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  • Trousse à outils pour les ressources humaines – MODULE 10 : Cessation d’emploi

    $199.00
    Une cessation d’emploi involontaire se produit lorsqu’un employeur congédie ou licencie un employé en raison d’un mauvais rendement, d’un motif valable, pour des raisons économiques ou pour toute autre raison pour laquelle il estime que les services de l’employé ne sont plus nécessaires. Bien que le congédiement d’un employé ne soit jamais agréable, il n’est pas nécessaire qu’il soit stressant. Vous pouvez congédier un employé de manière professionnelle et minimiser le risque d’action en justice simplement en étant prêt et en suivant les meilleures pratiques.  
  • Cultures du milieu de travail canadien

    $199.00
    Description Le Canada est un pays ouvert à tous qui accueille des travailleurs du monde entier, maisle processus d’intégration dans un nouvel environnement peut être difficile. Le but de ce cours est de vous familiariser avec les faits de base sur le Canada et les comportements bienvenus sur le lieu de travail au Canada. En tant que travailleur de l’industrie de transformation des aliments, vous devez toujours prêter une attention particulière aux exigences précises de votre établissement. Si quelque chose n’est pas clair, assurez-vous de demander à votre superviseur. *Devenez membre pour recevoir 20% de reduction
  • Building Better Teams

    $100.00
    Teams are an important building block of successful organizations. Whether the focus is on service, quality, cost, value, speed, efficiency, performance, or other similar goals, teams are the basic unit that supports most organizations. With teams at the core of corporate strategy, your success as an organization can often depend on how well you and other team members operate together. How are your problem-solving skills? Is the team enthusiastic and motivated to do its best? Do you work well together? This course can help you get there! *Become a member to receive 20% off
  • Conflict Resolution – Getting Along In The Workplace

    $250.00
    Many people see conflict as a negative experience. In fact, conflict is a necessary part of our personal growth and development. Think of when you were trying to choose your major in college, for example, or trying to decide between two jobs. However, conflict becomes an issue when the people involved cannot work through it. They become engaged in a battle that does not result in growth. When this type of conflict arises, negative energy can result, causing hurt feelings and damaged relationships. This course will give you the tools that will help you resolve conflict successfully and produce a win-win outcome.   Member price:  $200.00
  • Customer Service Training – Critical Elements of Customer Service

    $399.00
    The need to lead, model, and promote the organizational values within a customer service environment is essential for business success. This course will provide you with opportunities to explore your responsibilities within your role as a leader (supervisor or manager) in a customer service environment.   Member price:  $132.00
  • Industrial Workplace Safety

    $399.00
    Worker safety is of premier importance. Food processing is often on an industrial scale with automated equipment and many potential hazards. Being aware and trained to deal with these potential hazards and workplace situations is critical for employee safety. This course will provide workers in the food processing industry with knowledge of the safety requirements necessary to ensure a healthy and safe work environment. *Become a member to receive 20% off
  • Good Manufacturing Practices (GMPs)

    $399.00
    This course will discuss how food workers need to act, dress and be aware of food safety hazards and how they can prevent them.  This course will provide you with the knowledge and skills to understand how GMPs support safe food manufacturing and your role in supporting GMPs.  You will be able to identify food safety hazards and understand how food workers behavior and can have either a positive or a negative impact on food safety. This course will provide you with the knowledge and skills to understand how GMPs support the safe manufacturing of food and how to implement GMPs. *Become a member to receive 20% off
  • The Practical Trainer

    $240.00
    Part of knowing where you are going is defining what you are doing. Training can mean different things to different people: a trainee has needs, your supervisor has expectations, and as trainers, you have objectives. The assumption that anyone who can do a job can teach another person how to do it has led to countless errors in the instruction process. Many of us have been either a victim of or a witness to this misguided belief. Trainees are most engaged by a trainer who: Has some experience to share Has something of value to offer Can provide some real examples and give them some tips Lets participants talk and share their experiences with others Throughout this course, we take a closer look at how to approach teaching individuals with an affinity for any learning style. Whether a seasoned trainer or looking to get started this course is an excellent resource to complement your existing skillset or develop your own style for more effective training.
  • Interpersonal Relationships for Workplace Success

    $399.00
    Interpersonal skills are one of the building blocks of emotional intelligence and are highly in demand by employers. While your expertise and technical ability are essential components of your success, your social skills might actually be your most precious social skill set of all.