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  • L’empathie au travail

    $299.00
    L’une des raisons les plus importantes pour devenir plus empathique est que l’empathie, en tant que compétence d’intelligence émotionnelle, est la clé pour débloquer des relations meilleures et plus saines avec les autres. Historiquement, notre survie dépend de l’empathie, car nous sommes des êtres sociaux qui ont besoin des autres pour grandir et prospérer. Les employés dotés d’un niveau élevé d’empathie peuvent comprendre une situation du point de vue d’une autre personne et réagir avec attention et compassion. Cela signifie que les employés sont capables d'établir des liens véritables et empathiques les uns avec les autres, ce qui améliore les relations, la collaboration, l'inclusion et la diversité sur le lieu de travail. Lorsque l’empathie est valorisée et pratiquée sur le lieu de travail, elle profite à tout le monde. Les employés améliorent leur bien-être, leur confiance et leur satisfaction au travail, ce qui les rend plus heureux. Des employés heureux vont au-delà de leurs attentes pour servir les clients, ce qui se traduit par des affaires plus performantes et par la prospérité de leurs communautés.
  • Interpersonal Relationships for Workplace Success

    $399.00
    Interpersonal skills are one of the building blocks of emotional intelligence and are highly in demand by employers. While your expertise and technical ability are essential components of your success, your social skills might actually be your most precious social skill set of all.  
  • Introduction to Preventive Control Plans

    $399.00
    In this course, we'll explore various technical terms and concepts associated with food safety, accompanied by industry-specific real-life examples. Our focus will be on the distribution of responsibility for food safety, and we'll provide you with practical guidance on developing successful food safety cultures, implementing preventative control plans, and navigating the federal inspection process. This course is an excellent option for those who are federally registered or export outside of Canada and want to refresh their knowledge. Stay informed about the latest trends and scientific findings in food safety by reaching out to us if you have any questions or concerns. *Become a member to receive 20% off
  • Food Safety Culture for Supervisors and Managers

    $199.00
    This course discusses food safety culture in the workplace and the critical role effective communication, leadership and commitment have on protecting the food supply.  Key concepts include identifying the elements of food safety culture, ways and tools to measure food safety. The importance of supervisor and manager active participation and commitment to food safety in creating a workplace environment that encourages desired food safety behavior. Participants will be able to demonstrate their ability to apply, analyze and evaluate facts, principles and concepts as well as show knowledge and comprehension of the material.
  • Knowing & Handling My Emotions

    $399.00
    Knowing and handling our emotions effectively are the key to self-mastery. One way to define self-mastery is being aware of your own emotions and being able to handle them in positively.  You can also think of self-mastery as being similar to self-control.  When you do something that you think is the right choice, even if it is hard, you’re showing self-mastery. By completing this training, you will be equipped with the knowledge, skills, and tools that will help you better understand your own emotions and how to handle them, which results in greater self-mastery. By applying these self-mastery skills, you will experience improved satisfaction with your job, career and life, and your contributions in the workplace will become more positively impactful and professional. *Become a member to receive 20% off
  • Fundamentals of Quality Assurance in the Food Processing Industry

    $375.00
    This course provides Quality Assurance Technicians and anyone interested in Quality Assurance in the food processing industry with: general knowledge and standard occupational skills necessary to successfully perform in this occupation. Quality Assurance is a critical function in the food processing industry, and this course provides food workers, at the Quality Technician level, with: general food safety and food quality assurance knowledge, strategies, practices, and tools. *Become a member to receive 20% off
  • Food Safety Bundle – Allergens, Recall & Traceability

    $729.00
    FPSC recognizes the importance of Food Safety in all food and beverage processing facilities and has arranged this training bundle to complement processor training libraries. Perfect for new hires or as a refresher for seasoned employees, this bundle provides comprehensive training through three courses: Introduction to Allergens ($225 Value) This course highlights the importance and impact of allergens on consumer safety as well as why allergen awareness and management is a key food industry concern.  Learn the causes and effects related to food allergens, the complexities associated with managing and prevention of unwanted food allergens, and the associated Canadian regulatory requirements. Managing Recall in a Wired World ($249 Value) Understand the consequences and effects of product recalls on the food and beverage processing industry. Examine techniques that assist processors to deliver information to the public, consumers, customers, and suppliers that aid in managing recalls effectively. Learn the roles and responsibilities of the recall team with an emphasis on food safety and prevention. Traceability Systems in the Food Manufacturing Industry ($249 Value) The information the Traceability Program provides makes management of product recalls fast and effective, reduces risks of a food safety crisis, and demonstrates that the processors is a responsible manufacturer. This course demonstrates how to develop and implement a Traceability Program for a food processing facility. This course introduces users to the topic of traceability, examines the relationship between traceability and other food safety prerequisite programs and teaches how to design, implement and test the system to ensure it is fully functional. NOTE: These courses are designed to be taken in order, once Introduction to Allergens has begun the other courses will be added to your library to take. *Receive a nationally recognized certificate for participation in each course! Who Should Take This Course? New Hires New Canadians Food Safety Teams Supervisors and Managers Front Line Workers Food Safety Consultants *Become a member to receive 20% off
  • Developing a Training Needs Analysis

    $110.00
    The right training at the right time can make a huge difference in the productivity and profitability of your organization. Whether you are scanning your workplace for opportunities to make things better and training is the answer, or a client asks you to come into their organization and do an assessment, your answer is best framed in the form of a training needs analysis. Your ability to create an analysis that is comprehensive yet simply prepared is critical for it to be understood and acted upon. This course will help you to gather the information, assess the data, and present your suggestions for training or non-training solutions.   Member price:   $88.00  
  • Technologie numérique

    $399.00
    Bienvenue au cours Technologies numériques. Ce cours vous fournira les informations et les connaissances nécessaires pour accomplir des tâches professionnelles dans un environnement numérique. *Devenez membre pour recevoir 20% de reduction