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  • TEMPLATE: Human Resources Planning Template

    $3.00
    How well can you identify your business’ goals and needs? What implications do they have on your HR teams, staff and management? The FPHRC’s HR Planning Template expedites the process of evaluating your business allowing you and your teams more time to take necessary action. These include questions like: What are your business goals and needs at this time? What is going on in your external environment? Are there any implications for your HR needs such as staffing, training, performance management, etc? Do I have sufficient Staff? What are the potential outcomes of not addressing this gap? *From Module 2 of HR Toolkit, purchase full Module here
  • Effective Problem-Solving

    $299.00
    Everyone experiences problems from time to time. Some of our problems are big and complicated, while others may be more easily solved. Oftentimes solving problems involves dealing with emotions either within ourselves or others. This is one of the main reasons why companies want employees who can effectively identify and solve problems. Effective problem solvers help their organizations operate more efficiently, be more innovative and deliver exceptional customer service, leading to improved job satisfaction and career development for the employee and higher performance for the organization.  Regardless of their level of complexity, problems are part of life and work. Therefore, problem-solving can be considered a life skill. *Become a member to receive 20% off
  • TEMPLATE: Complaint Management Evaluation Grid

    $3.00
    How effective is your complaint management system? This tool will help you assess your organization’s effectiveness in addressing staff complaints and determine if you need to revise your approach. A useful resource when responding to any questions or concerns about your organization’s process and efficacy. Questions Include: Do you treat all complaints without pre-judgment and avoid confrontation? Do you analyze all relevant facts gathered from employees and witnesses before your decision? Do you immediately correct mistakes? Do you explain the reasoning behind decisions taken? Do you aim for solutions that are mutually acceptable? *From Module 1 of HR Toolkit, purchase full Module here.
  • Coaching for Success

    $399.00
    The EI-Coach is an effective approach to professional coaching that focuses on helping others become more intelligent with their emotions in the workplace and beyond. Exceptional supervisors use coaching to unlock human potential and improve workplace performance. EI-Coaching aims to fine-tune and build deeper connections through conversations and active listening. It also attempts to explore goals that stem from an employee's core values and independent choices. *Become a member to receive 20% off
  • Empathy at Work

    $299.00
    One of the most important reasons to become more empathetic is that empathy, as an emotional intelligence skill, is the key to unlock better and healthier relationships with others. Historically, our survival has depended on empathy because we are social beings who need others to grow and thrive. Employees with high levels of empathy can understand a situation from another person’s perspective and react with care and compassion. This means that employees are able to build true, empathetic connections with one another, which enhances relationships, collaboration, inclusion and diversity in the workplace. When empathy is valued and practiced in the workplace, it benefits everyone. Employees improve their well-being, confidence, and job satisfaction, which makes them happier. Happy employees go above and beyond to serve customers, which translates into higher performing business and prosperity for their communities. *Become a member to receive 20% off
  • Salubrité alimentaire dans la distribution et les entrepôts

    $399.00
    Dans ce cours, vous explorerez les meilleures pratiques et les conseils essentiels en matière de salubrité alimentaire pour les fabricants de produits alimentaires, les centres de distribution et les entreprises de logistique. Vous apprendrez comment assurer la salubrité des aliments du début à la fin, souligner l’importance du respect des procédures, prendre des mesures proactives pour protéger l’approvisionnement alimentaire et assurer la traçabilité des produits en cas de rappel. Préparez-vous à devenir un champion de la salubrité alimentaire dans votre entrepôt!
  • Creating a Dynamite Job Portfolio

    $120.00
    The job market continues to change, as does the way we look for work. This course examines the value of presenting yourself as a complete package by using a resume as an introduction to an employer and backing it up with a portfolio presented at the interview.  
  • TEMPLATE: Application Form Template

    $3.00
    Most employment applications request standard details such as an applicant’s basic personal information. Start with the template below; consider your needs as an employer and the actual job requirements. Customize your application form to be truly effective. Replace all text in italics with your own information as required. Sections Include: Personal Information Training & Education Work History *From Module 3 of HR Toolkit, purchase full Module here.
  • TEMPLATE: Sample Confidentiality Agreement

    $3.00
    Often positions require giving employees access to sensitive company information, policies and processes. This one-page template covers all the key elements a standard confidentiality agreement requires to enforce non-disclosure of confidential company information. Sections Include: Definition of Confidential Information Prohibited Uses Permitted Uses *From Module 3 of HR Toolkit, purchase full Module here.