Managing Recall in a Wired World
Even with the best planning, food safety incidents that result in recall can occur. It makes good business sense to be well prepared to respond to any challenges to your company’s well-being. This course will provide workers with an up-to-date overview of how and why we need to manage food recalls in today’s technological and social media connected society. Understand the consequences and effects of product recalls on the food and beverage processing industry. Examine techniques that assist processors to deliver information to the public, consumers, customers, and suppliers that aid in managing recalls effectively. Learn the roles and responsibilities of the recall team with an emphasis on food safety and prevention.
The course has been certified by the Food Processors Human Resources Council to meet National Occupational Standards for a Food Process Operator. The standards help processors adequately train their employees, and provide companies with a competitive edge across Canada and on a global scale.
Who Should Attend?
This course is applicable to industry personnel in a food processing industry who are involved with the recall process, the media and government including: owners, supervisor’s plant manager, recall team etc. We also recommend this course for new hires, production workers, supervisory staff and anyone working within a food manufacturing facility – it’s important for everyone to understand how serious recalls are and the impact it can have on an organization as a whole.
At the end of the course students will be able to:
- Identify recall prevention methods, planning, and preparation
- Understand how to prepare for product recalls
- Understand how to implement product recalls
- Understand how to manage product recalls
- Understand how to communicate during product recalls
- Understand how to recover from product recalls
The goal of this training is to provide knowledge, insights and strategies which will help clients successfully prevent and handle a recall in their food processing facility.
- Introduction to Food Recall
- Preparing a Recall plan
- Mock Recalls
- Consequences & Effects of Recalls
- Communications During a Recall
- Recovering from a Recall
$100.00Communication skills are at the heart of everything we do each day, whether at home, at work, or at play. Active listening encompasses the best of communication, including listening to what others are saying, processing the information, and responding to it in order to clarify and elicit more information. This course will help participants develop and practice their active listening skills. Member Price: $80.00
$180.00Behind every spectacular training session is a lot of preparation and meticulous attention to detail. The truly skilled trainer can make a program exciting. The learners will have fun while they are learning if the facilitator is able to involve their emotions as well as their minds. You will see the involvement, and you will feel the energy. To reach this stage as an adult educator isn’t always easy, but success isn’t just for the naturally gifted. It is possible for all of us who put effort into our personal growth and development. We want the enormous satisfaction that comes from working with others to help them reach their potential as human beings. This course will help you reach that goal. Member Price: $144.00
$225.00The identification of allergen sources, the risk associated with them and their removal, management and labelling will be discussed. Identification of risk management of allergens strategies and the development and implementation of an Allergen Control Plan will complete the session. Member Price: $180.00
$160.00Participants will learn the important role of food workers have in supporting their workplace food safety culture. By following food safety practices, food workers help their employer to protect the consumer, meet government regulations and address business needs. Member Price: $128.00