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Managing Recall in a Wired World

$249.00

Even with the best planning, food safety incidents that result in recall can occur. It makes good business sense to be well prepared to respond to any challenges to your company’s well-being. This course will provide workers with an up-to-date overview of how and why we need to manage food recalls in today’s technological and social media connected society. Understand the consequences and effects of product recalls on the food and beverage processing industry. Examine techniques that assist processors to deliver information to the public, consumers, customers, and suppliers that aid in managing recalls effectively. Learn the roles and responsibilities of the recall team with an emphasis on food safety and prevention.

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Even with the best planning, food safety incidents that result in recall can occur. It makes good business sense to be well prepared to respond to any challenges to your company’s well-being. This course will provide workers with an up-to-date overview of how and why we need to manage food recalls in today’s technological and social media connected society. Understand the consequences and effects of product recalls on the food and beverage processing industry. Examine techniques that assist processors to deliver information to the public, consumers, customers, and suppliers that aid in managing recalls effectively. Learn the roles and responsibilities of the recall team with an emphasis on food safety and prevention.

Learning Objectives:

At the end of the course students will be able to:

  • Understand the difference between Hazard Analysis & Vulnerability Assessment
  • Recognize the different types of Food Fraud
  • Identify Impact, Risk and Opportunities of Food Fraud
  • Conduct a Vulnerability Assessment
  • Assess, Prioritize and Create an Action Plan

Course Outline & Major Topics

  • Introduction to Food Recall
    • What is a Food Recall?
    • Crisis
    • Types Of Crises
    • Classes Of Recalls
    • Recall Actions
    • Realities Of Recalls
  • Recall In A Wired World
    • Case Study: Spinach E. Coli Outbreak
  • Recall Preparation
    • The Recall Plan
    • Recall Management Team
    • Complaint File
    • CFIA Recall Contact List
    • Traceability
    • 1 – Traceability And Recalls
    • 2 – Traceability Issues
    • Production Amounts
    • Distribution Records
    • Recalled Product Records
    • Recall Procedures
    • Recall Effectiveness
    • Testing The Recall Plan
  • How to Properly Handle the Recall Process
    • Assemble Team
    • Notify The Canadian Food Inspection Agency
    • Identify Affected Product
    • Detain And Segregate
    • Prepare Press Release
    • Prepare Distribution List
    • Distribute Notice Of Recall
    • Verify Recall Effectiveness
    • Control Recalled Product
    • Decide What To Do With The Product
    • Fix The Problem
  • Communications During A Recall
    • Your Role In Recall Communications
    • Messaging Is Key
    • Social Media
  • Recovering From A Recall
    • Case Study: Maple Leaf Foods

*Receive a nationally recognized certificate for participation in this course

Who Should Take This Course?

  • New Hires
  • Owners
  • Management and Supervisory
  • Quality Assurance Teams
  • Sanitation Teams
  • Food Safety Teams
  • Production Personnel

*Become a member to receive 20% off