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Empathy at Work
$299.00One of the most important reasons to become more empathetic is that empathy, as an emotional intelligence skill, is the key to unlock better and healthier relationships with others. Historically, our survival has depended on empathy because we are social beings who need others to grow and thrive. Employees with high levels of empathy can understand a situation from another person’s perspective and react with care and compassion. This means that employees are able to build true, empathetic connections with one another, which enhances relationships, collaboration, inclusion and diversity in the workplace. When empathy is valued and practiced in the workplace, it benefits everyone. Employees improve their well-being, confidence, and job satisfaction, which makes them happier. Happy employees go above and beyond to serve customers, which translates into higher performing business and prosperity for their communities. *Become a member to receive 20% off -
Body Language: Reading Body Language as a Sales Tool
$125.00Body language can make or break our efforts to establish long, trusting relationships. Our body language can help to reinforce and add credibility to what we say, or it can contradict our words. Understanding what signals you are sending, as well as being able to read the signals that your clients send, is an essential skill in sales and throughout our lives. What is your body language saying about you? Find out in this course! Member Price: $100.00 -
TEMPLATE: Sample Employee Manual Template
$10.00Provide your employees with a master resource covering all company policies, procedures and responsibilities included in the running of your business. This all in one template provides a clean, professional layout with easy to fill sections covering everything from your company overview and mission statement to Performance Management, Code of Business Conduct and Human Rights. Expedite the process of outlining all key elements of your organization including the roles and responsibilities of all positions, as well as the required policies and procedures surrounding the work you do. *From Module 1 of HR Toolkit, purchase full Module here. -
TEMPLATE: Rejection Letter Template
$3.00Bad news is often difficult to impart. Finding the right words can be a challenge. The FPHRC's template will help you draft a letter to advise unsuccessful candidates that they were not selected for the position. Sections Include: Letter of Rejection Structure Suggested Wording Easily Adapted to your Corporate Branding *From Module 3 of HR Toolkit, purchase full Module here. -
Trousse à outils pour les ressources humaines – MODULE 10 : Cessation d’emploi
$199.00Une cessation d’emploi involontaire se produit lorsqu’un employeur congédie ou licencie un employé en raison d’un mauvais rendement, d’un motif valable, pour des raisons économiques ou pour toute autre raison pour laquelle il estime que les services de l’employé ne sont plus nécessaires. Bien que le congédiement d’un employé ne soit jamais agréable, il n’est pas nécessaire qu’il soit stressant. Vous pouvez congédier un employé de manière professionnelle et minimiser le risque d’action en justice simplement en étant prêt et en suivant les meilleures pratiques. -
Training with Visual Storytelling
$130.00We live in an era of artificial intelligence, robotics and unprecedented advancements in both the creation, delivery and absorption of learning materials. As the tools and techniques evolve so must we, just as the needs and desires of learners are constantly changing. This course is for trainers who are ready to make their training stronger, more memorable, and more engaging for learners by using visual storytelling and graphical techniques to create better learning experiences that lead to better retention. Member Price: $104.00 -
Introduction Aux Allergènes
$225.00Ce cours met en évidence l'importance et l'impact des allergènes sur la sécurité des consommateurs, ainsi que les raisons pour lesquelles la sensibilisation et la gestion des allergènes sont une préoccupation majeure de l'industrie alimentaire. Apprenez les causes et les effets liés aux allergènes alimentaires, les complexités associées à la gestion et à la prévention des allergènes alimentaires indésirables, et les exigences réglementaires canadiennes associées. *Devenez membre pour bénéficier d'une réduction de 20% -
Staffing and Orientation – Module Three FPHRC ORIGINAL (Draft)
$45.00Product quality is fundamental when working in your industry. That’s why it’s important to attract, hire, and retain qualified individuals with the appropriate skillsets to fill your Human Resources requirements. In this module we closely examine necessary objectives and best practices when searching for talent from diverse talent pools. * Part of the FPHRC's Industry Leading Toolkit available in full here
