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Customer Service Training – Critical Elements of Customer Service
$399.00The need to lead, model, and promote the organizational values within a customer service environment is essential for business success. This course will provide you with opportunities to explore your responsibilities within your role as a leader (supervisor or manager) in a customer service environment. Member price: $132.00 -
Buenas prácticas de fabricación (BPF)
$399.00Descripción Este curso tratará sobre cómo los trabajadores del sector alimentario deben actuar, vestirse y ser conscientes de los peligros para la seguridad alimentaria y cómo pueden prevenirlos. Este curso le proporcionará los conocimientos y habilidades para comprender cómo las BPM apoyan la fabricación segura de alimentos y su papel en el apoyo de las BPM. Podrá identificar los peligros para la seguridad alimentaria y comprender cómo el comportamiento de los trabajadores del sector alimentario puede tener un impacto positivo o negativo en la seguridad alimentaria. Este curso le proporcionará los conocimientos y habilidades necesarios para comprender cómo las BPM respaldan la fabricación segura de alimentos y cómo aplicarlas. *Hazte socio y disfruta de un 20% de descuento* -
Knowing & Handling My Emotions
$399.00Knowing and handling our emotions effectively are the key to self-mastery. One way to define self-mastery is being aware of your own emotions and being able to handle them in positively. You can also think of self-mastery as being similar to self-control. When you do something that you think is the right choice, even if it is hard, you’re showing self-mastery. By completing this training, you will be equipped with the knowledge, skills, and tools that will help you better understand your own emotions and how to handle them, which results in greater self-mastery. By applying these self-mastery skills, you will experience improved satisfaction with your job, career and life, and your contributions in the workplace will become more positively impactful and professional. *Become a member to receive 20% off -
新冠肺炎疫情与食品加工
$199.00描述 本课程将帮助您在 Covid-19 全球爆发期间作为临时外国工人融入加拿大。我们将仔细研究 Covid-19 对我们日常工作和家庭生活的影响,我们还将为您提供有关保持安全的有用提示,并找出保护您自己和您的同事免于生病的方法。完成本课程后,您将成为专家。 *成为会员可享受20%的折扣* -
Food Safety Culture for Supervisors and Managers
$199.00This course discusses food safety culture in the workplace and the critical role effective communication, leadership and commitment have on protecting the food supply. Key concepts include identifying the elements of food safety culture, ways and tools to measure food safety. The importance of supervisor and manager active participation and commitment to food safety in creating a workplace environment that encourages desired food safety behavior. Participants will be able to demonstrate their ability to apply, analyze and evaluate facts, principles and concepts as well as show knowledge and comprehension of the material. -
HACCP Essentials
$250.00This course provides background information on the Hazard Analysis Critical Control Point (HACCP) technique, describes the pre-requisite programs that provide the foundation for the HACCP system and explains the purpose and scope of HACCP training within the food processing industry. As part of this, the course reviews the causes of food contamination with emphasis on the prevention of biological contamination and identifies and explains the seven HACCP principles. Part 1 of a 13-hour HACCP pairing. See Part 2: Applying HACCP *Become a member to receive 20% off










