-
Knowing & Handling My Emotions
$399.00Knowing and handling our emotions effectively are the key to self-mastery. One way to define self-mastery is being aware of your own emotions and being able to handle them in positively. You can also think of self-mastery as being similar to self-control. When you do something that you think is the right choice, even if it is hard, you’re showing self-mastery. By completing this training, you will be equipped with the knowledge, skills, and tools that will help you better understand your own emotions and how to handle them, which results in greater self-mastery. By applying these self-mastery skills, you will experience improved satisfaction with your job, career and life, and your contributions in the workplace will become more positively impactful and professional. *Become a member to receive 20% off -
Customer Service Training – Critical Elements of Customer Service
$399.00The need to lead, model, and promote the organizational values within a customer service environment is essential for business success. This course will provide you with opportunities to explore your responsibilities within your role as a leader (supervisor or manager) in a customer service environment. Member price: $132.00 -
Antas 1 ng Sanitasyon
$399.00Paglalarawan Mahalaga ang kalinisan, at ang isang functional at komprehensibong plano sa kalinisan ay nakakatulong na mabawasan ang panganib ng paglilipat ng bacteria o pathogens mula sa hindi nilinis na ibabaw, kagamitan at kagamitan. Saklaw ng kursong ito ang paglilinis at kalinisan ng mga ibabaw ng pagkain, kagamitan at kagamitan. Magagawa mong ilarawan ang mga hakbang upang epektibong maglinis at magsanitize, pumili at maghanda ng mga solusyon sa paglilinis at paglilinis, pati na rin matutunan ang mga pinakamahusay na kagawian upang maprotektahan ang iyong sarili habang ginagawa ito. *Maging miyembro para makatanggap ng 20% diskwento* -
TEMPLATE: Reward Ideas
$3.00Whether acknowledging an individual’s achievements or applauding team members on a collaborative effort, be sincere. An honest thank-you can communicate as much gratitude as a t-shirt bearing the company logo. This two-page resource includes a variety of reward options that range in professionalism. Suitable for all levels of work from entry level to senior management. Reward Ideas Include: Individual & Team Rewards Money Time Senses Prestige Public Recognition Fun – I.E. Sports Tickets *From Module 6 of HR Toolkit, purchase full Module here. -
加拿大职场文化
$199.00描述 加拿大是一个拥有许多不同文化的幅员辽阔的国家。了解是什么让加拿大成为一个如此多元化的国家，是在加拿大工作场所成为团队成员的一项关键技能。加拿大工作场所的各个方面可能与其他国家/地区的工作场所不同。 我们将仔细研究加拿大的基本事实、适当的工作场所礼仪（包括肢体语言、沟通技巧和常用礼仪）以及展示适应能力、职业道德和工作主动性的重要性等主题。 *成为会员可享受20%的折扣* -
初级消毒
$399.00描述 本课程为食品加工行业的环卫工人（更具体地说，是那些从事或将从事环卫工作的人员）提供与清洁和卫生原则以及常见食品行业实践相关的基本背景知识。它还提供了有关特定设施清洁和消毒程序的详细说明。 *成为会员可享20%折扣 -
Managing the Virtual Workplace
$300.00The International Data Corporation estimates that by 2020 mobile workers will account for nearly three quarters of the workforce in the United States. Make sure you’re on top of the virtual workplace trend with this one-day Managing the Virtual Workplace training course. Through this course you will understand the advantages to business and employees of remote work, as well as the disadvantages that can be associated and the best ways to manage them. Learning Objectives: After completing this course, you will be able to: Create a virtual workplace strategy. Develop, implement, and maintain telecommuting programs. Build a virtual team and lead them to success. Plan and lead virtual meetings. Use technology to support your virtual workplace. Overcome cultural barriers when leading virtual teams. Develop your virtual leadership skills. *Become a member to receive 20% off -
TEMPLATE: Sample Metrics Calculations & Forecasting Model
$2.00How well can you identify your business’ goals and needs? What implications do they have on your HR teams, staff and management? The FPHRC’s HR Planning Template expedites the process of evaluating your business allowing you and your teams more time to take necessary action. Some of these calculations include: Absence Rate: [(# days in a month) / (avg. # of employees during mo.) x (# of workdays)] Cost Per Hire: (Advertising + agency fees + employee referral fees + travel cost of applicants and staff + relocation costs + recruiter pay and benefits) / number of hires Turnover Costs: Total cost of separation + vacancy + replacement + training Management, Operations, Technology, Quality & Standards, Administration and Sales Job Titles, Staff Count, Anticipated Departures, Possible Promotion, Future Demand, Surplus and Shortages *From Module 2 of HR Toolkit, purchase full Module here
