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Customer Service Training – Critical Elements of Customer Service
$399.00The need to lead, model, and promote the organizational values within a customer service environment is essential for business success. This course will provide you with opportunities to explore your responsibilities within your role as a leader (supervisor or manager) in a customer service environment. Member price: $132.00 -
Communiquer, engager et maintenir en poste
$99.00Les éléments constitutifs de la communication entre les employés sur le lieu de travail sont présentés dans ce rapport sectoriel. Il comprend deux analyses de rentabilisation pour vous aider et des conseils utiles pour : Communication avec les salariés, Les impliquer, et, A terme, les conserver. -
Trousse à outils pour les ressources humaines – MODULE 3 : Dotation
$199.00Dans le climat concurrentiel d’aujourd’hui, les processus auxquels une organisation a recours pour trouver, sélectionner, sélectionner et intégrer de nouveaux employés sont essentiels à son succès. L’équipe de direction d’une organisation, ses gestionnaires d’embauche et son équipe de soutien des ressources humaines doivent travailler de manière coordonnée pour maintenir une image positive lors de toutes les étapes du processus d’embauche. -
新冠肺炎疫情与食品加工
$199.00描述 本课程将帮助您在 Covid-19 全球爆发期间作为临时外国工人融入加拿大。我们将仔细研究 Covid-19 对我们日常工作和家庭生活的影响，我们还将为您提供有关保持安全的有用提示，并找出保护您自己和您的同事免于生病的方法。完成本课程后，您将成为专家。 *成为会员可享受20%的折扣* -
Building Better Teams
$100.00Teams are an important building block of successful organizations. Whether the focus is on service, quality, cost, value, speed, efficiency, performance, or other similar goals, teams are the basic unit that supports most organizations. With teams at the core of corporate strategy, your success as an organization can often depend on how well you and other team members operate together. How are your problem-solving skills? Is the team enthusiastic and motivated to do its best? Do you work well together? This course can help you get there! *Become a member to receive 20% off -
Comunicación oral
$399.00Descripción En el sitio de trabajo, nos comunicamos el uno al otro de muchas maneras, desde mensajes escritos hasta usando lenguaje de señas. Una de las formas mas comunes para comunicarse en el lugar de trabajo es hablando con otros. Una buena comunicación en el sitio de trabajo es muy importante. Los mejores comunicadores usan estrategias y técnicas para transmitir su mensaje. Durante este curso, usted aprenderá a usar los consejos y herramientas de una comunicación eficaz en el lugar de trabajo lo cual valdrá la pena por su tiempo y esfuerzo. *Hazte socio y disfruta de un 20% de descuento* -
Overview of Food Safety Management Systems and Certification Schemes
$299.00This course discusses the importance of following food safety procedures and practices when working in Canadian food companies, as these are part of food safety culture. It outlines the role of governments and food companies in protecting the food supply and identifies how consumers can be negatively affected by improper practices. It covers the important role food workers have in following procedures and telling supervisors and coworkers of food safety problems. *Become a member to receive 20% off -
Covid-19 и пищевая промышленность
$199.00Описание Этот курс поможет вам интегрироваться в Канаду в качестве временного иностранного работника во время всемирной вспышки Covid-19. Мы подробнее рассмотрим влияние Covid-19 на наш обычный распорядок дня на работе и дома, а также дадим вам полезные советы по обеспечению безопасности и откроем способы защитить себя и своих коллег от заболевания. Когда вы закончите этот курс, вы станете экспертом. *Станьте участником, чтобы получить скидку 20%* -
Conducting Effective Performance Reviews
$290.00Performance reviews are an essential component of employee development. The performance review meeting is an important aspect of career planning, and the outcomes of the meeting should be known to the employee and supervisor before the meeting actually takes place. Remember what the German philosopher Goethe said: “Treat people as if they were what they ought to be and you help them become what they are capable of being.” Setting goals and objectives to aim for will give both supervisors and employees a focus, and is one of the key aspects to meeting overall company objectives. Supervisors must also learn how to give feedback, both positive and negative, on a regular and timely basis so that employees can grow and develop. Performance appraisals involve all these activities. Member price: $232.00
