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  • Customer Service Training – Critical Elements of Customer Service
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    Customer Service Training – Critical Elements of Customer Service

    $399.00
    The need to lead, model, and promote the organizational values within a customer service environment is essential for business success. This course will provide you with opportunities to explore your responsibilities within your role as a leader (supervisor or manager) in a customer service environment.   Member price:  $132.00
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  • The Professional Supervisor
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    The Professional Supervisor

    $125.00
    With a host of new challenges and responsibilities to tackle, new supervisors need training that helps them adjust to their new role. Learning how to supervise your new employees on a trial and error basis can lead to discouragement. This course can help you overcome many of the problems a new supervisor may encounter, and to set the groundwork for a successful change in your working life!
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  • Productivity and Stress Management
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    Productivity and Stress Management

    $299.00
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  • GDPR Readiness: Creating a Data Privacy Plan
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    GDPR Readiness: Creating a Data Privacy Plan

    $299.00
    GDPR Readiness: Creating a Data Privacy Plan, goes over the contents of the data privacy plan, details various policy procedures that need to be written in detail, talks about privacy training, and more.
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  • Bullying in the Workplace
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    Bullying in the Workplace

    $99.00
    Bullying is called the silent epidemic. Although half of workers have experienced or witnessed bullying, policies and laws dealing with it are far less prevalent. This is, in part, because bullying can be hard to identify and address. People wonder, what does bullying look like? How can we discourage it in our workplace? What can I do to protect my staff and co-workers? All of these questions (and more!) will be answered in this course.
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  • Leading Self and Harnessing Emotions
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    Leading Self and Harnessing Emotions

    $299.00
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  • Motivating People and Building Effective Teams
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    Motivating People and Building Effective Teams

    $299.00
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  • Monitoring Budget Performance
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    Monitoring Budget Performance

    $299.00
    This course provides the food and beverage processing industry supervisor with the knowledge and skills to monitor budget performance within a department or unit, and to communicate with the manager or financial consultants on budget performance. *Become a member to receive 20% off
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  • Marijuana In the Workplace: Issues, Impacts and Responsibilities
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    Marijuana In the Workplace: Issues, Impacts and Responsibilities

    $150.00
    The rules and responsibilities of Marijuana in the workplace are a topic employers and employees alike must be well versed in for today’s workplace. Especially in the food and manufacturing industry the use of cannabis during work hours can be a dangerous hazard for all parties involved. As such it is important to have appropriate policies in place governing it’s use, and clear training provided to all employees to mitigate risk. Join us as we explore the impact and responsibilities of Marijuana in the workplace. *Become a member to receive 20% off 
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