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Les relations interpersonnelles pour la réussite en milieu de travail
$399.00Les compétences interpersonnelles sont l'un des piliers de l'intelligence émotionnelle et sont très recherchées par les employeurs. Si votre expertise et vos compétences techniques sont essentielles à votre réussite, vos compétences sociales pourraient bien être votre plus précieuse compétence. -
Workplace Harassment: What It Is & What To Do About It
$200.00Have you ever been in a social situation where you felt uncomfortable? We all experience them from time to time, but what happens when harassment is caused by circumstances you or a colleague you know is subjected to at your workplace every day? There is no reason anyone should feel uncomfortable in their workplace environment, and to this end we offer a comprehensive course to clearly define what constitutes harassment and how to address it from your role in your organization whichever that may be. Now is the time to speak up. By the end of this course learners of every background will know if an action is acceptable at work. If they are the victim of or witness an action that is not they will know what to do. Stand up for fair treatment and safe, enjoyable workplace environments. Take our workplace harassment course today! -
Trousse à outils pour les ressources humaines – MODULE 7 : Maintien en poste
$199.00La gestion de votre entreprise pour le maintien en poste des employés comprend des mesures stratégiques pour garder les employés satisfaits, motivés et engagés afin qu’ils restent employés et pleinement productifs au sein de votre organisation. Un programme complet de maintien en poste des employés comprend la mesure du roulement du personnel, le bilan de la satisfaction des employés et la compréhension des raisons pour lesquelles les employés quittent l’organisation. Les pratiques quotidiennes qui favorisent un environnement de travail sain et une communication efficace soutiennent ces efforts et contribuent en fin de compte au maintien en poste des employés. -
TEMPLATE: Sample Conflict Resolution Policy & Procedures
$3.00This resource outlines the roles and responsibilities required of both employees and management in the event of any workplace conflict. Ready to print, distribute and keep ready for the day you will need to use these policies and practices. This template is easy to customize, ready to tailor to suit your organization’s brand, and will complement your existing policies and procedures surrounding the resolution of workplace violence. Examples include: Policy Statement Procedures Three Step Processes Conflict regarding workplace practice and policies Documentation *From Module 1 of HR Toolkit, purchase full Module here. -
Communications for Small Business Owners
$260.00Communication between individuals is a two-way street, but communication between a small business and its customers is a multi-lane highway. Navigate this highway successfully and you increase customer numbers and profits. Set out on this highway unaware, ill-prepared, or unconvinced of its importance, and you will lose ground to your competitors. This course will introduce and reinforce the essential components of written communication that will connect you with existing and potential customers. If you are new to the communications highway, this course will provide the foundation for future development. If your company has some communications expertise, this course will help you strengthen and polish your essential components. Member price: $208.00 -
Crisis Management
$230.00Viable organizations need to be ready for emergencies because they are a fact of doing business. The worst plan is not to have any kind of plan at all, and the best plans are tested and adjusted so that they work over time. Fortunately, you do not need separate plans for fire, weather disasters, and all the different kinds of crises that can occur. One solid plan will help you to prevent, respond, and recover from all crises. This course will help you ensure your organization is ready to manage any kind of crisis. Member price: $184.00 -
Communication orale
$399.00Description Ce cours vous enseignera la communication orale, une compétence essentielle pour réussir au travail, dans l’apprentissage et dans la vie en général. La communication orale est le fondement de l’apprentissage d’autres compétences et constitue la base de l’apprentissage tout au long de la vie. *Devenez membre pour recevoir 20% de reduction -
Food Safety Bundle – Allergens, Recall & Traceability
$729.00FPSC recognizes the importance of Food Safety in all food and beverage processing facilities and has arranged this training bundle to complement processor training libraries. Perfect for new hires or as a refresher for seasoned employees, this bundle provides comprehensive training through three courses: Introduction to Allergens ($225 Value) This course highlights the importance and impact of allergens on consumer safety as well as why allergen awareness and management is a key food industry concern. Learn the causes and effects related to food allergens, the complexities associated with managing and prevention of unwanted food allergens, and the associated Canadian regulatory requirements. Managing Recall in a Wired World ($249 Value) Understand the consequences and effects of product recalls on the food and beverage processing industry. Examine techniques that assist processors to deliver information to the public, consumers, customers, and suppliers that aid in managing recalls effectively. Learn the roles and responsibilities of the recall team with an emphasis on food safety and prevention. Traceability Systems in the Food Manufacturing Industry ($249 Value) The information the Traceability Program provides makes management of product recalls fast and effective, reduces risks of a food safety crisis, and demonstrates that the processors is a responsible manufacturer. This course demonstrates how to develop and implement a Traceability Program for a food processing facility. This course introduces users to the topic of traceability, examines the relationship between traceability and other food safety prerequisite programs and teaches how to design, implement and test the system to ensure it is fully functional. NOTE: These courses are designed to be taken in order, once Introduction to Allergens has begun the other courses will be added to your library to take. *Receive a nationally recognized certificate for participation in each course! Who Should Take This Course? New Hires New Canadians Food Safety Teams Supervisors and Managers Front Line Workers Food Safety Consultants *Become a member to receive 20% off










