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Leadership Skills for Supervisors: Communication, Coaching, & Conflict
$295.00Communication, Coaching and Conflict are just a few of the topics covered in this one-day course. Leadership Skills for Supervisors gives participants an understanding of the different mindsets we all have, how they communicate and best apply their talents and aptitudes to their work. No matter where you are on the spectrum, this course highlights the skills you have that make you great leadership material and also covers the tips and tricks that define successful leaders in every industry. Whether a seasoned manager or gearing up for a new supervisory position, this course is an excellent resource to better manage oneself and others in a team environment. Don’t hesitate to add this inspirational training material to your online learning portfolio today! Leadership is not about a title or a designation. It’s about impact influence and inspiration. Impact involves getting results, influence is about spreading the passion you have for your work, and you have to inspire team-mates and customers. – Robin S. Sharma, Author of The Monk who Sold his Ferrari -
Workplace Harassment: What It Is & What To Do About It
$200.00Have you ever been in a social situation where you felt uncomfortable? We all experience them from time to time, but what happens when harassment is caused by circumstances you or a colleague you know is subjected to at your workplace every day? There is no reason anyone should feel uncomfortable in their workplace environment, and to this end we offer a comprehensive course to clearly define what constitutes harassment and how to address it from your role in your organization whichever that may be. Now is the time to speak up. By the end of this course learners of every background will know if an action is acceptable at work. If they are the victim of or witness an action that is not they will know what to do. Stand up for fair treatment and safe, enjoyable workplace environments. Take our workplace harassment course today! -
Coaching and Mentoring
$110.00Coach, Mentor, Role Model, Supporter, Guide... do these words ring a bell? Being a coach involves being able to draw from several disciplines. Coaching is based on a partnership that involves giving both support and challenging opportunities to employees. Mentorship is a related skill that is often a part of coaching. It’s about being a guide, offering wisdom and advice when it is needed. Knowing how and when to coach (and when to use other tools, like mentoring) is an essential skill that can benefit both you and your organization. Member price: $88.00 -
ABCs of Supervising
$125.00The transition from team member to team leader can be difficult for anyone who has not had experience leading others in the past. This course breaks down what it means to become a leader, how to address the difference in your professional bearing, relationships and best prepare to take on your new responsibilities with great success. -
Interpersonal Relationships for Workplace Success
$399.00Interpersonal skills are one of the building blocks of emotional intelligence and are highly in demand by employers. While your expertise and technical ability are essential components of your success, your social skills might actually be your most precious social skill set of all. -
English as a Second Language: A Workplace Communications Primer
$125.00Good communications are vital to building good working relationships. This course is written for employees with intermediate competency in English as their second language. Exercises will explore the four main categories of communication: Speaking, Listening, Reading and Writing. It explores gaps in communication as the result of cultural language differences and provide exercises to help connect those gaps. -
Workplace Diversity
$118.00The great variety of differences between people in today’s work environment comes with opportunities and challenges. Communication, adaptability and change are prime requirements for employees to work together productively and harmoniously. Further, with workplace diversity continually increasing, forward looking companies and organizations see the need to be proactive in successfully developing diverse, inclusive work environments. This course provides guidelines for defining and managing diversity, understanding Canada’s diverse labour market, managing five generations working together, legal requirements for the Canadian workplace related to diversity and inclusion, knowing the programs for recruiting foreign workers, building an inclusive workplace, and developing a diversity program. -
Crisis Management
$230.00Viable organizations need to be ready for emergencies because they are a fact of doing business. The worst plan is not to have any kind of plan at all, and the best plans are tested and adjusted so that they work over time. Fortunately, you do not need separate plans for fire, weather disasters, and all the different kinds of crises that can occur. One solid plan will help you to prevent, respond, and recover from all crises. This course will help you ensure your organization is ready to manage any kind of crisis. Member price: $184.00
