Managing Recall in a Wired World
Even with the best planning, food safety incidents that result in recall can occur. It makes good business sense to be well prepared to respond to any challenges to your company’s well-being. This course will provide workers with an up-to-date overview of how and why we need to manage food recalls in today’s technological and social media connected society. Understand the consequences and effects of product recalls on the food and beverage processing industry. Examine techniques that assist processors to deliver information to the public, consumers, customers, and suppliers that aid in managing recalls effectively. Learn the roles and responsibilities of the recall team with an emphasis on food safety and prevention.
The course has been certified by the Food Processors Human Resources Council to meet National Occupational Standards for a Food Process Operator. The standards help processors adequately train their employees, and provide companies with a competitive edge across Canada and on a global scale.
Who Should Attend?
This course is applicable to industry personnel in a food processing industry who are involved with the recall process, the media and government including: owners, supervisor’s plant manager, recall team etc. We also recommend this course for new hires, production workers, supervisory staff and anyone working within a food manufacturing facility – it’s important for everyone to understand how serious recalls are and the impact it can have on an organization as a whole.
At the end of the course students will be able to:
- Identify recall prevention methods, planning, and preparation
- Understand how to prepare for product recalls
- Understand how to implement product recalls
- Understand how to manage product recalls
- Understand how to communicate during product recalls
- Understand how to recover from product recalls
The goal of this training is to provide knowledge, insights and strategies which will help clients successfully prevent and handle a recall in their food processing facility.
- Introduction to Food Recall
- Preparing a Recall plan
- Mock Recalls
- Consequences & Effects of Recalls
- Communications During a Recall
- Recovering from a Recall
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