Managing Recall in a Wired World
Even with the best planning, food safety incidents that result in recall can occur. It makes good business sense to be well prepared to respond to any challenges to your company’s well-being. This course will provide workers with an up-to-date overview of how and why we need to manage food recalls in today’s technological and social media connected society. Understand the consequences and effects of product recalls on the food and beverage processing industry. Examine techniques that assist processors to deliver information to the public, consumers, customers, and suppliers that aid in managing recalls effectively. Learn the roles and responsibilities of the recall team with an emphasis on food safety and prevention.
The course has been certified by the Food Processors Human Resources Council to meet National Occupational Standards for a Food Process Operator. The standards help processors adequately train their employees, and provide companies with a competitive edge across Canada and on a global scale.
Who Should Attend?
This course is applicable to industry personnel in a food processing industry who are involved with the recall process, the media and government including: owners, supervisor’s plant manager, recall team etc. We also recommend this course for new hires, production workers, supervisory staff and anyone working within a food manufacturing facility – it’s important for everyone to understand how serious recalls are and the impact it can have on an organization as a whole.
At the end of the course students will be able to:
- Identify recall prevention methods, planning, and preparation
- Understand how to prepare for product recalls
- Understand how to implement product recalls
- Understand how to manage product recalls
- Understand how to communicate during product recalls
- Understand how to recover from product recalls
The goal of this training is to provide knowledge, insights and strategies which will help clients successfully prevent and handle a recall in their food processing facility.
- Introduction to Food Recall
- Preparing a Recall plan
- Mock Recalls
- Consequences & Effects of Recalls
- Communications During a Recall
- Recovering from a Recall
$132.00This course provides guidelines for making decisions, solving problems, thinking critically, resolving staff conflict, improving products and processes, providing quality control, and facilitating change. Member Price: $105.60
$10.00Canada’s Workplace Hazardous Material Information System (WHIMS) is an essential component of every workplace where hazardous materials may be encountered. In 2015 this system was updated to align with the Globally Harmonized System of Classification and Labelling Chemicals (GHS) This seven-page resource includes all the newest pictograms along with their updated definitions. Included are the two styles of label and four symbols required on containers following this updated system. Once the learning material has been absorbed employees can be tested with the attached WHIMS Test and scored for their knowledge of handling hazardous materials as regulated by Federal and International law. WHIMS Package Includes: WHIMS Reference Guide The 10 WHIMS Pictograms The 4 WHIMS Container Labels Consumer Product Definitions Label Use Laws & Legislation Safety Data Sheets (SDS) WHIMS Test Match symbols to the Description Multiple Choice True or False WHIMS Test Answer Key Assessment Results & Signatures *From Module 8 of HR Toolkit, purchase full Module here.
$125.00Body language can make or break our efforts to establish long, trusting relationships. Our body language can help to reinforce and add credibility to what we say, or it can contradict our words. Understanding what signals you are sending, as well as being able to read the signals that your clients send, is an essential skill in sales and throughout our lives. What is your body language saying about you? Find out in this course! Member Price: $100.00
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