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TEMPLATE: Complaint Management Evaluation Grid
$3.00How effective is your complaint management system? This tool will help you assess your organization’s effectiveness in addressing staff complaints and determine if you need to revise your approach. A useful resource when responding to any questions or concerns about your organization’s process and efficacy. Questions Include: Do you treat all complaints without pre-judgment and avoid confrontation? Do you analyze all relevant facts gathered from employees and witnesses before your decision? Do you immediately correct mistakes? Do you explain the reasoning behind decisions taken? Do you aim for solutions that are mutually acceptable? *From Module 1 of HR Toolkit, purchase full Module here. -
TEMPLATE: Employee & Visitor Health Questionnaires
$5.00Sample Employee & Visitor Health Questionnaires Being in good health and maintaining optimum health is of extreme importance when working in high risk food processing conditions. This one-page resource has a ready to use template employees would require signed by a doctor to clear them for duties in a high-risk environment. Also included is a visitor health questionnaire required to clear visitors to enter high-risk environments. Questionnaires Include: Employee Health Questionnaire General Information Symptom Multiple Choice Employee Signature Physician Signature Visitor Health Questionnaire Name Organization Date Symptom Multiple Choice Signatures Required Actions *From Module 8 of HR Toolkit, purchase full Module here. -
Trousse à outils pour les ressources humaines – MODULE 7 : Maintien en poste
$199.00La gestion de votre entreprise pour le maintien en poste des employés comprend des mesures stratégiques pour garder les employés satisfaits, motivés et engagés afin qu’ils restent employés et pleinement productifs au sein de votre organisation. Un programme complet de maintien en poste des employés comprend la mesure du roulement du personnel, le bilan de la satisfaction des employés et la compréhension des raisons pour lesquelles les employés quittent l’organisation. Les pratiques quotidiennes qui favorisent un environnement de travail sain et une communication efficace soutiennent ces efforts et contribuent en fin de compte au maintien en poste des employés. -
TEMPLATE: Application Form
$3.00Most employment applications request standard details such as an applicant’s basic personal information. Start with the template below; consider your needs as an employer and the actual job requirements. Customize your application form to be truly effective. Replace all text in italics with your own information as required. Sections Include: Personal Information Training & Education Work History *From Module 3 of HR Toolkit, purchase full Module here. -
TEMPLATE: Training Needs Assessment Survey
$3.00Recognizing the need for additional training can be a challenge when working with a large group of employees. This three-page assessment makes it easy to determine which employees are aware of the company’s values and growth, as well as which areas each feel could use additional attention. This will assist in the selection of appropriate training methods and content. Questions Include: Do you feel you understand where the company is headed over the next year? How does your work fit in with company goals? How can the company help you improve your job performance? How do we know if our company is successful? Please describe an ongoing issue you feel requires additional attention. Do you need any training to better accomplish your own job? *From Module 5 of HR Toolkit, purchase full Module here. -
The Practical Trainer
$240.00Part of knowing where you are going is defining what you are doing. Training can mean different things to different people: a trainee has needs, your supervisor has expectations, and as trainers, you have objectives. The assumption that anyone who can do a job can teach another person how to do it has led to countless errors in the instruction process. Many of us have been either a victim of or a witness to this misguided belief. Trainees are most engaged by a trainer who: Has some experience to share Has something of value to offer Can provide some real examples and give them some tips Lets participants talk and share their experiences with others Throughout this course, we take a closer look at how to approach teaching individuals with an affinity for any learning style. Whether a seasoned trainer or looking to get started this course is an excellent resource to complement your existing skillset or develop your own style for more effective training. -
Bullying in the Workplace
$99.00Bullying is called the silent epidemic. Although half of workers have experienced or witnessed bullying, policies and laws dealing with it are far less prevalent. This is, in part, because bullying can be hard to identify and address. People wonder, what does bullying look like? How can we discourage it in our workplace? What can I do to protect my staff and co-workers? All of these questions (and more!) will be answered in this course. -
TEMPLATE: Job Profiling Form
$3.00This 4-page resource expedites the process of profiling the duties and responsibilities of a position for new and prospective hires. Complete with percentages of time spent performing various duties as well as the potential physical strains involved. Sections include: Description of The Work Title Reporting To Employment Status Major Responsibilities Prioritized Background Information Skill Checks Transferable Skills Attitude Assessments Sector Knowledge Working Conditions Physical Demands Analysis *From Module 3 of HR Toolkit, purchase full Module here. -
TEMPLATE: Human Resources Planning Checklist
$3.00Are you asking the right questions when planning for the future needs of your business? The FPHRC’s HR Planning Checklist asks you the questions you need to address before taking action. These include questions like: What are the organization’s priorities (e.g., market share, revenues per customer)? What emerging directions or organizational changes will have an impact on HR issues (e.g., company expansion, higher-level skill requirements)? Is my plan consistent with other organizational policies such as our business plan and our HR manual? *From Module 2 of HR Toolkit, purchase full Module here
