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Conflict Resolution – Getting Along In The Workplace
$250.00Many people see conflict as a negative experience. In fact, conflict is a necessary part of our personal growth and development. Think of when you were trying to choose your major in college, for example, or trying to decide between two jobs. However, conflict becomes an issue when the people involved cannot work through it. They become engaged in a battle that does not result in growth. When this type of conflict arises, negative energy can result, causing hurt feelings and damaged relationships. This course will give you the tools that will help you resolve conflict successfully and produce a win-win outcome. Member price: $200.00 -
Food Safety Culture for Supervisors and Managers
$199.00This course discusses food safety culture in the workplace and the critical role effective communication, leadership and commitment have on protecting the food supply. Key concepts include identifying the elements of food safety culture, ways and tools to measure food safety. The importance of supervisor and manager active participation and commitment to food safety in creating a workplace environment that encourages desired food safety behavior. Participants will be able to demonstrate their ability to apply, analyze and evaluate facts, principles and concepts as well as show knowledge and comprehension of the material. -
Quality and Safety Fundamentals in Cannabis
$300.00This course provides an overview of key safety standards and quality assurance requirements essential to cannabis production. Potential pathogens and contaminants are also identified along with recommendation on how to prevent such issues. Learning will be made easy with our engaging activities, quizzes, and games. Your knowledge will be tested in the final exam, in which you will receive an official certificate. *Become a member to receive 20% off -
Empathy at Work
$299.00One of the most important reasons to become more empathetic is that empathy, as an emotional intelligence skill, is the key to unlock better and healthier relationships with others. Historically, our survival has depended on empathy because we are social beings who need others to grow and thrive. Employees with high levels of empathy can understand a situation from another person’s perspective and react with care and compassion. This means that employees are able to build true, empathetic connections with one another, which enhances relationships, collaboration, inclusion and diversity in the workplace. When empathy is valued and practiced in the workplace, it benefits everyone. Employees improve their well-being, confidence, and job satisfaction, which makes them happier. Happy employees go above and beyond to serve customers, which translates into higher performing business and prosperity for their communities. *Become a member to receive 20% off -
Communicate, Engage, Retain!
$99.00The building blocks for employee communications in the workplace are featured in this industry report. It includes two business cases to help and supportive tips for: Communication with employees, Engaging them, and, Ultimately, retaining them. *Become a member to receive 20% off -
Standard Operating Procedures (SOP) Master Class
$199.00This course covers the main steps of Standard Operating Procedure (SOP) development, ensuring its effectiveness, basic SOP review and maintenance requirements. Learning material includes definition and examples of effective SOPs in food production environments, communication and team responsibilities, testing a prototype system and requirements for updating your facility’s SOP. -
Customer Service Training – Critical Elements of Customer Service
$399.00The need to lead, model, and promote the organizational values within a customer service environment is essential for business success. This course will provide you with opportunities to explore your responsibilities within your role as a leader (supervisor or manager) in a customer service environment. Member price: $132.00 -
Salubrité alimentaire dans la distribution et les entrepôts
$399.00Dans ce cours, vous explorerez les meilleures pratiques et les conseils essentiels en matière de salubrité alimentaire pour les fabricants de produits alimentaires, les centres de distribution et les entreprises de logistique. Vous apprendrez comment assurer la salubrité des aliments du début à la fin, souligner l’importance du respect des procédures, prendre des mesures proactives pour protéger l’approvisionnement alimentaire et assurer la traçabilité des produits en cas de rappel. Préparez-vous à devenir un champion de la salubrité alimentaire dans votre entrepôt! -
Устное общение
$399.00Описание На рабочем месте мы общаемся друг с другом самыми разными способами, от написания сообщений до использования жестовых сигналов. Один из наиболее распространенных способов общения на рабочем месте - это общение с другими людьми. Хорошие коммуникативные навыки на рабочем месте очень важны. Лучшие коммуникаторы используют стратегии и методы, чтобы донести свое послание до людей. Во время этого курса вы узнаете, что использование советов и инструментов успешного общения на рабочем месте будет стоить вашего времени и усилий. *Станьте участником, чтобы получить скидку 20%*
