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Customer Service Training – Critical Elements of Customer Service
$399.00The need to lead, model, and promote the organizational values within a customer service environment is essential for business success. This course will provide you with opportunities to explore your responsibilities within your role as a leader (supervisor or manager) in a customer service environment. Member price: $132.00 -
TEMPLATE: Education Reimbursement Form
$3.00There is no better way to develop talent and encourage loyalty then covering or assisting in the education of your employees. This two-page template covers the necessary information required from both employee and employer when evaluating the value of a field of study. Mutually beneficial arrangements conclude with both parties signing the attached forms to be held on file pending the successful completion of courses involved. Reimbursement Form Includes: Employee Information Course Information Course Benefits Employee Authorization Signatures & Payment Approval *From Module 4 of HR Toolkit, purchase full Module here. -
TEMPLATE: Exit Checklist
$3.00Use our termination checklist to verify all necessary steps have been taken to ensure a smooth transition from the company. This is a ready to use on-page tool to sign off on all mandatory termination steps i.e. security and employee badges returned, pager, computer, company cell phone... The template is designed to be signed off by the employee, Human Resources and Payroll. Termination Checklist Includes: Employee Information Termination Information Items for Collection Contracts to Terminate Signatures *From Module 10 of HR Toolkit, purchase full Module here. -
TEMPLATE: Human Resources Planning Template
$3.00How well can you identify your business’ goals and needs? What implications do they have on your HR teams, staff and management? The FPHRC’s HR Planning Template expedites the process of evaluating your business allowing you and your teams more time to take necessary action. These include questions like: What are your business goals and needs at this time? What is going on in your external environment? Are there any implications for your HR needs such as staffing, training, performance management, etc? Do I have sufficient Staff? What are the potential outcomes of not addressing this gap? *From Module 2 of HR Toolkit, purchase full Module here -
Business Succession Planning – Developing and Maintaining a Succession Plan
$165.00Change is a hallmark of today’s business world. In particular, our workforce is constantly changing – people come and go, and move into new roles within the company. Succession planning can help you make the most of that change by ensuring that when someone leaves, there is someone new to take their place. This course will teach you the basics about creating and maintaining a succession plan. Member Price: $132.00 -
Assainissement Niveau 1
$399.00Description L’assainissement est important, et un plan d’assainissement fonctionnel et complet permet de réduire le risque de transfert de bactéries ou d’agents pathogènes à partir de surfaces, d’équipements et d’ustensiles non nettoyés. Ce cours aborde le nettoyage et l’assainissement des surfaces, des équipements et des ustensiles de contact alimentaire. À la fin du cours, vous serez en mesure de décrire les étapes d’un nettoyage et d’un assainissement efficaces, de choisir et de préparer des solutions de nettoyage et d’assainissement, ainsi que d’apprendre les meilleures pratiques pour vous protéger pendant que vous le faites. *Devenez membre pour recevoir 20% de reduction -
Introduction to SOP and SSOP
$399.00This coursed is designed for front-line workers and it will detail the fundamental requirements of Standard Operating Procedures and Sanitation Standard Operating Procedures in the food and beverage manufacturing industry. Participants will be able to define SOPs and SSOPs, understand how they support food safety programs, and identify the indicators of effective development and training for SOPs and SSOPs. *Become a member to receive 20% off -
Food Spoilage and Food Safety
$499.00This course describes the components of food safety, how food spoilage occurs, and how to prevent it. The course is designed to help new food workers understand their role and responsibilities in prevention and management of food spoilage and food safety. This knowledge is key to a successful career in the food industry. Knowing what causes food spoilage, when food is bad, how to prevent economic loss due to food spoilage and learning about employee’s role in keeping food safe is the most important skill to have when working with food. *Become a member to receive 20% off -
HACCP Essentials and Applying HACCP
$399.00As HACCP has such a profound importance in Food and Beverage Manufacturing, we have prepared a 13-hour, two-part crash course in HACCP. This series will prepare individuals for successful careers in food safety by covering two courses: HACCP Essentials (6 Hours, $250 Value) This course provides background information on the Hazard Analysis Critical Control Point (HACCP) technique, describes the pre-requisite programs that provide the foundation for the HACCP system and explains the purpose and scope of HACCP training within the food processing industry. As part of this, the course reviews the causes of food contamination with emphasis on the prevention of biological contamination and identifies and explains the seven HACCP principles. Applying HACCP (7 Hours $250 Value) This course focuses on how to develop, apply and maintain Hazard Analysis and Critical Control Points (HACCP) in a facility. The goal of this course is to help prevent food safety issues before they happen, rather than afterwards. This training will provide knowledge and strategies which clients can use to successfully develop and implement a HACCP System in the food processing industry. *Become a member to receive 20% off
