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Interpersonal Relationships for Workplace Success
$399.00Interpersonal skills are one of the building blocks of emotional intelligence and are highly in demand by employers. While your expertise and technical ability are essential components of your success, your social skills might actually be your most precious social skill set of all. -
Empathy at Work
$299.00One of the most important reasons to become more empathetic is that empathy, as an emotional intelligence skill, is the key to unlock better and healthier relationships with others. Historically, our survival has depended on empathy because we are social beings who need others to grow and thrive. Employees with high levels of empathy can understand a situation from another person’s perspective and react with care and compassion. This means that employees are able to build true, empathetic connections with one another, which enhances relationships, collaboration, inclusion and diversity in the workplace. When empathy is valued and practiced in the workplace, it benefits everyone. Employees improve their well-being, confidence, and job satisfaction, which makes them happier. Happy employees go above and beyond to serve customers, which translates into higher performing business and prosperity for their communities. *Become a member to receive 20% off -
Assainissement Niveau 1
$399.00Description L’assainissement est important, et un plan d’assainissement fonctionnel et complet permet de réduire le risque de transfert de bactéries ou d’agents pathogènes à partir de surfaces, d’équipements et d’ustensiles non nettoyés. Ce cours aborde le nettoyage et l’assainissement des surfaces, des équipements et des ustensiles de contact alimentaire. À la fin du cours, vous serez en mesure de décrire les étapes d’un nettoyage et d’un assainissement efficaces, de choisir et de préparer des solutions de nettoyage et d’assainissement, ainsi que d’apprendre les meilleures pratiques pour vous protéger pendant que vous le faites. *Devenez membre pour recevoir 20% de reduction -
TEMPLATE: Sample Employee Manual Template
$10.00Provide your employees with a master resource covering all company policies, procedures and responsibilities included in the running of your business. This all in one template provides a clean, professional layout with easy to fill sections covering everything from your company overview and mission statement to Performance Management, Code of Business Conduct and Human Rights. Expedite the process of outlining all key elements of your organization including the roles and responsibilities of all positions, as well as the required policies and procedures surrounding the work you do. *From Module 1 of HR Toolkit, purchase full Module here. -
Food Safety Culture and You
$199.00This course discusses the importance of following food safety procedures and practices when working in Canadian food companies, as these are part of food safety culture. It outlines the role of governments and food companies in protecting the food supply and identifies how consumers can be negatively affected by improper practices. It covers the important role food workers have in following procedures and telling supervisors and coworkers of food safety problems. Participants will learn the important role of food workers have in supporting their workplace food safety culture. By following food safety practices, food workers help their employer to protect the consumer, meet government regulations and address business needs. *Become a member to receive 20% off -
TEMPLATE: Complaint Management Evaluation Grid
$3.00How effective is your complaint management system? This tool will help you assess your organization’s effectiveness in addressing staff complaints and determine if you need to revise your approach. A useful resource when responding to any questions or concerns about your organization’s process and efficacy. Questions Include: Do you treat all complaints without pre-judgment and avoid confrontation? Do you analyze all relevant facts gathered from employees and witnesses before your decision? Do you immediately correct mistakes? Do you explain the reasoning behind decisions taken? Do you aim for solutions that are mutually acceptable? *From Module 1 of HR Toolkit, purchase full Module here. -
Human Resources (HR) Toolkit – MODULE 7: Retention
$199.00Managing your business for employee retention involves strategic actions to keep employees satisfied, motivated and engaged so they remain employed and fully productive with your organization. A comprehensive employee retention program includes measuring turnover, taking stock of employee satisfaction and understanding why employees leave the organization. Daily practices that foster a healthy work environment and effective communication support these efforts and ultimately contribute towards employee retention. -
Staffing and Orientation – Module Three FPHRC ORIGINAL (Draft)
$45.00Product quality is fundamental when working in your industry. That’s why it’s important to attract, hire, and retain qualified individuals with the appropriate skillsets to fill your Human Resources requirements. In this module we closely examine necessary objectives and best practices when searching for talent from diverse talent pools. * Part of the FPHRC's Industry Leading Toolkit available in full here -
Sécurité industrielle en milieu de travail
$399.00Description La sécurité dans les lieux de travail relève de la responsabilité de tous les employés et la meilleure façon d’y parvenir est d’adopter une approche d’équipe. Nous voulons nous assurer que chacun rentre chez soi en toute sécurité après une journée de travail productive dans son établissement. *Devenez membre pour recevoir 20% de reduction
