• Canadian Workplace Cultures

    $399.00
    Canada is a vast country with many different cultures. Understanding what makes Canada such a diverse country is a critical skill in being a team member in a Canadian workplace. There are various aspects of a Canadian workplace that may not be the same as a workplace in other countries. We will take a close look at topics such as basic Canadian facts, appropriate workplace etiquette including body language, communication skills and common courtesies, as well as the importance of demonstrating adaptability, work ethic, and work initiative. *Become a member to receive 20% off
  • TEMPLATE: Decision to Terminate Checklist

    $3.00
    Terminating an employee and by extension another’s livelihood and career requires careful consideration, checks and adherence to company policies as well as governing laws. This two-page resource allows all employ Policies Include: Termination Checklist Records of Attendance Performance and Disciplinary Action Reviewed All incidents accurately considered and documented Written Evidence exists that parties are aware of job needs and policies Other forms of Disciplinary Action have been considered Decision to Terminate is based on objective Standards This Termination of Employment is consistent with Previous Terminations All Relevant Parties have been Consulted I can justify the termination if the employee takes legal action Common Employee Questions *From Module 10 of HR Toolkit, purchase full Module here.
  • TEMPLATE: Complaint Management Evaluation Grid

    $3.00
    How effective is your complaint management system? This tool will help you assess your organization’s effectiveness in addressing staff complaints and determine if you need to revise your approach. A useful resource when responding to any questions or concerns about your organization’s process and efficacy. Questions Include: Do you treat all complaints without pre-judgment and avoid confrontation? Do you analyze all relevant facts gathered from employees and witnesses before your decision? Do you immediately correct mistakes? Do you explain the reasoning behind decisions taken? Do you aim for solutions that are mutually acceptable? *From Module 1 of HR Toolkit, purchase full Module here.
  • TEMPLATE: Reference Check Guide

    $3.00
    3.6 Reference Check Guide Most employment applications request the ability to conduct a reference check with a prospective candidate’s previous employers. This three-page guide allows your human resources team to easily prepare for, conduct and score candidates based on the process of checking references provided during the application process. Sections Include: Preparing to make a Reference Check Conducting the Reference Check Evaluation & Scoring Common Reference Check Questions Performance Assessment Grid *From Module 3 of HR Toolkit, purchase full Module here.
  • Lock Out Tag Out

    $399.00
    This program is designed to introduce to the topic of Lock Out - Tag Out (LOTO), so you can better comprehend the occupational health and safety instructions given to you on the job as they relate to LOTO and its broader safety topic of energy isolation.
  • Oral Communication

    $399.00
    In the workplace, we communicate with each other in many different ways, from writing messages to using hand signals. One of the most common ways that we communicate in the workplace is by speaking with others. Good workplace communication skills are very important. The best communicators use strategies and techniques to get their message across. During this course, you will learn that using the tips and tools of successful workplace communication will be well worth your time and effort!
  • Human Resources (HR) Toolkit – MODULE 5: Training and Development

    $199.00
    Employee Training and Development is used by organizations to develop the knowledge, skills and abilities of employees in its workforce.  It's an investment in the people who are a fundamental part of the business and who make an impact on the quality, costs and value of products and services being offered to customers. Sound Training and Development Programs are designed with the goal of making a "return on investment" (ROI) towards attaining the organization's goals or performance objectives.  
  • Human Resources (HR) Toolkit

    $899.00
    Backed by government and industry leading LMI (Labour Market Information), the FPSC’s HR Toolkit guides you through 10 streamlined modules. Everything you need to know to work in and run a business in Canada’s largest industry is at your fingertips. Each Module is easy to follow, straightforward and comprehensive. Complete with companion resources ready to use, and easy to adapt to your unique corporate branding.  
  • Trousse à outils pour les ressources humaines – MODULE 10 : Cessation d’emploi

    $199.00
    Une cessation d’emploi involontaire se produit lorsqu’un employeur congédie ou licencie un employé en raison d’un mauvais rendement, d’un motif valable, pour des raisons économiques ou pour toute autre raison pour laquelle il estime que les services de l’employé ne sont plus nécessaires. Bien que le congédiement d’un employé ne soit jamais agréable, il n’est pas nécessaire qu’il soit stressant. Vous pouvez congédier un employé de manière professionnelle et minimiser le risque d’action en justice simplement en étant prêt et en suivant les meilleures pratiques.