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  • Delegation – The Art of Delegating Effectively

    $155.00
    Effective delegation is one of the most valuable skills you can master. It reduces your workload and develops employee skills. Delegating prepares employees who work for you to be able to handle your responsibilities and simultaneously allows you to advance to other career opportunities within your organization. Delegation is often one of the hardest skills for a manager to master. However, the skill can be learned. This course will explore many of the facets of delegation, including when to delegate and whom to delegate to. We will also go through the delegation process step by step and learn about techniques to overcome problems. Member price:  $124.00
  • Initiation aux Plans de Contrôle Préventif

    $399.00
    Ce cours vous sensibilisera davantage au projet de Règlement sur la salubrité des aliments au Canada, à ses répercussions sur vos activités et aux plans de contrôle préventif (PCP), si bien que les connaîtrez mieux. Les divers exercices et évaluations vous aideront à déterminer les renseignements que contient un PCP et à déterminer l’information qui vous manque. Nous utilisons une foule de ressources de sources diverses pour vous aider à comprendre ce qu’est un PCP. Il s’agit là d’une excellente occasion pour vous d’être proactif et d’élaborer votre propre PCP. * Devenez membre pour recevoir 20% de réduction
  • Advanced Skills for the Practical Trainer

    $180.00
    Behind every spectacular training session is a lot of preparation and meticulous attention to detail. The truly skilled trainer can make a program exciting. The learners will have fun while they are learning if the facilitator is able to involve their emotions as well as their minds. You will see the involvement, and you will feel the energy. To reach this stage as an adult educator isn’t always easy, but success isn’t just for the naturally gifted. It is possible for all of us who put effort into our personal growth and development. We want the enormous satisfaction that comes from working with others to help them reach their potential as human beings. This course will help you reach that goal.
  • Trousse à outils pour les ressources humaines – MODULE 7 : Maintien en poste

    $199.00
    La gestion de votre entreprise pour le maintien en poste des employés comprend des mesures stratégiques pour garder les employés satisfaits, motivés et engagés afin qu’ils restent employés et pleinement productifs au sein de votre organisation. Un programme complet de maintien en poste des employés comprend la mesure du roulement du personnel, le bilan de la satisfaction des employés et la compréhension des raisons pour lesquelles les employés quittent l’organisation. Les pratiques quotidiennes qui favorisent un environnement de travail sain et une communication efficace soutiennent ces efforts et contribuent en fin de compte au maintien en poste des employés.  
  • English as a Second Language: A Workplace Communications Primer

    $125.00
    Good communications are vital to building good working relationships. This course is written for employees with intermediate competency in English as their second language. Exercises will explore the four main categories of communication: Speaking, Listening, Reading and Writing. It explores gaps in communication as the result of cultural language differences and provide exercises to help connect those gaps.
  • Monitoring Budget Performance

    $299.00
    This course provides the food and beverage processing industry supervisor with the knowledge and skills to monitor budget performance within a department or unit, and to communicate with the manager or financial consultants on budget performance. *Become a member to receive 20% off
  • HACCP Fundamentals

    $199.00
    This course provides an understanding of Hazard Analysis and Critical Control Points (HACCP) and the importance of having a food safety program. This introductory program outlines how every person working at that facility can have either a positive or a negative impact on food safety. Participants should be able to explain the benefits of a HACCP system, understand hazards and how they can be controlled, and the importance of GMP and Prerequisite Programs.  
  • Conflict Resolution – Getting Along In The Workplace

    $250.00
    Many people see conflict as a negative experience. In fact, conflict is a necessary part of our personal growth and development. Think of when you were trying to choose your major in college, for example, or trying to decide between two jobs. However, conflict becomes an issue when the people involved cannot work through it. They become engaged in a battle that does not result in growth. When this type of conflict arises, negative energy can result, causing hurt feelings and damaged relationships. This course will give you the tools that will help you resolve conflict successfully and produce a win-win outcome.   Member price:  $200.00
  • Active Listening

    $199.00
    Communication skills are at the heart of everything we do each day, whether at home, at work, or at play. Active listening encompasses the best of communication, including listening to what others are saying, processing the information, and responding to it in order to clarify and elicit more information. This course will help participants develop and practice their active listening skills.