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TEMPLATE: Complaint Management Evaluation Grid
$3.00How effective is your complaint management system? This tool will help you assess your organization’s effectiveness in addressing staff complaints and determine if you need to revise your approach. A useful resource when responding to any questions or concerns about your organization’s process and efficacy. Questions Include: Do you treat all complaints without pre-judgment and avoid confrontation? Do you analyze all relevant facts gathered from employees and witnesses before your decision? Do you immediately correct mistakes? Do you explain the reasoning behind decisions taken? Do you aim for solutions that are mutually acceptable? *From Module 1 of HR Toolkit, purchase full Module here. -
Building a Brand on Social Media
$120.00Your brand speaks for your company and its products and/or services. In today’s online-focused world, it’s important that your brand has a definitive, consistent, and responsive presence. Whether you’re looking to build a brand from scratch, or strengthen an existing brand, this course will help you build a brand using social media. We’ll cover how to build a social media strategy, identify social media platforms that fit your brand, craft strong messages that will engage your audience, and evaluate and revise your strategy. Member Price: $76.00 -
Creating and Selling Cannabis Infused Products
$300.00This course provides an introduction to the cannabis-infused product industry. Understand the law that governs and will govern cannabis-infused products in Canada, be able to distinguish between the principal ingredients that make up a cannabis-infused product, comprehend the different methods of production and understand the difference between a medical and recreational cannabis-infused product. Once you have completed this course, you will be able to understand and demonstrate the skills to provide general knowledge related to cannabis and cannabis edible products in Canada. *Become a member to receive 20% off -
Seafood Processing Essentials
$199.00As one of the oldest food processing industries in Canada, we will explore the many potential employment and career opportunities in the Canadian fish and seafood industry. Participants will learn the importance of Seafood to Canadians as well as the importance the government places on fish and seafood safety. These measures help ensure Canada’s high international ranking and determine your role in maintaining this high standard. *Become a member to receive 20% off -
Coaching for Success
$399.00The EI-Coach is an effective approach to professional coaching that focuses on helping others become more intelligent with their emotions in the workplace and beyond. Exceptional supervisors use coaching to unlock human potential and improve workplace performance. EI-Coaching aims to fine-tune and build deeper connections through conversations and active listening. It also attempts to explore goals that stem from an employee's core values and independent choices. *Become a member to receive 20% off -
Making Training Stick
$199.00We have all participated in training courses or workshops. Some of these have been helpful and useful in our everyday lives and others have seemed redundant and a waste of time. How often have we cheered or grumbled at being asked to participate in a training day? The good news is that all training can be useful and applicable if the trainer keeps some simple tips in mind when developing and applying training. We all learn differently, but there are some truths about learning that can be applicable to most groups and can be tweaked to fit any training session. -
TEMPLATE: Disciplinary Measures Package
$8.00Disciplining an employee is a process to be taken with care. All relevant company policies and procedures as well as provincial and federal laws surrounding employee rights must be observed to the letter. This four-page package has everything you need to conduct a safe and equitable termination of employment. From infraction tracking to disciplinary measures used this package prepares you for both the disciplinary meetings themselves and the professional follow-ups often required. Package Includes: Recommended Disciplinary Measures Infractions Verbal & Written Warnings Suspensions Dismissal Disciplinary Meeting Preparation Checklist Meeting Preparation Conducting the Meeting Next Steps Disciplinary Letter Templates *From Module 6 of HR Toolkit, purchase full Module here. -
Comunicación oral
$399.00Descripción En el sitio de trabajo, nos comunicamos el uno al otro de muchas maneras, desde mensajes escritos hasta usando lenguaje de señas. Una de las formas mas comunes para comunicarse en el lugar de trabajo es hablando con otros. Una buena comunicación en el sitio de trabajo es muy importante. Los mejores comunicadores usan estrategias y técnicas para transmitir su mensaje. Durante este curso, usted aprenderá a usar los consejos y herramientas de una comunicación eficaz en el lugar de trabajo lo cual valdrá la pena por su tiempo y esfuerzo. *Hazte socio y disfruta de un 20% de descuento*
