-
Supervise Employee Performance
$299.00Working with people is one of the most important factors of team environments. This is especially important for supervisors, management or anyone responsible for the time, performance and talent of others. This course will provide tools and strategies to better supervise, motivate and manage your teams effectively. *Become a member to receive 20% off -
Customer Service Training – Critical Elements of Customer Service
$399.00The need to lead, model, and promote the organizational values within a customer service environment is essential for business success. This course will provide you with opportunities to explore your responsibilities within your role as a leader (supervisor or manager) in a customer service environment. Member price: $132.00 -
Mga Kultura sa Lugar ng Trabaho sa Canada
$199.00Paglalarawan Ang Canada ay isang malawak na bansa na may maraming iba't ibang kultura. Ang pag-unawa kung bakit ang Canada ay isang magkakaibang bansa ay isang kritikal na kasanayan sa pagiging isang miyembro ng koponan sa isang lugar ng trabaho sa Canada. Mayroong iba't ibang aspeto ng isang lugar ng trabaho sa Canada na maaaring hindi katulad ng isang lugar ng trabaho sa ibang mga bansa. Susuriin nating mabuti ang mga paksa tulad ng mga pangunahing katotohanan sa Canada, naaangkop na etika sa lugar ng trabaho kabilang ang wika ng katawan, mga kasanayan sa komunikasyon at karaniwang kagandahang-loob, pati na rin ang kahalagahan ng pagpapakita ng kakayahang umangkop, etika sa trabaho, at inisyatiba sa trabaho. *Maging miyembro para makatanggap ng 20% diskwento* -
Trousse à outils pour les ressources humaines – MODULE 5 : Formation et perfectionnement
$199.00La formation et le perfectionnement des employés sont utilisés par les organisations pour développer les connaissances, les compétences et les capacités des employés de leur main-d’œuvre. Il s’agit d’un investissement dans les gens qui constituent un élément fondamental de l’entreprise et qui influencent la qualité, les coûts et la valeur des produits et services offerts aux clients. De solides programmes de formation et de perfectionnement sont conçus dans le but d’obtenir un « rendement des investissements » (RDI) en vue d’atteindre les buts ou les objectifs de rendement de l’organisation. -
Communiquer, engager et maintenir en poste
$99.00Les éléments constitutifs de la communication entre les employés sur le lieu de travail sont présentés dans ce rapport sectoriel. Il comprend deux analyses de rentabilisation pour vous aider et des conseils utiles pour : Communication avec les salariés, Les impliquer, et, A terme, les conserver. -
Introduction to Allergens
$225.00This course highlights the importance and impact of allergens on consumer safety as well as why allergen awareness and management is a key food industry concern. Learn the causes and effects related to food allergens, the complexities associated with managing and prevention of unwanted food allergens, and the associated Canadian regulatory requirements. *Become a member to receive 20% off -
Fundamentals of Quality Assurance in the Food Processing Industry
$375.00This course provides Quality Assurance Technicians and anyone interested in Quality Assurance in the food processing industry with: general knowledge and standard occupational skills necessary to successfully perform in this occupation. Quality Assurance is a critical function in the food processing industry, and this course provides food workers, at the Quality Technician level, with: general food safety and food quality assurance knowledge, strategies, practices, and tools. *Become a member to receive 20% off
