Genertation Gap Graphic

Generation Gap – Closing the Generation Gap in the Workplace


There are currently five generations in the workforce. Only a few short years ago employers who were expecting to be faced with mass retirements are now looking at accommodating workers who cannot afford to retire, or are simply healthy and happy enough they’d like to stay at work. However, the labor force continues to put in hard work and lots of strategy to find the right people to fill vacancies and to be able to serve their customers.

This course examines the history and reality of the generation gap, especially for recruiters and succession planning. In it, we will explore whether defining the actual limits of each generation is most important, or whether the merits of people within the context of employment is the bigger issue. After all, understanding others helps us to understand ourselves and to manage the people that we work with. We will also explore problems, solutions, and strategies to help overcome issues of the generation gap.


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Learning Objectives

  • Identify where the generation gap issue surfaces, and the impact it has on the modern workforce
  • Describe and apply language that is specific to each generation currently in the workplace
  • Explore organization strategies that overcome gap issues
  • Evaluate the need and effectiveness of recruiting, retention, and succession plans in context of the generation gap


Course Outline

  1. Course Overview
  2. History in Brief
  3. Finding Common Ground
  • Common Ground
  • What’s the Underlying Issue?
  1. Silents, Boomers, Xers, Y’s, Millennials, and Gen Z
  • Speaking Across Generations
  • Exploring the Generations’ Times
  1. Recruiting that Bridges the Gap
  • Recruiting is an Adventure!
  • Benefiting the Masses
  1. Pre-Assignment Review
  • How About This for a Gap?
  • Generalizations
  1. Creative Solutions
  • Knowing What You Want
  • Having It All
  1. The Value of Planning
  • Succession Planning in a Nutshell
  • Coaching and Mentoring
  1. Developing Targeted Retention Strategies
  • Retention Considerations
  • Pulling Things Together
  1. What We Really Want
  • Filling in the Gaps
  • What’s the Plan?
  1. Personal Action Plan
  2. Recommended Reading List
  3. Post-Course Assessment