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Customer Service Training – Critical Elements of Customer Service
$399.00The need to lead, model, and promote the organizational values within a customer service environment is essential for business success. This course will provide you with opportunities to explore your responsibilities within your role as a leader (supervisor or manager) in a customer service environment. Member price: $132.00 -
Training with Visual Storytelling
$130.00We live in an era of artificial intelligence, robotics and unprecedented advancements in both the creation, delivery and absorption of learning materials. As the tools and techniques evolve so must we, just as the needs and desires of learners are constantly changing. This course is for trainers who are ready to make their training stronger, more memorable, and more engaging for learners by using visual storytelling and graphical techniques to create better learning experiences that lead to better retention. Member Price: $104.00 -
Coaching and Mentoring
$110.00Coach, Mentor, Role Model, Supporter, Guide... do these words ring a bell? Being a coach involves being able to draw from several disciplines. Coaching is based on a partnership that involves giving both support and challenging opportunities to employees. Mentorship is a related skill that is often a part of coaching. It’s about being a guide, offering wisdom and advice when it is needed. Knowing how and when to coach (and when to use other tools, like mentoring) is an essential skill that can benefit both you and your organization. Member price: $88.00 -
Санитарная обработка – уровень 1
$399.00Описание Этот курс предоставляет работникам санитарных служб пищевой промышленности, а точнее, тем, кто выполняет или будет выполнять санитарные работы, необходимые общие базовые знания, связанные с принципами очистки и санитарии, а также общепринятыми практиками пищевой промышленности. В нем также содержатся подробные инструкции по процедурам очистки и дезинфекции конкретного объекта. *Станьте участником, чтобы получить скидку 20%* -
Introduction to Quality Assurance and Quality Control
$299.00This course covers the roles and responsibilities of Quality Assurance and Quality Control in developing a Quality System. Participants will go through the background of the roles as well as what is important to understand when implementing Quality Systems. This course is applicable to all personnel in a food processing plant with roles in determining quality: owners, supervisors, quality manager, quality technician, production personnel, sanitation team, plant manager, food safety team, etc. *Become a member to receive 20% off -
Bullying in the Workplace
$99.00Bullying is called the silent epidemic. Although half of workers have experienced or witnessed bullying, policies and laws dealing with it are far less prevalent. This is, in part, because bullying can be hard to identify and address. People wonder, what does bullying look like? How can we discourage it in our workplace? What can I do to protect my staff and co-workers? All of these questions (and more!) will be answered in this course. -
Trousse à outils pour les ressources humaines – MODULE 1 : Établissement de la fonction de ressources humaines
$199.00Ce module comprend un aperçu de la fonction de gestion des ressources humaines et de la façon dont les systèmes, les méthodes, les processus et les procédures des ressources humaines (ressources humaines) sont généralement organisés et mis en œuvre par les propriétaires, les gestionnaires, les superviseurs et les entrepreneurs. Votre propre stratégie de ressources humaines ainsi que vos processus et procédures en matière de ressources humaines dépendront de la taille et du format de votre effectif, ainsi que des objectifs de votre organisation. -
Food Processing Safety & You!
$199.00This course provides the food processing industry – more specifically, the production worker, with general knowledge related to food safety and incorporates elements of sanitation and hygiene. It is designed to be informative and interactive so participants can learn about good industrial practices and how to prevent product contamination. This course provides the food processing industry – more specifically, the production worker, with general knowledge related to food safety and incorporates elements of sanitation and hygiene. *Become a member to receive 20% off
