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Overview of Food Safety Management Systems and Certification Schemes
$299.00This course discusses the importance of following food safety procedures and practices when working in Canadian food companies, as these are part of food safety culture. It outlines the role of governments and food companies in protecting the food supply and identifies how consumers can be negatively affected by improper practices. It covers the important role food workers have in following procedures and telling supervisors and coworkers of food safety problems. *Become a member to receive 20% off -
Building your Self Esteem and Assertiveness Skills
$120.00A healthy self-esteem is essential for growth and achieving success. Of all the judgments you make in life, none is as important as the one you make about yourself. Without some measure of self-worth, life can be painful and unrelenting. In this course, you will discover some techniques that can dramatically change how you feel about yourself, and how you approach the world to get the things that you want. -
Effective Problem-Solving
$299.00Everyone experiences problems from time to time. Some of our problems are big and complicated, while others may be more easily solved. Oftentimes solving problems involves dealing with emotions either within ourselves or others. This is one of the main reasons why companies want employees who can effectively identify and solve problems. Effective problem solvers help their organizations operate more efficiently, be more innovative and deliver exceptional customer service, leading to improved job satisfaction and career development for the employee and higher performance for the organization. Regardless of their level of complexity, problems are part of life and work. Therefore, problem-solving can be considered a life skill. *Become a member to receive 20% off -
口头沟通
$399.00描述 在工作场所，我们以许多不同的方式相互交流，从写信息到使用手势。我们在工作场所交流的最常见方式之一是与他人交谈。良好的职场沟通技巧非常重要。最好的沟通者使用策略和技巧来传达他们的信息。在本课程中，您将了解到使用成功工作场所沟通的技巧和工具将非常值得您花费时间和精力！ *成为会员可享受20%的折扣* -
TEMPLATE: Accommodation and Anti-Harassment Policies
$5.00Diversity and Workplace Violence are extremely important policies to enforce and distribute to your employees. They address the rights and responsibilities of both employers and their employees in regard to working in safe, inclusive environments. Policies Include: Accommodation Policy Checklist Acknowledgement of Diversity Policy Objectives Statement of Applicability Roles and Responsibilities of employer and staff Communication Training Monitoring Anti-Harassment Policy Checklist Descriptions of Harassment and Harassing Behaviour Employee Rights Employer’s Responsibilities Deal with allegations seriously and quickly Investigate all complaints considering: Reasonable timeframes for action Persons Responsible for Making Decision Protect against victimization or retaliation Enforce a zero-tolerance approach Communicating Training Mentoring *From Module 9 of HR Toolkit, purchase full Module here. -
Building Team Resilience
$399.00The purpose of this Building Team Resilience course is to provide team leaders with leadership and workplace practices that build the resilience of members of their work teams in order to positively contribute to workplace productivity and engagement, create a work environment where employees feel connected, supported, and safe, and reduce employee stress levels. Participants will also learn tips for becoming a more resilient leader. *Become a member to receive 20% off -
Distribution & Warehouse Food Safety
$399.00In this course, you will explore the best practices and essential food safety tips for food manufacturers, distribution centers, and logistics companies. You will learn how to keep food safe from start to finish, highlight the importance of following procedures, take proactive steps to protect the food supply, and ensure products can be easily traced if there is ever a recall. Get ready to become a food safety champion in your warehouse! -
TEMPLATE: Complaint Management Evaluation Grid
$3.00How effective is your complaint management system? This tool will help you assess your organization’s effectiveness in addressing staff complaints and determine if you need to revise your approach. A useful resource when responding to any questions or concerns about your organization’s process and efficacy. Questions Include: Do you treat all complaints without pre-judgment and avoid confrontation? Do you analyze all relevant facts gathered from employees and witnesses before your decision? Do you immediately correct mistakes? Do you explain the reasoning behind decisions taken? Do you aim for solutions that are mutually acceptable? *From Module 1 of HR Toolkit, purchase full Module here. -
Human Resources (HR) Toolkit – MODULE 10: Employment Termination
$199.00Involuntary termination is when an employer fires or terminates an employee due to poor performance, just cause, for economic reasons, or for any other reason for which they feel the employee’s services are no longer required. While dismissing an employee is never pleasant, it needn’t be stressful. You can conduct a termination in a professional manner and minimize the risk of legal action simply by being prepared and following best practices.
