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Conflict Resolution – Dealing With Difficult People
$190.00Success comes from understanding how we behave, as well as how we can influence others. If difficult interactions are necessary, and we approach those conversations with a plan, we will find that we have less difficult people to deal with. More often than not, we will also have more meaningful and significant conversations. *Become a member to receive 20% off -
TEMPLATE: Employee Sign-On Session & Orientation
$5.00Missing any steps when on-boarding a new employee can cost your company unnecessary time and money. This checklist makes it easy to verify all appropriate checks have been made. This four page package includes checklists for both sign-on and employee orientation ensuring new employees are given everything they need to adjust to and feel comfortable in their new roles. Template Includes: Sign On Checklist Examples: Fully signed and completed Application Forms Employee Number and ID Card Completed signed TD1 form Employee Dependents Enrolment Forms for Employee Benefit Programs Signed and Dated Safety Policy Signed and Dated Confidentiality Agreement Reviewed Pay and Benefits Outline Introduced to Supervisor Orientation Activities Example: Welcome Workplace Introduction Job Responsibilities Explained Work Conditions Work Equipment Policies and Procedures Evaluation and Development *From Module 3 of HR Toolkit, purchase full Module here. -
Food Safety Culture and You
$199.00This course discusses the importance of following food safety procedures and practices when working in Canadian food companies, as these are part of food safety culture. It outlines the role of governments and food companies in protecting the food supply and identifies how consumers can be negatively affected by improper practices. It covers the important role food workers have in following procedures and telling supervisors and coworkers of food safety problems. Participants will learn the important role of food workers have in supporting their workplace food safety culture. By following food safety practices, food workers help their employer to protect the consumer, meet government regulations and address business needs. *Become a member to receive 20% off -
Employer and Employee Expectations
$125.00This course will provide you with the knowledge and skills to understand what is expected of you as an employee within a Canadian Workplace. Being familiar with and meeting these expectations are important to job success and career advancement in Canada. Workplace expectations differ in every country. Canadian workplace culture expects individuals to be competent in speaking, listening and socializing with other people; to know the etiquette of working harmoniously with co-workers and supervisors; and to understand and respect cultural differences in the workplace. Employees are also expected to know general business etiquette, how to dress for the production floor and the office environment, and their rights and obligations in the Canadian workplace. Being familiar with and meeting these expectations are important to job success and career advancement in Canada. -
TEMPLATE: Training Plan Template
$3.00Training is an effective way of maximizing an employee’s knowledge and ability to excel at their role within your organization. This three-page template provides you with a system to determine the most relevant areas of improvement and prescribe appropriate training. Sections Include: Needs Assessment Prioritization of Needs Determining Learning Objectives Identifying Training Solutions Evaluating Training Effectiveness *From Module 5 of HR Toolkit, purchase full Module here. -
TEMPLATE: Mentoring Program Development Checklist
$3.00Mentoring programs are an effective way to encourage growth, skill development and prepare for succession planning by encouraging employees take on leading roles among their colleagues and peers. This two-page package includes both a checklist of questions geared to prepare employees and mentors for the process as well as a sheet to track the action plan. Learning objectives are easily identified, as well as timeframes, methods of evaluation and mentor comments allowing your human resources team to easily determine effectiveness of mentoring candidates. Checklist Includes: Familiarize staff with informal training by using one-on-one coaching or on-the-job help sessions. Identify individuals that might benefit from a mentoring program. Introduce and explain the mentoring program by meeting with your employees in a workshop, seminar, or discussion-group setting. Meeting management suggestions. Collect information on potential candidates and determine appropriate matches based on similarities in employee interests and needs. Discuss how each person will benefit from the process. Set a time and place for the next meeting. Create an action plan. Allow the mentor and protégé to steer the process as it moves forward. *From Module 5 of HR Toolkit, purchase full Module here. -
TEMPLATE: Sample Termination Letter
$3.00Terminating and replacing employees can be costly and time consuming. Use our termination letter templates to streamline your termination process and stay prepared for any circumstance encountered in the running of your business. Termination Letters Include: Termination for Just Cause Letter Template Suggested tone and diction Termination for Other Reasons Letter Template Suggested tone and diction *From Module 10 of HR Toolkit, purchase full Module here. -
Human Resources (HR) Toolkit – MODULE 9: Diversity and Inclusion
$199.00Issues relating to diversity and inclusion such as recruitment and retention, employer reputation, employer branding and meeting employer legal and human rights requirements are gaining more attention from employees, managers and business owners in Canada. Diversity encompasses all of the ways in which individual people differ, while inclusion is creating a culture that embraces, respects, accepts, and values diversity. Employers have a significant influence on society and can play an important role in making our communities better places to live. Fostering a diverse and inclusive workplace can improve the employee experience and drive the success of your company as a whole, but commitment to it starts with the leaders at your organization. -
Coaching and Mentoring
$110.00Coach, Mentor, Role Model, Supporter, Guide... do these words ring a bell? Being a coach involves being able to draw from several disciplines. Coaching is based on a partnership that involves giving both support and challenging opportunities to employees. Mentorship is a related skill that is often a part of coaching. It’s about being a guide, offering wisdom and advice when it is needed. Knowing how and when to coach (and when to use other tools, like mentoring) is an essential skill that can benefit both you and your organization. Member price: $88.00
