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Customer Service Training – Critical Elements of Customer Service
$399.00The need to lead, model, and promote the organizational values within a customer service environment is essential for business success. This course will provide you with opportunities to explore your responsibilities within your role as a leader (supervisor or manager) in a customer service environment. Member price: $132.00 -
Trousse à outils pour les ressources humaines – MODULE 1 : Établissement de la fonction de ressources humaines
$199.00Ce module comprend un aperçu de la fonction de gestion des ressources humaines et de la façon dont les systèmes, les méthodes, les processus et les procédures des ressources humaines (ressources humaines) sont généralement organisés et mis en œuvre par les propriétaires, les gestionnaires, les superviseurs et les entrepreneurs. Votre propre stratégie de ressources humaines ainsi que vos processus et procédures en matière de ressources humaines dépendront de la taille et du format de votre effectif, ainsi que des objectifs de votre organisation. -
Introduction to Quality Assurance and Quality Control
$299.00This course covers the roles and responsibilities of Quality Assurance and Quality Control in developing a Quality System. Participants will go through the background of the roles as well as what is important to understand when implementing Quality Systems. This course is applicable to all personnel in a food processing plant with roles in determining quality: owners, supervisors, quality manager, quality technician, production personnel, sanitation team, plant manager, food safety team, etc. *Become a member to receive 20% off -
Quality and Safety Fundamentals in Cannabis
$300.00This course provides an overview of key safety standards and quality assurance requirements essential to cannabis production. Potential pathogens and contaminants are also identified along with recommendation on how to prevent such issues. Learning will be made easy with our engaging activities, quizzes, and games. Your knowledge will be tested in the final exam, in which you will receive an official certificate. *Become a member to receive 20% off -
I AM FOOD: Introduction to the Food and Beverage Manufacturing Industry
$199.00This course serves as both an introduction and onboarding tool for anyone wanting to learn more about Canada's Food and Beverage Manufacturing Industry. Whether you are deciding if this field is right for you or you've recently started a new position, this course was designed for you. You will have a chance to explore the importance of the industry and the critical role it plays in the lives of Canadians. Jam-packed with critical information for your career advancement, you will explore the dimensions of the Canadian labour market, national occupational standards, and key educational & training opportunities. *Become a member to receive 20% off -
Food Spoilage and Food Safety
$499.00This course describes the components of food safety, how food spoilage occurs, and how to prevent it. The course is designed to help new food workers understand their role and responsibilities in prevention and management of food spoilage and food safety. This knowledge is key to a successful career in the food industry. Knowing what causes food spoilage, when food is bad, how to prevent economic loss due to food spoilage and learning about employee’s role in keeping food safe is the most important skill to have when working with food. *Become a member to receive 20% off -
Teknolohiyang Digital
$399.00Saklaw ng kursong ito kung paano kinasasangkutan ng digital na teknolohiya ang paggamit ng mga digital na tool at software; paglalapat ng mga hakbang sa seguridad upang protektahan ang hardware, software at personal na data; at pag-unawa gamit ang digital na impormasyon. *Maging miyembro para makatanggap ng 20% diskwento* -
Communications for Small Business Owners
$260.00Communication between individuals is a two-way street, but communication between a small business and its customers is a multi-lane highway. Navigate this highway successfully and you increase customer numbers and profits. Set out on this highway unaware, ill-prepared, or unconvinced of its importance, and you will lose ground to your competitors. This course will introduce and reinforce the essential components of written communication that will connect you with existing and potential customers. If you are new to the communications highway, this course will provide the foundation for future development. If your company has some communications expertise, this course will help you strengthen and polish your essential components. Member price: $208.00
