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Growing Your Gender-Friendly Vocabulary
$399.00This is the third course of the FPSC DEI (Diversity Equity Inclusion) course series. Feeling comfortable in navigating this transitioning communication landscape and cultural shift is job critical for any supervisor or manager hoping to ensure that all employees are well-supported and respected in their workplace roles. This course will explore key gender definitions, language approaches, and thoughtful practices in the new gender landscape, in a way that is accessible to all. *Become a member to receive 20% off -
Customer Service Training – Critical Elements of Customer Service
$399.00The need to lead, model, and promote the organizational values within a customer service environment is essential for business success. This course will provide you with opportunities to explore your responsibilities within your role as a leader (supervisor or manager) in a customer service environment. Member price: $132.00 -
Crisis Management
$230.00Viable organizations need to be ready for emergencies because they are a fact of doing business. The worst plan is not to have any kind of plan at all, and the best plans are tested and adjusted so that they work over time. Fortunately, you do not need separate plans for fire, weather disasters, and all the different kinds of crises that can occur. One solid plan will help you to prevent, respond, and recover from all crises. This course will help you ensure your organization is ready to manage any kind of crisis. Member price: $184.00 -
The Disability-Friendly & Neurodiverse Workplace
$399.00This is the fifth course of the FPSC DEI (Diversity Equity Inclusion) course series. Virtually all organizations have employees who live with visible and invisible disabilities, as well as individuals with neurodiverse exceptionalities. Part of the discussion in the course will be considering how thoughtful awareness and meaningful support by managers (often posing very limited fiscal investment) can transform employees with intellectual, physical, sensory, and/or mental disabilities into high-functioning and highly committed team members in an organization. *Become a member to receive 20% off -
Introduction to SOP and SSOP
$399.00This coursed is designed for front-line workers and it will detail the fundamental requirements of Standard Operating Procedures and Sanitation Standard Operating Procedures in the food and beverage manufacturing industry. Participants will be able to define SOPs and SSOPs, understand how they support food safety programs, and identify the indicators of effective development and training for SOPs and SSOPs. *Become a member to receive 20% off -
Bonnes pratiques de fabrication (BPF)
$399.00Description Ce cours traitera de la manière dont les travailleurs du secteur alimentaire doivent agir, s’habiller et être conscients des dangers liés à la sécurité alimentaire et de la manière dont ils peuvent les prévenir. Ce cours vous fournira les connaissances et les compétences nécessaires pour comprendre comment les BPF soutiennent la fabrication d’aliments sûrs et votre rôle dans le soutien des BPF. Vous serez en mesure d’identifier les dangers liés à la sécurité alimentaire et de comprendre comment le comportement des travailleurs du secteur alimentaire peut avoir un impact positif ou négatif sur la salubrité alimentaire. Ce cours vous fournira les connaissances et les compétences nécessaires pour comprendre comment les BPF soutiennent la fabrication sûre des aliments et comment mettre en œuvre les BPF. *Devenez membre et obtenez un rabais de 20% -
Salubrité Alimentaire et Transformation des Viandes 101
$399.00Ce cours d’introduction aborde les compétences professionnelles d’un découpeur de viande industrielle. Les sujets comprennent : la salubrité alimentaire; l’équipement de protection individuelle; les couteaux et outils de découpe des viandes; l’entretien de l’équipement, l’assainissement et la salubrité alimentaire; la santé et sécurité au travail; les lois et règlements, et les aptitudes de communication et de leadership. Les participants au cours seront également initiés aux différents types de viandes et aux coupes de viandes. *Devenez membre pour recevoir 20% de reduction -
Les relations interpersonnelles pour la réussite en milieu de travail
$399.00Les compétences interpersonnelles sont l'un des piliers de l'intelligence émotionnelle et sont très recherchées par les employeurs. Si votre expertise et vos compétences techniques sont essentielles à votre réussite, vos compétences sociales pourraient bien être votre plus précieuse compétence. -
Business Ethics for the Office
$125.00What exactly makes a decision ethical? The problem with ethics is that what may seem morally right (or ethical) to one person may seem appalling to another. This course will not provide you with an easy way to solve every ethical decision you will ever have to make. It will, however, help you define your ethical framework to make solving those ethical dilemmas easier. We’ll also look at some tools that you can use when you’re faced with an ethical decision. And, we’ll look at some techniques you can use so you don’t get stuck in an ethical quandary. Best of all, we’ll look at a lot of case studies so that you can practice making decisions in a safe environment. Member Price: $100.00
