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Communication Strategies
$125.00
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Business Ethics for the Office
$125.00What exactly makes a decision ethical? The problem with ethics is that what may seem morally right (or ethical) to one person may seem appalling to another. This course will not provide you with an easy way to solve every ethical decision you will ever have to make. It will, however, help you define your ethical framework to make solving those ethical dilemmas easier. We’ll also look at some tools that you can use when you’re faced with an ethical decision. And, we’ll look at some techniques you can use so you don’t get stuck in an ethical quandary. Best of all, we’ll look at a lot of case studies so that you can practice making decisions in a safe environment. Member Price: $100.00 -
Workplace Essentials: Job Task Planning
$132.00This course provides guidelines for managing time, managing stress, delegating job tasks, supervising operations, remembering information, gathering information through interviews, gathering information by phone, gathering information from text sources, and gathering information from electronic sources. Member Price: $105.60 -
Workplace Essentials: Oral Communications
$132.00This course provides guidelines for oral and general communication, active listening, providing feedback, fostering teamwork, and promoting a positive work environment. Member Price: $105.60 -
Workplace Essentials: Thinking Skills
$132.00This course provides guidelines for making decisions, solving problems, thinking critically, resolving staff conflict, improving products and processes, providing quality control, and facilitating change. Member Price: $105.60 -
Active Listening
$100.00Communication skills are at the heart of everything we do each day, whether at home, at work, or at play. Active listening encompasses the best of communication, including listening to what others are saying, processing the information, and responding to it in order to clarify and elicit more information. This course will help participants develop and practice their active listening skills. Member Price: $80.00 -
Interview Skills for the Food & Beverage Processing Industry
$99.00Interview Skills for the Food and Beverage Industry addresses the many Interview skills and practices required for finding employment in the Canadian work environment. Member price: 79.20 -
Workplace Diversity
$118.00This course provides guidelines for defining and managing diversity, understanding Canada’s diverse labour market, managing five generations working together, legal requirements for the Canadian workplace related to diversity and inclusion. Member Price: $94.40 -
Bullying in the Workplace
$99.00Bullying is called the silent epidemic. Although half of workers have experienced or witnessed bullying, policies and laws dealing with it are far less prevalent. This is, in part, because bullying can be hard to identify and address. People wonder, what does bullying look like? How can we discourage it in our workplace? What can I do to protect my staff and co-workers? All of these questions (and more!) will be answered in this course. Member Price: $79.20 -
Building your Self Esteem and Assertiveness Skills
$120.00A healthy self-esteem is essential for growth and achieving success. Of all the judgments you make in life, none is as important as the one you make about yourself. Without some measure of self-worth, life can be painful and unrelenting. In this course, you will discover some techniques that can dramatically change how you feel about yourself, and how you approach the world to get the things that you want. Member Price: $96.00
