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Introduction to Emotional Intelligence
$299.00Emotional Intelligence skills, also known as skills for success, contribute to 80% of your career and personal success. An employee with high Emotional Intelligence is aware of their emotions and can manage feelings, impulses and communicate effectively with others. They solve problems and build rapport in tense situations. These employees also have empathy, work well with others to build productive relationships in the workplace, remain optimistic in the face of adversity, bounce up quickly from setbacks and strive to perform. *Become a member to receive 20% off -
Pangunahing Kaalaman tungkol sa Mga Karaniwang Pamamaraan ng Pagpapatakbo (SOPs) at Mga Karaniwang Pamamaraan ng Pagpapatakbong Kaugnay sa Kalinisan (SSOPs)
$399.00Paglalarawan Sinasaklaw ng kursong ito ang background at pag-unawa sa kung ano ang standard operating procedure at sanitation standard operating procedure. Ang mga kalahok ay matututo at matukoy kung paano ito naka-set up at kung bakit sila mahalaga sa industriya ng pagkain. *Maging miyembro para makatanggap ng 20% diskwento* -
Канада — культура на рабочем месте
$399.00Описание Канада - огромная страна с множеством различных культур. Понимание того, что делает Канаду такой разнообразной страной, является важнейшим навыком для того, чтобы быть членом команды на канадском рабочем месте. Существуют различные аспекты канадского рабочего места, которые могут отличаться от рабочих мест в других странах. Мы внимательно рассмотрим такие темы, как основные канадские факты, соответствующий этикет на рабочем месте, включая язык тела, коммуникативные навыки и общепринятые правила вежливости, а также важность демонстрации адаптивности, трудовой этики и рабочей инициативы. *Станьте участником, чтобы получить скидку 20%* -
Conflict Resolution – Dealing With Difficult People
$190.00Success comes from understanding how we behave, as well as how we can influence others. If difficult interactions are necessary, and we approach those conversations with a plan, we will find that we have less difficult people to deal with. More often than not, we will also have more meaningful and significant conversations. *Become a member to receive 20% off -
Human Resources (HR) Toolkit – MODULE 10: Employment Termination
$199.00Involuntary termination is when an employer fires or terminates an employee due to poor performance, just cause, for economic reasons, or for any other reason for which they feel the employee’s services are no longer required. While dismissing an employee is never pleasant, it needn’t be stressful. You can conduct a termination in a professional manner and minimize the risk of legal action simply by being prepared and following best practices. -
Building Team Resilience
$399.00The purpose of this Building Team Resilience course is to provide team leaders with leadership and workplace practices that build the resilience of members of their work teams in order to positively contribute to workplace productivity and engagement, create a work environment where employees feel connected, supported, and safe, and reduce employee stress levels. Participants will also learn tips for becoming a more resilient leader. *Become a member to receive 20% off -
TEMPLATE: Interview Guide & Candidate Evaluation Chart
$3.00The process of preparing for and selecting the best candidates for your business needs can be streamlined and efficient. This guide builds on the Application Screening Grid to encourage focus on a select few core competencies to score each applicant on during the interview process. This three-page resource includes scoring standards, customizable competency evaluation exercises for applicants to complete and tips on how to guide the interview process to make effective use of the time spent with each candidate. Sections Include: Interview Preparation Interview Process Establishing Rapport Sample Competency Evaluation *From Module 3 of HR Toolkit, purchase full Module here. -
TEMPLATE: Sample Metrics Calculations & Forecasting Model
$2.00How well can you identify your business’ goals and needs? What implications do they have on your HR teams, staff and management? The FPHRC’s HR Planning Template expedites the process of evaluating your business allowing you and your teams more time to take necessary action. Some of these calculations include: Absence Rate: [(# days in a month) / (avg. # of employees during mo.) x (# of workdays)] Cost Per Hire: (Advertising + agency fees + employee referral fees + travel cost of applicants and staff + relocation costs + recruiter pay and benefits) / number of hires Turnover Costs: Total cost of separation + vacancy + replacement + training Management, Operations, Technology, Quality & Standards, Administration and Sales Job Titles, Staff Count, Anticipated Departures, Possible Promotion, Future Demand, Surplus and Shortages *From Module 2 of HR Toolkit, purchase full Module here -
Human Resources (HR) Toolkit – MODULE 6: Managing Performance
$199.00An effective performance management system helps the leadership team, managers and employees communicate goals, share information, foster learning and development, and explore career progression opportunities. Organization goals and objectives are supported on a day-to-day basis with effective employee communication designed to manage workplace conflict as it arises and with well-designed Disciplinary Action Processes and Employee Reward Programs.
