• Communication Strategies

    $125.00
    Creating positive relationships takes work, but like any skill, we can learn how to build these relationships by considering useful techniques and then making a decision to apply them. While we often think of communication as a coding and decoding process, we can also consider how communication is also a process of constructing meaning out of messages. This course is designed to create and maintain healthy, effective communication between co-workers, as well as within your personal relationships.
  • TEMPLATE: Complaint Management Evaluation Grid

    $3.00
    How effective is your complaint management system? This tool will help you assess your organization’s effectiveness in addressing staff complaints and determine if you need to revise your approach. A useful resource when responding to any questions or concerns about your organization’s process and efficacy. Questions Include: Do you treat all complaints without pre-judgment and avoid confrontation? Do you analyze all relevant facts gathered from employees and witnesses before your decision? Do you immediately correct mistakes? Do you explain the reasoning behind decisions taken? Do you aim for solutions that are mutually acceptable? *From Module 1 of HR Toolkit, purchase full Module here.
  • Mabubuting Kasanayan sa Pagmamanupaktura (GMPs)

    $399.00
    Paglalarawan Tatalakayin ng kursong ito kung paano kailangang kumilos, manamit at magkaroon ng kamalayan ang mga manggagawa sa pagkain sa mga panganib sa kaligtasan ng pagkain at kung paano nila mapipigilan ang mga ito. Ang kursong ito ay magbibigay sa iyo ng kaalaman at kasanayan upang maunawaan kung paano sinusuportahan ng mga GMP ang ligtas na paggawa ng pagkain at ang iyong tungkulin sa pagsuporta sa mga GMP. Magagawa mong tukuyin ang mga panganib sa kaligtasan ng pagkain at maunawaan kung paano kumilos ang mga manggagawa sa pagkain at maaaring magkaroon ng alinman sa positibo o negatibong epekto sa kaligtasan ng pagkain. Ang kursong ito ay magbibigay sa iyo ng kaalaman at kasanayan upang maunawaan kung paano sinusuportahan ng mga GMP ang ligtas na paggawa ng pagkain at kung paano ipatupad ang mga GMP. *Maging miyembro para makatanggap ng 20% diskwento*
  • Allergens

    $399.00
    This course covers the priority list of allergens in Canada as well as sulphites and gluten sources. You will be able to identify the sources and describe the best practices and regulations to prevent allergens related food safety incidents. Learning will be made easy with our engaging activities, quizzes, and games. Your knowledge will be tested in the final exam, in which you will receive an official certificate. *Become a member to receive 20% off
  • Standard Operating Procedures (SOP) Master Class

    $199.00
    This course covers the main steps of Standard Operating Procedure (SOP) development, ensuring its effectiveness, basic SOP review and maintenance requirements. Learning material includes definition and examples of effective SOPs in food production environments, communication and team responsibilities, testing a prototype system and requirements for updating your facility’s SOP.
  • L’empathie au travail

    $299.00
    L’une des raisons les plus importantes pour devenir plus empathique est que l’empathie, en tant que compétence d’intelligence émotionnelle, est la clé pour débloquer des relations meilleures et plus saines avec les autres. Historiquement, notre survie dépend de l’empathie, car nous sommes des êtres sociaux qui ont besoin des autres pour grandir et prospérer. Les employés dotés d’un niveau élevé d’empathie peuvent comprendre une situation du point de vue d’une autre personne et réagir avec attention et compassion. Cela signifie que les employés sont capables d'établir des liens véritables et empathiques les uns avec les autres, ce qui améliore les relations, la collaboration, l'inclusion et la diversité sur le lieu de travail. Lorsque l’empathie est valorisée et pratiquée sur le lieu de travail, elle profite à tout le monde. Les employés améliorent leur bien-être, leur confiance et leur satisfaction au travail, ce qui les rend plus heureux. Des employés heureux vont au-delà de leurs attentes pour servir les clients, ce qui se traduit par des affaires plus performantes et par la prospérité de leurs communautés.
  • Cultures du milieu de travail canadien

    $199.00
    Description Le Canada est un pays ouvert à tous qui accueille des travailleurs du monde entier, maisle processus d’intégration dans un nouvel environnement peut être difficile. Le but de ce cours est de vous familiariser avec les faits de base sur le Canada et les comportements bienvenus sur le lieu de travail au Canada. En tant que travailleur de l’industrie de transformation des aliments, vous devez toujours prêter une attention particulière aux exigences précises de votre établissement. Si quelque chose n’est pas clair, assurez-vous de demander à votre superviseur. *Devenez membre pour recevoir 20% de reduction
  • TEMPLATE: Employee Reference Consent Form

    $2.00
    Occasionally employees will request their employer release information contained in their employee file, with respect to positions held, dates, and work performance, to potential employers and educational institutions for the purpose of assisting in obtaining employment and further education. This one-page template makes it easy to accommodate this request. Reference Consent Form Includes: Release of Employee File Information Signatures Personal Data Name Address Telephone Email Alternate Contact Number *From Module 10 of HR Toolkit, purchase full Module here.
  • Human Resources (HR) Toolkit – MODULE 2: Human Resources (HR) Planning

    $199.00
    HR planning is a process managers use to make decisions about the best ways to allocate an organization’s operations budget and its people resources. As part of the HR planning process, managers review business objectives to forecast an organization’s demand for employees and observe market conditions to anticipate the future supply of talent.