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Active Listening
$199.00Communication skills are at the heart of everything we do each day, whether at home, at work, or at play. Active listening encompasses the best of communication, including listening to what others are saying, processing the information, and responding to it in order to clarify and elicit more information. This course will help participants develop and practice their active listening skills. -
TEMPLATE: Sample Confidentiality Agreement
$3.00Often positions require giving employees access to sensitive company information, policies and processes. This one-page template covers all the key elements a standard confidentiality agreement requires to enforce non-disclosure of confidential company information. Sections Include: Definition of Confidential Information Prohibited Uses Permitted Uses *From Module 3 of HR Toolkit, purchase full Module here. -
Trousse à outils pour les ressources humaines – MODULE 3 : Dotation
$199.00Dans le climat concurrentiel d’aujourd’hui, les processus auxquels une organisation a recours pour trouver, sélectionner, sélectionner et intégrer de nouveaux employés sont essentiels à son succès. L’équipe de direction d’une organisation, ses gestionnaires d’embauche et son équipe de soutien des ressources humaines doivent travailler de manière coordonnée pour maintenir une image positive lors de toutes les étapes du processus d’embauche. -
Occupational Health & Safety – Module Eight FPHRC ORIGINAL (Draft)
$25.00This module provides you with the tools and resources to satisfy Occupational Health and Safety laws enforced by municipal, provincial, federal and international bodies of government. These tools and resources allow you and your management teams to more easily prevent and control safety. You will find all the reference sheets, equations and lists you will need conveniently located in one place. Easy to reference in case of emergency. * Part of the FPHRC's Industry Leading Toolkit available in full here -
Trousse à outils pour les ressources humaines – MODULE 1 : Établissement de la fonction de ressources humaines
$199.00Ce module comprend un aperçu de la fonction de gestion des ressources humaines et de la façon dont les systèmes, les méthodes, les processus et les procédures des ressources humaines (ressources humaines) sont généralement organisés et mis en œuvre par les propriétaires, les gestionnaires, les superviseurs et les entrepreneurs. Votre propre stratégie de ressources humaines ainsi que vos processus et procédures en matière de ressources humaines dépendront de la taille et du format de votre effectif, ainsi que des objectifs de votre organisation. -
Business Etiquette – Gaining That Extra Edge
$125.00If you’ve ever had an awkward moment where: You aren’t sure which fork to use, You don’t know which side plate is yours, You’ve ever had to make small talk with a Very Important Person and been lost for words… Then you know just how agonizing such moments can be. Even worse (and what can be even more damaging to your career) are the social gaffes you aren’t even aware you make. This course will help you handle most of those socially difficult moments. You’ll have an extra edge in areas you may not have given a lot of thought to before. -
Human Resources (HR) Toolkit – MODULE 5: Training and Development
$199.00Employee Training and Development is used by organizations to develop the knowledge, skills and abilities of employees in its workforce. It's an investment in the people who are a fundamental part of the business and who make an impact on the quality, costs and value of products and services being offered to customers. Sound Training and Development Programs are designed with the goal of making a "return on investment" (ROI) towards attaining the organization's goals or performance objectives. -
Positive Attitudes in the Workplace
$299.00Attitude is everything! You may be the most skilled or competent person at work, but if you do not accompany your ability to do your job well with a positive attitude, your success will be limited. Your attitude is not only about “how you do your job” and how you choose to behave in all circumstances. It is how you convey yourself to others. Most employees with positive attitudes display several favourable behaviours in the work environment. They are resilient, resourceful, flexible, and open-minded. They radiate inviting energy that positively affects everyone and everything around them. If you can display to your employer, customers and colleagues a sense of positivity, you will quickly become someone they will want to deal with more. The purpose of this course is to equip you with knowledge, tools and practical strategies that will help you develop and maintain a positive attitude so that you can elevate both your professional and personal success. -
Communicate, Engage, Retain!
$99.00The building blocks for employee communications in the workplace are featured in this industry report. It includes two business cases to help and supportive tips for: Communication with employees, Engaging them, and, Ultimately, retaining them. *Become a member to receive 20% off
