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  • Working Together

    $99.00
    This industry report looks at generational perspectives in Canada's Labour Force.
  • Coaching and Mentoring

    $110.00
    Coach, Mentor, Role Model, Supporter, Guide... do these words ring a bell? Being a coach involves being able to draw from several disciplines. Coaching is based on a partnership that involves giving both support and challenging opportunities to employees. Mentorship is a related skill that is often a part of coaching. It’s about being a guide, offering wisdom and advice when it is needed. Knowing how and when to coach (and when to use other tools, like mentoring) is an essential skill that can benefit both you and your organization.   Member price:  $88.00
  • Communiquer, engager et maintenir en poste

    $99.00
    Les éléments constitutifs de la communication entre les employés sur le lieu de travail sont présentés dans ce rapport sectoriel.   Il comprend deux analyses de rentabilisation pour vous aider et des conseils utiles pour : Communication avec les salariés, Les impliquer, et, A terme, les conserver.
  • Pakikipag-unawaan sa Pamamagitan ng Pananalita

    $399.00
    Paglalarawan Sa lugar ng trabaho, nakikipag-usap kami sa isa't isa sa maraming iba't ibang paraan, mula sa pagsusulat ng mga mensahe hanggang sa paggamit ng mga hand signal. Ang isa sa mga pinakakaraniwang paraan ng pakikipag-usap natin sa lugar ng trabaho ay sa pamamagitan ng pakikipag-usap sa iba. Napakahalaga ng mahusay na mga kasanayan sa komunikasyon sa lugar ng trabaho. Gumagamit ang pinakamahuhusay na tagapagbalita ng mga diskarte at diskarte upang maiparating ang kanilang mensahe. Sa kursong ito, matututunan mo na ang paggamit ng mga tip at tool ng matagumpay na komunikasyon sa lugar ng trabaho ay magiging sulit sa iyong oras at pagsisikap. *Maging miyembro para makatanggap ng 20% diskwento*
  • Developing Your Training Program

    $199.00
    Training is an essential element of development in any organization. Being knowledgeable and continuing to learn throughout your career can make you a very valuable asset. We also know that training and orientation (or ‘onboarding’) for newly hired employees is a key factor in retention.   In order for training to be valuable, the person that designs and plans the training must have an excellent understanding of what the training objectives are. In addition, if the trainer is able to research the strategic objectives of the company providing the training to their staff, what resources are available, and what elements of those plans can enhance the training experience, the entire experience is much more meaningful. At the same time, if a trainer is aware of any barriers that training could present (such as trainees being on call during a session, having to spread training over a long period of time, or trainees who are not accustomed to theory or classroom types of presentations), then the trainer can present a much stronger program that is tailored specifically to the participants’ needs.   This course is designed for a trainer who wants to develop training programs that are meaningful, practical, and will benefit both trainees and the organizations they work for.
  • TEMPLATE: Sample Conflict Resolution Policy & Procedures

    $3.00
    This resource outlines the roles and responsibilities required of both employees and management in the event of any workplace conflict. Ready to print, distribute and keep ready for the day you will need to use these policies and practices. This template is easy to customize, ready to tailor to suit your organization’s brand, and will complement your existing policies and procedures surrounding the resolution of workplace violence. Examples include: Policy Statement Procedures Three Step Processes Conflict regarding workplace practice and policies Documentation *From Module 1 of HR Toolkit, purchase full Module here.
  • 加拿大职场文化

    $199.00
    描述 加拿大是一个拥有许多不同文化的幅员辽阔的国家。了解是什么让加拿大成为一个如此多元化的国家,是在加拿大工作场所成为团队成员的一项关键技能。加拿大工作场所的各个方面可能与其他国家/地区的工作场所不同。 我们将仔细研究加拿大的基本事实、适当的工作场所礼仪(包括肢体语言、沟通技巧和常用礼仪)以及展示适应能力、职业道德和工作主动性的重要性等主题。 *成为会员可享受20%的折扣*
  • Business Ethics for the Office

    $125.00
    What exactly makes a decision ethical? The problem with ethics is that what may seem morally right (or ethical) to one person may seem appalling to another. This course will not provide you with an easy way to solve every ethical decision you will ever have to make. It will, however, help you define your ethical framework to make solving those ethical dilemmas easier. We’ll also look at some tools that you can use when you’re faced with an ethical decision. And, we’ll look at some techniques you can use so you don’t get stuck in an ethical quandary. Best of all, we’ll look at a lot of case studies so that you can practice making decisions in a safe environment.   Member Price: $100.00
  • Standard Operating Procedures (SOP) Master Class

    $199.00
    This course covers the main steps of Standard Operating Procedure (SOP) development, ensuring its effectiveness, basic SOP review and maintenance requirements. Learning material includes definition and examples of effective SOPs in food production environments, communication and team responsibilities, testing a prototype system and requirements for updating your facility’s SOP.