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Interview Skills for the Food & Beverage Processing Industry
$99.00Interview Skills for the Food and Beverage Industry addresses the many Interview skills and practices required for finding employment in the Canadian work environment. This course provides strategies, tips, and guidelines for understanding the Canadian hiring process, developing effective cover letters and resumes, being successful in job search activities, knowing what to wear to interviews, and what to expect and do before, during, and after a job interview. *Become a member to receive 20% off -
Creative Thinking and Innovation
$250.00Creative thinking and innovation are vital components in both our personal and professional lives. However, many people feel as though they are lacking in creativity. What most of us do not recognize is that we are creative on a daily basis, whether it’s picking out what clothes to wear in the morning or stretching a tight budget at work. While these tasks may not normally be associated with creativity, there is a great deal of creativity involved to get those jobs done. While some people seem to be simply bursting with creativity, others find it a struggle to think outside the square. If you fall into the latter category, it is important to understand that boosting your creative and innovative abilities takes practice. Recognizing and honing your own creative potential is a process. That’s what this course is all about. -
Les relations interpersonnelles pour la réussite en milieu de travail
$399.00Les compétences interpersonnelles sont l'un des piliers de l'intelligence émotionnelle et sont très recherchées par les employeurs. Si votre expertise et vos compétences techniques sont essentielles à votre réussite, vos compétences sociales pourraient bien être votre plus précieuse compétence. -
Bullying in the Workplace
$99.00Bullying is called the silent epidemic. Although half of workers have experienced or witnessed bullying, policies and laws dealing with it are far less prevalent. This is, in part, because bullying can be hard to identify and address. People wonder, what does bullying look like? How can we discourage it in our workplace? What can I do to protect my staff and co-workers? All of these questions (and more!) will be answered in this course. -
Introduction to Emotional Intelligence
$299.00Emotional Intelligence skills, also known as skills for success, contribute to 80% of your career and personal success. An employee with high Emotional Intelligence is aware of their emotions and can manage feelings, impulses and communicate effectively with others. They solve problems and build rapport in tense situations. These employees also have empathy, work well with others to build productive relationships in the workplace, remain optimistic in the face of adversity, bounce up quickly from setbacks and strive to perform. *Become a member to receive 20% off -
Créativité et innovation
$250.00La pensée créative et l'innovation sont des éléments essentiels de notre vie personnelle et professionnelle. Pourtant, nombreux sont ceux qui ont le sentiment de manquer de créativité. Ce que la plupart d'entre nous ignorons, c'est que nous sommes créatifs au quotidien, qu'il s'agisse de choisir nos vêtements le matin ou de gérer un budget serré au travail. Si ces tâches ne sont généralement pas associées à la créativité, leur accomplissement requiert une grande dose de créativité. Si certaines personnes semblent déborder de créativité, d'autres peinent à sortir des sentiers battus. Si vous faites partie de ces derniers, il est important de comprendre que développer vos capacités créatives et innovantes demande de la pratique. Reconnaître et perfectionner son propre potentiel créatif est un processus. C'est précisément l'objectif de ce cours. -
Building Personal Resilience
$399.00The purpose of this Building Personal Resilience course is to provide employees with information, guidance, and tips on how to build their personal resilience in order to better manage stress, more effectively deal with challenging and adverse situations, and learn and apply strategies that improve their current and future life. *Become a member to receive 20% off -
Communicate, Engage, Retain!
$99.00The building blocks for employee communications in the workplace are featured in this industry report. It includes two business cases to help and supportive tips for: Communication with employees, Engaging them, and, Ultimately, retaining them. *Become a member to receive 20% off -
Interpersonal Relationships for Workplace Success
$399.00Interpersonal skills are one of the building blocks of emotional intelligence and are highly in demand by employers. While your expertise and technical ability are essential components of your success, your social skills might actually be your most precious social skill set of all. -
Race & Culture in the DEI Workplace
$399.00This is the second course of the FPSC DEI (Diversity Equity Inclusion) course series. Whether you are working to lead a multicultural and/or multilingual workforce or exploring your own attitudes and unconscious biases around racial diversity and inclusion as a manager or supervisor, this course will assist you in learning more about yourself and the possible racial and cultural perspectives within your organization. *Become a member to receive 20% off -
Positive Attitudes in the Workplace
$299.00Attitude is everything! You may be the most skilled or competent person at work, but if you do not accompany your ability to do your job well with a positive attitude, your success will be limited. Your attitude is not only about “how you do your job” and how you choose to behave in all circumstances. It is how you convey yourself to others. Most employees with positive attitudes display several favourable behaviours in the work environment. They are resilient, resourceful, flexible, and open-minded. They radiate inviting energy that positively affects everyone and everything around them. If you can display to your employer, customers and colleagues a sense of positivity, you will quickly become someone they will want to deal with more. The purpose of this course is to equip you with knowledge, tools and practical strategies that will help you develop and maintain a positive attitude so that you can elevate both your professional and personal success. -
Empathy at Work
$299.00One of the most important reasons to become more empathetic is that empathy, as an emotional intelligence skill, is the key to unlock better and healthier relationships with others. Historically, our survival has depended on empathy because we are social beings who need others to grow and thrive. Employees with high levels of empathy can understand a situation from another person’s perspective and react with care and compassion. This means that employees are able to build true, empathetic connections with one another, which enhances relationships, collaboration, inclusion and diversity in the workplace. When empathy is valued and practiced in the workplace, it benefits everyone. Employees improve their well-being, confidence, and job satisfaction, which makes them happier. Happy employees go above and beyond to serve customers, which translates into higher performing business and prosperity for their communities. *Become a member to receive 20% off -
The Spark Within
$399.00This industry report looks at generational perspectives in Canada's Labour Force. *Become a member to receive 20% off -
The Disability-Friendly & Neurodiverse Workplace
$399.00This is the fifth course of the FPSC DEI (Diversity Equity Inclusion) course series. Virtually all organizations have employees who live with visible and invisible disabilities, as well as individuals with neurodiverse exceptionalities. Part of the discussion in the course will be considering how thoughtful awareness and meaningful support by managers (often posing very limited fiscal investment) can transform employees with intellectual, physical, sensory, and/or mental disabilities into high-functioning and highly committed team members in an organization. *Become a member to receive 20% off -
Multicultural and Multilingual Leadership
$399.00This is the fourth course of the FPSC DEI (Diversity Equity Inclusion) course series. Managers working with multilingual and multicultural teams face unique challenges but are also presented with exciting opportunities to elevate diverse knowledgebases and cultural identities to produce high-functioning teams. *Become a member to receive 20% off
