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TEMPLATE: Complaint Management Evaluation Grid
$3.00How effective is your complaint management system? This tool will help you assess your organization’s effectiveness in addressing staff complaints and determine if you need to revise your approach. A useful resource when responding to any questions or concerns about your organization’s process and efficacy. Questions Include: Do you treat all complaints without pre-judgment and avoid confrontation? Do you analyze all relevant facts gathered from employees and witnesses before your decision? Do you immediately correct mistakes? Do you explain the reasoning behind decisions taken? Do you aim for solutions that are mutually acceptable? *From Module 1 of HR Toolkit, purchase full Module here. -
Overview of Food Safety Management Systems and Certification Schemes
$299.00This course discusses the importance of following food safety procedures and practices when working in Canadian food companies, as these are part of food safety culture. It outlines the role of governments and food companies in protecting the food supply and identifies how consumers can be negatively affected by improper practices. It covers the important role food workers have in following procedures and telling supervisors and coworkers of food safety problems. *Become a member to receive 20% off -
Introduction to HACCP Principles: Building a Strong Foundation!
$399.00In this course, we will embark on a journey to understand and master the principles of the Hazard Analysis Critical Control Point (HACCP) system. Designed in alignment with Codex Alimentarius guidelines, this course serves as your gateway to the world of food safety management systems. -
Managing the Virtual Workplace
$300.00The International Data Corporation estimates that by 2020 mobile workers will account for nearly three quarters of the workforce in the United States. Make sure you’re on top of the virtual workplace trend with this one-day Managing the Virtual Workplace training course. Through this course you will understand the advantages to business and employees of remote work, as well as the disadvantages that can be associated and the best ways to manage them. Learning Objectives: After completing this course, you will be able to: Create a virtual workplace strategy. Develop, implement, and maintain telecommuting programs. Build a virtual team and lead them to success. Plan and lead virtual meetings. Use technology to support your virtual workplace. Overcome cultural barriers when leading virtual teams. Develop your virtual leadership skills. *Become a member to receive 20% off -
Buenas prácticas de fabricación (BPF)
$399.00Descripción Este curso tratará sobre cómo los trabajadores del sector alimentario deben actuar, vestirse y ser conscientes de los peligros para la seguridad alimentaria y cómo pueden prevenirlos. Este curso le proporcionará los conocimientos y habilidades para comprender cómo las BPM apoyan la fabricación segura de alimentos y su papel en el apoyo de las BPM. Podrá identificar los peligros para la seguridad alimentaria y comprender cómo el comportamiento de los trabajadores del sector alimentario puede tener un impacto positivo o negativo en la seguridad alimentaria. Este curso le proporcionará los conocimientos y habilidades necesarios para comprender cómo las BPM respaldan la fabricación segura de alimentos y cómo aplicarlas. *Hazte socio y disfruta de un 20% de descuento* -
TEMPLATE: Human Resources Planning Checklist
$3.00Are you asking the right questions when planning for the future needs of your business? The FPHRC’s HR Planning Checklist asks you the questions you need to address before taking action. These include questions like: What are the organization’s priorities (e.g., market share, revenues per customer)? What emerging directions or organizational changes will have an impact on HR issues (e.g., company expansion, higher-level skill requirements)? Is my plan consistent with other organizational policies such as our business plan and our HR manual? *From Module 2 of HR Toolkit, purchase full Module here -
TEMPLATE: Training Activities
$3.00This two-page reference chart covers a range of activities that can be done as team building or coaching exercises at the workplace. This template can be easily customized and distributed to managers and other business leaders that will be responsible for the training and effectiveness of employees in your workplace. Activities Include: Case Study Methods Coaching Sessions Brainstorming Demonstrations Field Trips Lectures Games Group Discussions Learning Circles Panel Discussions Projects Role Playing Simulations Small Group Activities *From Module 5 of HR Toolkit, purchase full Module here. -
TEMPLATE: Reward Ideas
$3.00Whether acknowledging an individual’s achievements or applauding team members on a collaborative effort, be sincere. An honest thank-you can communicate as much gratitude as a t-shirt bearing the company logo. This two-page resource includes a variety of reward options that range in professionalism. Suitable for all levels of work from entry level to senior management. Reward Ideas Include: Individual & Team Rewards Money Time Senses Prestige Public Recognition Fun – I.E. Sports Tickets *From Module 6 of HR Toolkit, purchase full Module here. -
Human Resources (HR) Toolkit – MODULE 4: Compensation and Benefits
$199.00Maintaining equitable compensation and benefits is a key factor for employee satisfaction and for attracting, retaining and motivating employees. This module examines the process for establishing fair and effective compensation, rewards and benefits programs.
