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Business Etiquette – Gaining That Extra Edge
$125.00If you’ve ever had an awkward moment where: You aren’t sure which fork to use, You don’t know which side plate is yours, You’ve ever had to make small talk with a Very Important Person and been lost for words… Then you know just how agonizing such moments can be. Even worse (and what can be even more damaging to your career) are the social gaffes you aren’t even aware you make. This course will help you handle most of those socially difficult moments. You’ll have an extra edge in areas you may not have given a lot of thought to before. -
Customer Service Training – Critical Elements of Customer Service
$399.00The need to lead, model, and promote the organizational values within a customer service environment is essential for business success. This course will provide you with opportunities to explore your responsibilities within your role as a leader (supervisor or manager) in a customer service environment. Member price: $132.00 -
Bullying in the Workplace
$99.00Bullying is called the silent epidemic. Although half of workers have experienced or witnessed bullying, policies and laws dealing with it are far less prevalent. This is, in part, because bullying can be hard to identify and address. People wonder, what does bullying look like? How can we discourage it in our workplace? What can I do to protect my staff and co-workers? All of these questions (and more!) will be answered in this course. -
TEMPLATE: Reference Letter
$3.00When searching for employment, reference from a previous supervisor or manager can go a long way. This one-page template makes drafting a concise and professional letter of reference almost effortless. Employers need only insert employee name, job title, responsibilities, length of employment and examples of performance & behavior. Once signed and dated the letter of reference is ready to be submitted to the departing employee. Reference Consent Form Includes: Release of Employee File Information Signatures Personal Data Name Address Telephone Email Alternate Contact Number *From Module 10 of HR Toolkit, purchase full Module here. -
Introduction to Preventive Control Plans
$399.00In this course, we'll explore various technical terms and concepts associated with food safety, accompanied by industry-specific real-life examples. Our focus will be on the distribution of responsibility for food safety, and we'll provide you with practical guidance on developing successful food safety cultures, implementing preventative control plans, and navigating the federal inspection process. This course is an excellent option for those who are federally registered or export outside of Canada and want to refresh their knowledge. Stay informed about the latest trends and scientific findings in food safety by reaching out to us if you have any questions or concerns. *Become a member to receive 20% off -
TEMPLATE: Performance Evaluation Form
$5.00This eight-page resource covers the creation and use of performance management evaluations, including how often they are completed, monitoring, feedback and evaluation processes. Supervisor and employee meet informally during the performance cycle to review the employee’s progress. Formal reviews may also be conducted, particularly if either the supervisor or employee changes jobs or a key milestone is reached. Completed Performance Management Forms are expected to be added to the employee’s Human Resource file. Performance Evaluation Includes: Performance Evaluation Forms Confidentiality Creation & Implementation Evaluation Stages Performance Planning & Review Objectives Key Indicators Target Completion Dates Results Learning & Development Skills To Develop Action Plan Completion Dates Results Competency Review Knowledge of Job Productivity Quality of Work Reliability Communication Analytical Ability Initiative *From Module 6 of HR Toolkit, purchase full Module here. -
Основы стандартных производственных инструкций (SOP) и стандартных инструкций санитарной обработки (SSOP)
$399.00Описание Этот курс охватывает предысторию и понимание того, что такое стандартная операционная процедура и стандартная операционная процедура санитарии. Участники смогут узнать и определить, как они создаются и почему они важны для пищевой промышленности. *Станьте участником, чтобы получить скидку 20%* -
HACCP Fundamentals
$199.00This course provides an understanding of Hazard Analysis and Critical Control Points (HACCP) and the importance of having a food safety program. This introductory program outlines how every person working at that facility can have either a positive or a negative impact on food safety. Participants should be able to explain the benefits of a HACCP system, understand hazards and how they can be controlled, and the importance of GMP and Prerequisite Programs.
