respect cultural differences in the workplace. Employees are also expected to know general business etiquette, how to dress for the production floor and the office environment, and their rights and obligations in the Canadian workplace. Being familiar with and meeting these expectations are important to job success and career advancement in Canada. -
Active Listening
$199.00Communication skills are at the heart of everything we do each day, whether at home, at work, or at play. Active listening encompasses the best of communication, including listening to what others are saying, processing the information, and responding to it in order to clarify and elicit more information. This course will help participants develop and practice their active listening skills. -
Kaligtasan sa Pang-industriyang Lugar ng Trabaho
$399.00Paglalarawan Ang kaligtasan ng manggagawa ay pinakamahalaga. Ang pagpoproseso ng pagkain ay kadalasang nasa pang-industriya na sukat na may automated na kagamitan at maraming potensyal na panganib. Ang pagiging kamalayan at sinanay upang harapin ang mga potensyal na panganib at mga sitwasyon sa lugar ng trabaho ay kritikal para sa kaligtasan ng empleyado. Ang kursong ito ay magbibigay sa mga manggagawa sa industriya ng pagpoproseso ng pagkain ng kaalaman sa mga kinakailangan sa kaligtasan na kinakailangan upang matiyak ang isang malusog at ligtas na kapaligiran sa trabaho. *Maging miyembro para makatanggap ng 20% diskwento* -
Crisis Management
$230.00Viable organizations need to be ready for emergencies because they are a fact of doing business. The worst plan is not to have any kind of plan at all, and the best plans are tested and adjusted so that they work over time. Fortunately, you do not need separate plans for fire, weather disasters, and all the different kinds of crises that can occur. One solid plan will help you to prevent, respond, and recover from all crises. This course will help you ensure your organization is ready to manage any kind of crisis. Member price: $184.00 -
Human Resources (HR) Toolkit – MODULE 10: Employment Termination
$199.00Involuntary termination is when an employer fires or terminates an employee due to poor performance, just cause, for economic reasons, or for any other reason for which they feel the employee’s services are no longer required. While dismissing an employee is never pleasant, it needn’t be stressful. You can conduct a termination in a professional manner and minimize the risk of legal action simply by being prepared and following best practices. -
Covid-19 и пищевая промышленность
$199.00Описание Этот курс поможет вам интегрироваться в Канаду в качестве временного иностранного работника во время всемирной вспышки Covid-19. Мы подробнее рассмотрим влияние Covid-19 на наш обычный распорядок дня на работе и дома, а также дадим вам полезные советы по обеспечению безопасности и откроем способы защитить себя и своих коллег от заболевания. Когда вы закончите этот курс, вы станете экспертом. *Станьте участником, чтобы получить скидку 20%*
