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English as a Second Language: A Workplace Communications Primer
$125.00Good communications are vital to building good working relationships. This course is written for employees with intermediate competency in English as their second language. Exercises will explore the four main categories of communication: Speaking, Listening, Reading and Writing. It explores gaps in communication as the result of cultural language differences and provide exercises to help connect those gaps. -
Communication Strategies
$125.00Creating positive relationships takes work, but like any skill, we can learn how to build these relationships by considering useful techniques and then making a decision to apply them. While we often think of communication as a coding and decoding process, we can also consider how communication is also a process of constructing meaning out of messages. This course is designed to create and maintain healthy, effective communication between co-workers, as well as within your personal relationships. -
TEMPLATE: Coaching Program Checklist
$3.00Coaching can be challenging to initiate successfully. Often successful employees that excel in their duties and abilities may lack the skillset to effectively coach or mentor their colleagues and comrades. This three-page checklist covers the need for coaching in your business, who would be suitable as a mentor or coach, coaching self-evaluation guides and an on the job coaching checklist. Questions Include: Coaching Program Checklist Would You Be a Good Coach? On-The-Job Coaching Checklist Are you communicating your performance expectations, so employees can base their development goals on clear standards? Are you asking questions designed to assist employees in finding their own effective solutions to problems? Are you modelling or demonstrating tasks employees can follow effectively? Are you following up periodically after initial training phases are complete to gauge progress and effectiveness? *From Module 5 of HR Toolkit, purchase full Module here. -
Developing a Training Needs Analysis
$110.00The right training at the right time can make a huge difference in the productivity and profitability of your organization. Whether you are scanning your workplace for opportunities to make things better and training is the answer, or a client asks you to come into their organization and do an assessment, your answer is best framed in the form of a training needs analysis. Your ability to create an analysis that is comprehensive yet simply prepared is critical for it to be understood and acted upon. This course will help you to gather the information, assess the data, and present your suggestions for training or non-training solutions. Member price: $88.00 -
The Diversity, Equity, and Inclusion-Conscious Organization
$399.00This is the first course of the FPSC DEI (Diversity Equity Inclusion) course series. The DEI world is a rich field of organizational leadership with a variety of practical strategies to support DEI growth in the workplace. For many, the question is not ‘if’ they should explore diversity, equity, and inclusion in their leadership approach but rather ‘how’. Through practical, framing, reframing, and reflection activities, this course will assist you in better recognizing the relevancy and potential solutions of DEI management and leadership in your role. *Become a member to receive 20% off -
TEMPLATE: Point Matrix System
$3.00This template will help you list critical factors relevant to your business. Then for each factor, determine the specific weight each level should be assigned. Multiply the level weight by the weight you assigned the factor to calculate the final score for each job. Critical Factors Include: Responsibility Product Quality Safety of Others Equipment and Materials Orientation & Training of Others Skills Experience Education/Training Effort Physical Mental Working Conditions Stress or Unpleasant Conditions Hazards *From Module 4 of HR Toolkit, purchase full Module here. -
Trousse à outils pour les ressources humaines – MODULE 5 : Formation et perfectionnement
$199.00La formation et le perfectionnement des employés sont utilisés par les organisations pour développer les connaissances, les compétences et les capacités des employés de leur main-d’œuvre. Il s’agit d’un investissement dans les gens qui constituent un élément fondamental de l’entreprise et qui influencent la qualité, les coûts et la valeur des produits et services offerts aux clients. De solides programmes de formation et de perfectionnement sont conçus dans le but d’obtenir un « rendement des investissements » (RDI) en vue d’atteindre les buts ou les objectifs de rendement de l’organisation. -
TEMPLATE: Reference Letter
$3.00When searching for employment, reference from a previous supervisor or manager can go a long way. This one-page template makes drafting a concise and professional letter of reference almost effortless. Employers need only insert employee name, job title, responsibilities, length of employment and examples of performance & behavior. Once signed and dated the letter of reference is ready to be submitted to the departing employee. Reference Consent Form Includes: Release of Employee File Information Signatures Personal Data Name Address Telephone Email Alternate Contact Number *From Module 10 of HR Toolkit, purchase full Module here. -
Creative Thinking and Innovation
$250.00Creative thinking and innovation are vital components in both our personal and professional lives. However, many people feel as though they are lacking in creativity. What most of us do not recognize is that we are creative on a daily basis, whether it’s picking out what clothes to wear in the morning or stretching a tight budget at work. While these tasks may not normally be associated with creativity, there is a great deal of creativity involved to get those jobs done. While some people seem to be simply bursting with creativity, others find it a struggle to think outside the square. If you fall into the latter category, it is important to understand that boosting your creative and innovative abilities takes practice. Recognizing and honing your own creative potential is a process. That’s what this course is all about.
