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Building Better Teams
$100.00Teams are an important building block of successful organizations. Whether the focus is on service, quality, cost, value, speed, efficiency, performance, or other similar goals, teams are the basic unit that supports most organizations. With teams at the core of corporate strategy, your success as an organization can often depend on how well you and other team members operate together. How are your problem-solving skills? Is the team enthusiastic and motivated to do its best? Do you work well together? This course can help you get there! *Become a member to receive 20% off -
Body Language: Reading Body Language as a Sales Tool
$125.00Body language can make or break our efforts to establish long, trusting relationships. Our body language can help to reinforce and add credibility to what we say, or it can contradict our words. Understanding what signals you are sending, as well as being able to read the signals that your clients send, is an essential skill in sales and throughout our lives. What is your body language saying about you? Find out in this course! Member Price: $100.00 -
Crisis Management
$230.00Viable organizations need to be ready for emergencies because they are a fact of doing business. The worst plan is not to have any kind of plan at all, and the best plans are tested and adjusted so that they work over time. Fortunately, you do not need separate plans for fire, weather disasters, and all the different kinds of crises that can occur. One solid plan will help you to prevent, respond, and recover from all crises. This course will help you ensure your organization is ready to manage any kind of crisis. Member price: $184.00 -
Critical Thinking
$125.00In today’s society, many people experience information overload. We are bombarded with messages to believe various ideas, purchase things, support causes, and lead our lifestyle in a particular way. How do you know what to believe? How do you separate the truth from the myths? The answer lies in critical thinking skills. The ability to clearly reason through problems and to present arguments in a logical, compelling way has become a key skill for survival in today’s world. This course will give you some practical tools and hands-on experience with critical thinking and problem solving. -
Customer Service Training – Critical Elements of Customer Service
$399.00The need to lead, model, and promote the organizational values within a customer service environment is essential for business success. This course will provide you with opportunities to explore your responsibilities within your role as a leader (supervisor or manager) in a customer service environment. Member price: $132.00 -
Delegation – The Art of Delegating Effectively
$155.00Effective delegation is one of the most valuable skills you can master. It reduces your workload and develops employee skills. Delegating prepares employees who work for you to be able to handle your responsibilities and simultaneously allows you to advance to other career opportunities within your organization. Delegation is often one of the hardest skills for a manager to master. However, the skill can be learned. This course will explore many of the facets of delegation, including when to delegate and whom to delegate to. We will also go through the delegation process step by step and learn about techniques to overcome problems. Member price: $124.00 -
Applying HACCP
$250.00This course focuses on how to develop, apply and maintain Hazard Analysis and Critical Control Points (HACCP) in a facility. The goal of this course is to help prevent food safety issues before they happen, rather than afterwards. This training will provide knowledge and strategies which clients can use to successfully develop and implement a HACCP System in the food processing industry. Part 2 of a 13-hour HACCP Pairing. See Part 1: HACCP Essentials *Become a member to receive 20% off -
Food Safety Bundle – Allergens, Recall & Traceability
$729.00FPSC recognizes the importance of Food Safety in all food and beverage processing facilities and has arranged this training bundle to complement processor training libraries. Perfect for new hires or as a refresher for seasoned employees, this bundle provides comprehensive training through three courses: Introduction to Allergens ($225 Value) This course highlights the importance and impact of allergens on consumer safety as well as why allergen awareness and management is a key food industry concern. Learn the causes and effects related to food allergens, the complexities associated with managing and prevention of unwanted food allergens, and the associated Canadian regulatory requirements. Managing Recall in a Wired World ($249 Value) Understand the consequences and effects of product recalls on the food and beverage processing industry. Examine techniques that assist processors to deliver information to the public, consumers, customers, and suppliers that aid in managing recalls effectively. Learn the roles and responsibilities of the recall team with an emphasis on food safety and prevention. Traceability Systems in the Food Manufacturing Industry ($249 Value) The information the Traceability Program provides makes management of product recalls fast and effective, reduces risks of a food safety crisis, and demonstrates that the processors is a responsible manufacturer. This course demonstrates how to develop and implement a Traceability Program for a food processing facility. This course introduces users to the topic of traceability, examines the relationship between traceability and other food safety prerequisite programs and teaches how to design, implement and test the system to ensure it is fully functional. NOTE: These courses are designed to be taken in order, once Introduction to Allergens has begun the other courses will be added to your library to take. *Receive a nationally recognized certificate for participation in each course! Who Should Take This Course? New Hires New Canadians Food Safety Teams Supervisors and Managers Front Line Workers Food Safety Consultants *Become a member to receive 20% off -
HACCP Essentials
$250.00This course provides background information on the Hazard Analysis Critical Control Point (HACCP) technique, describes the pre-requisite programs that provide the foundation for the HACCP system and explains the purpose and scope of HACCP training within the food processing industry. As part of this, the course reviews the causes of food contamination with emphasis on the prevention of biological contamination and identifies and explains the seven HACCP principles. Part 1 of a 13-hour HACCP pairing. See Part 2: Applying HACCP *Become a member to receive 20% off
