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Communications for Small Business Owners
$260.00Communication between individuals is a two-way street, but communication between a small business and its customers is a multi-lane highway. Navigate this highway successfully and you increase customer numbers and profits. Set out on this highway unaware, ill-prepared, or unconvinced of its importance, and you will lose ground to your competitors. This course will introduce and reinforce the essential components of written communication that will connect you with existing and potential customers. If you are new to the communications highway, this course will provide the foundation for future development. If your company has some communications expertise, this course will help you strengthen and polish your essential components. Member price: $208.00 -
Positive Attitudes in the Workplace
$299.00Attitude is everything! You may be the most skilled or competent person at work, but if you do not accompany your ability to do your job well with a positive attitude, your success will be limited. Your attitude is not only about “how you do your job” and how you choose to behave in all circumstances. It is how you convey yourself to others. Most employees with positive attitudes display several favourable behaviours in the work environment. They are resilient, resourceful, flexible, and open-minded. They radiate inviting energy that positively affects everyone and everything around them. If you can display to your employer, customers and colleagues a sense of positivity, you will quickly become someone they will want to deal with more. The purpose of this course is to equip you with knowledge, tools and practical strategies that will help you develop and maintain a positive attitude so that you can elevate both your professional and personal success. -
Business Ethics for the Office
$125.00What exactly makes a decision ethical? The problem with ethics is that what may seem morally right (or ethical) to one person may seem appalling to another. This course will not provide you with an easy way to solve every ethical decision you will ever have to make. It will, however, help you define your ethical framework to make solving those ethical dilemmas easier. We’ll also look at some tools that you can use when you’re faced with an ethical decision. And, we’ll look at some techniques you can use so you don’t get stuck in an ethical quandary. Best of all, we’ll look at a lot of case studies so that you can practice making decisions in a safe environment. Member Price: $100.00 -
Overview of Food Safety Management Systems and Certification Schemes
$299.00This course discusses the importance of following food safety procedures and practices when working in Canadian food companies, as these are part of food safety culture. It outlines the role of governments and food companies in protecting the food supply and identifies how consumers can be negatively affected by improper practices. It covers the important role food workers have in following procedures and telling supervisors and coworkers of food safety problems. *Become a member to receive 20% off -
Employee Accountability
$110.00Accountability in the workplace means that all employees are responsible for their actions, behaviors, performance, and decisions. It's also linked to an increase in commitment to work and employee morale, which leads to higher performance. It is proven that organizations who promote accountability are more successful and more productive. In this course, you will learn about what accountability is, how to promote it in your organization, and how to become more accountable to yourself and others. *Become a member to receive 20% off -
Numeracy
$299.00The purpose of this Numeracy course is to help frontline production workers gain the skills required to make sense of and apply basic mathematical concepts and information common to job responsibilities and tasks. By completing this course, participants will gain the basic knowledge of numeracy to solve basic mathematical equations, complete mathematical calculations in the correct order, understand and calculate fractions and percentages for workplace situations, calculate and convert common units of measurement, track production data, and calculate averages. The information learned will help participants solve mathematical problems in different workplace situations. *Become a member to receive 20% off