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Les relations interpersonnelles pour la réussite en milieu de travail
$399.00Les compétences interpersonnelles sont l'un des piliers de l'intelligence émotionnelle et sont très recherchées par les employeurs. Si votre expertise et vos compétences techniques sont essentielles à votre réussite, vos compétences sociales pourraient bien être votre plus précieuse compétence. -
Active Listening
$199.00Communication skills are at the heart of everything we do each day, whether at home, at work, or at play. Active listening encompasses the best of communication, including listening to what others are saying, processing the information, and responding to it in order to clarify and elicit more information. This course will help participants develop and practice their active listening skills. -
Covid-19 y el procesamiento de alimentos
$199.00Descripción Este curso le ayudará a integrarse en el sitio de trabajo en Canadá. Se estudiara de cerca el efecto que tiene la Covid-19 en las rutinas diarias en el trabajo y en la casa. También se le proporcionaran consejos útiles para mantenerse a salvo, y descubrirá formas de protegerse a usted mismo y a sus compañeros de trabajo para no enfermar. Cuando termine este curso, será un experto. *Hazte socio y disfruta de un 20% de descuento* -
TEMPLATE: On-The-Job Demonstration Checklist
$3.00On-the-job demonstrations are one of the most effective ways to teach best practice as well as safe handling of products and equipment in the workplace. They offer the ability to directly oversee an employee’s practical application of knowledge and skill when performing workplace duties. This Resource is an effective checklist for facilitators to verify all processes are being followed correctly and next steps for both trainers and employees are clear. Checklist Includes: Put employees at ease by establishing an informal atmosphere and using first names. Become familiar with the employees’ knowledge and skill base by watching them perform the task. Review with employees why the task is important. Demonstrate the task as you expect it to be performed. Make sure employees can see and hear what you are doing. Explain that you will first demonstrate the task as you would normally do it, and then repeat the demonstration more slowly, explaining each step. Ask employees questions at different stages of the demonstration. Use personal anecdotes or stories to reinforce key points. *From Module 5 of HR Toolkit, purchase full Module here. -
Workplace Diversity
$118.00The great variety of differences between people in today’s work environment comes with opportunities and challenges. Communication, adaptability and change are prime requirements for employees to work together productively and harmoniously. Further, with workplace diversity continually increasing, forward looking companies and organizations see the need to be proactive in successfully developing diverse, inclusive work environments. This course provides guidelines for defining and managing diversity, understanding Canada’s diverse labour market, managing five generations working together, legal requirements for the Canadian workplace related to diversity and inclusion, knowing the programs for recruiting foreign workers, building an inclusive workplace, and developing a diversity program. -
TEMPLATE: Sample Conflict Resolution Policy & Procedures
$3.00This resource outlines the roles and responsibilities required of both employees and management in the event of any workplace conflict. Ready to print, distribute and keep ready for the day you will need to use these policies and practices. This template is easy to customize, ready to tailor to suit your organization’s brand, and will complement your existing policies and procedures surrounding the resolution of workplace violence. Examples include: Policy Statement Procedures Three Step Processes Conflict regarding workplace practice and policies Documentation *From Module 1 of HR Toolkit, purchase full Module here. -
Employer and Employee Expectations
$125.00This course will provide you with the knowledge and skills to understand what is expected of you as an employee within a Canadian Workplace. Being familiar with and meeting these expectations are important to job success and career advancement in Canada. Workplace expectations differ in every country. Canadian workplace culture expects individuals to be competent in speaking, listening and socializing with other people; to know the etiquette of working harmoniously with co-workers and supervisors; and to understand and respect cultural differences in the workplace. Employees are also expected to know general business etiquette, how to dress for the production floor and the office environment, and their rights and obligations in the Canadian workplace. Being familiar with and meeting these expectations are important to job success and career advancement in Canada. -
GDPR Readiness: Creating a Data Privacy Plan
$299.00GDPR Readiness: Creating a Data Privacy Plan, goes over the contents of the data privacy plan, details various policy procedures that need to be written in detail, talks about privacy training, and more. -
Human Resources (HR) Toolkit – MODULE 3: Staffing
$199.00In today’s competitive climate, the processes an organization uses to find, screen, select and onboard new employees are critical to its success. An organization's leadership team, its hiring managers, and its HR support team, need to work in a coordinated effort to maintain a positive image while working through all steps of the hiring process.
