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Building your Self Esteem and Assertiveness Skills
$120.00A healthy self-esteem is essential for growth and achieving success. Of all the judgments you make in life, none is as important as the one you make about yourself. Without some measure of self-worth, life can be painful and unrelenting. In this course, you will discover some techniques that can dramatically change how you feel about yourself, and how you approach the world to get the things that you want. -
Customer Service Training – Critical Elements of Customer Service
$399.00The need to lead, model, and promote the organizational values within a customer service environment is essential for business success. This course will provide you with opportunities to explore your responsibilities within your role as a leader (supervisor or manager) in a customer service environment. Member price: $132.00 -
Effective Planning and Scheduling
$250.00As project managers and leads, we all know how difficult it can be to accurately determine the duration of a project, yet that is exactly what is expected of us on a regular basis. This course will not disclose the secret of creating an accurate schedule, because there isn’t one. However, it will provide the factors and fundamental elements that you should consider and address when creating any type of schedule. Member price: $200.00 -
Race & Culture in the DEI Workplace
$399.00This is the second course of the FPSC DEI (Diversity Equity Inclusion) course series. Whether you are working to lead a multicultural and/or multilingual workforce or exploring your own attitudes and unconscious biases around racial diversity and inclusion as a manager or supervisor, this course will assist you in learning more about yourself and the possible racial and cultural perspectives within your organization. *Become a member to receive 20% off -
Knowing & Handling My Emotions
$399.00Knowing and handling our emotions effectively are the key to self-mastery. One way to define self-mastery is being aware of your own emotions and being able to handle them in positively. You can also think of self-mastery as being similar to self-control. When you do something that you think is the right choice, even if it is hard, you’re showing self-mastery. By completing this training, you will be equipped with the knowledge, skills, and tools that will help you better understand your own emotions and how to handle them, which results in greater self-mastery. By applying these self-mastery skills, you will experience improved satisfaction with your job, career and life, and your contributions in the workplace will become more positively impactful and professional. *Become a member to receive 20% off -
I AM FOOD: Introduction to the Food and Beverage Manufacturing Industry
$199.00This course serves as both an introduction and onboarding tool for anyone wanting to learn more about Canada's Food and Beverage Manufacturing Industry. Whether you are deciding if this field is right for you or you've recently started a new position, this course was designed for you. You will have a chance to explore the importance of the industry and the critical role it plays in the lives of Canadians. Jam-packed with critical information for your career advancement, you will explore the dimensions of the Canadian labour market, national occupational standards, and key educational & training opportunities. *Become a member to receive 20% off -
Oral Communication
$399.00In the workplace, we communicate with each other in many different ways, from writing messages to using hand signals. One of the most common ways that we communicate in the workplace is by speaking with others. Good workplace communication skills are very important. The best communicators use strategies and techniques to get their message across. During this course, you will learn that using the tips and tools of successful workplace communication will be well worth your time and effort! -
Business Etiquette – Gaining That Extra Edge
$125.00If you’ve ever had an awkward moment where: You aren’t sure which fork to use, You don’t know which side plate is yours, You’ve ever had to make small talk with a Very Important Person and been lost for words… Then you know just how agonizing such moments can be. Even worse (and what can be even more damaging to your career) are the social gaffes you aren’t even aware you make. This course will help you handle most of those socially difficult moments. You’ll have an extra edge in areas you may not have given a lot of thought to before. -
Adaptability in the Workplace
$299.00One of the most important reasons for investing time to develop your adaptability is the fact that the world we live in, along with the working world, is constantly changing. This is due to different technological, economic, social, political and environmental events. When change is constant and unpredictable, people who are adaptable are not only better able to survive but also thrive. *Become a member to receive 20% off
