Introduction to Emotional Intelligence
Emotional Intelligence skills, also known as skills for success, contribute to 80% of your career and personal success. An employee with high Emotional Intelligence is aware of their emotions and can manage feelings, impulses and communicate effectively with others. They solve problems and build rapport in tense situations. These employees also have empathy, work well with others to build productive relationships in the workplace, remain optimistic in the face of adversity, bounce up quickly from setbacks and strive to perform.
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Did you know that people with high emotional intelligence tend to earn more and are happier at work and their daily lives? This course provides an introduction to the concepts, skills and tools needed to develop emotional intelligence and apply them to improve your performance at work and beyond.
Those emotional intelligence skills improve and drive your soft skills and contribute to 80% success in your career. An employee with high emotional intelligence is aware of their emotions and can manage feelings, impulses and communicate effectively with others. They solve problems and build rapport in tense situations. These employees also have empathy, work well with others to build productive relationships in the workplace, remain optimistic in the face of adversity, bounce up quickly from setbacks and strive to perform.
Upon completion of this course, you will:
- Understand the relationship between soft skills and Emotional Intelligence
- Understand the Emotional Intelligence Elements and skills
- Know your emotions
- Manage your emotions
- Recognize other’s emotions
- Manage relationships effectively
- Motivate self and optimize your skills
- Reflect into how EI competences improve your performance at work
Course Outline & Major Topics
- Module 1: Understanding Emotional Intelligence
- Module 2: Know my Emotions or Self-Awareness
- Module 3: Handling my Emotions or Self-Regulation
- Module 4: Recognize others’ Emotions or Social Awareness
- Module 5: Managing Relationships
- Module 6: Motivate Myself
*Receive a nationally recognized certificate for participation in this course
Who Should Take This Course?
- Production Personnel
- Business Leaders
- Remote Workers
- Human Resources
- Supervisory and Management
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