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Introduction to Emotional Intelligence
$299.00Emotional Intelligence skills, also known as skills for success, contribute to 80% of your career and personal success. An employee with high Emotional Intelligence is aware of their emotions and can manage feelings, impulses and communicate effectively with others. They solve problems and build rapport in tense situations. These employees also have empathy, work well with others to build productive relationships in the workplace, remain optimistic in the face of adversity, bounce up quickly from setbacks and strive to perform. *Become a member to receive 20% off -
Transferable Skills
$199.00This course is about the skills we use in our daily lives, the skills we take with us in new situations, and the skills we use on the job. We will explore their relationships with each other and how we can apply these skills to finding careers in Food Processing. -
Les relations interpersonnelles pour la réussite en milieu de travail
$399.00Les compétences interpersonnelles sont l'un des piliers de l'intelligence émotionnelle et sont très recherchées par les employeurs. Si votre expertise et vos compétences techniques sont essentielles à votre réussite, vos compétences sociales pourraient bien être votre plus précieuse compétence. -
TEMPLATE: Disciplinary Measures Package
$8.00Disciplining an employee is a process to be taken with care. All relevant company policies and procedures as well as provincial and federal laws surrounding employee rights must be observed to the letter. This four-page package has everything you need to conduct a safe and equitable termination of employment. From infraction tracking to disciplinary measures used this package prepares you for both the disciplinary meetings themselves and the professional follow-ups often required. Package Includes: Recommended Disciplinary Measures Infractions Verbal & Written Warnings Suspensions Dismissal Disciplinary Meeting Preparation Checklist Meeting Preparation Conducting the Meeting Next Steps Disciplinary Letter Templates *From Module 6 of HR Toolkit, purchase full Module here. -
TEMPLATE: Application Form
$3.00Most employment applications request standard details such as an applicant’s basic personal information. Start with the template below; consider your needs as an employer and the actual job requirements. Customize your application form to be truly effective. Replace all text in italics with your own information as required. Sections Include: Personal Information Training & Education Work History *From Module 3 of HR Toolkit, purchase full Module here. -
Body Language: Reading Body Language as a Sales Tool
$125.00Body language can make or break our efforts to establish long, trusting relationships. Our body language can help to reinforce and add credibility to what we say, or it can contradict our words. Understanding what signals you are sending, as well as being able to read the signals that your clients send, is an essential skill in sales and throughout our lives. What is your body language saying about you? Find out in this course! Member Price: $100.00 -
TEMPLATE: Performance Evaluation Form
$5.00This eight-page resource covers the creation and use of performance management evaluations, including how often they are completed, monitoring, feedback and evaluation processes. Supervisor and employee meet informally during the performance cycle to review the employee’s progress. Formal reviews may also be conducted, particularly if either the supervisor or employee changes jobs or a key milestone is reached. Completed Performance Management Forms are expected to be added to the employee’s Human Resource file. Performance Evaluation Includes: Performance Evaluation Forms Confidentiality Creation & Implementation Evaluation Stages Performance Planning & Review Objectives Key Indicators Target Completion Dates Results Learning & Development Skills To Develop Action Plan Completion Dates Results Competency Review Knowledge of Job Productivity Quality of Work Reliability Communication Analytical Ability Initiative *From Module 6 of HR Toolkit, purchase full Module here. -
Occupational Health & Safety – Module Eight FPHRC ORIGINAL (Draft)
$25.00This module provides you with the tools and resources to satisfy Occupational Health and Safety laws enforced by municipal, provincial, federal and international bodies of government. These tools and resources allow you and your management teams to more easily prevent and control safety. You will find all the reference sheets, equations and lists you will need conveniently located in one place. Easy to reference in case of emergency. * Part of the FPHRC's Industry Leading Toolkit available in full here -
Human Resources (HR) Toolkit – MODULE 1: Establishing HR Function
$199.00This module includes an overview of the Human Resources Management function and how Human Resources (HR) systems, methods, processes and procedures are typically organized and implemented by owners, manager, supervisors, and contractors. Your own HR strategy, as well as your HR processes and procedures will depend on the size and format of your workforce, as well as the goals of your organization.
