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Employee Accountability
$110.00Accountability in the workplace means that all employees are responsible for their actions, behaviors, performance, and decisions. It's also linked to an increase in commitment to work and employee morale, which leads to higher performance. It is proven that organizations who promote accountability are more successful and more productive. In this course, you will learn about what accountability is, how to promote it in your organization, and how to become more accountable to yourself and others. *Become a member to receive 20% off -
Making Training Stick
$199.00We have all participated in training courses or workshops. Some of these have been helpful and useful in our everyday lives and others have seemed redundant and a waste of time. How often have we cheered or grumbled at being asked to participate in a training day? The good news is that all training can be useful and applicable if the trainer keeps some simple tips in mind when developing and applying training. We all learn differently, but there are some truths about learning that can be applicable to most groups and can be tweaked to fit any training session. -
Positive Attitudes in the Workplace
$299.00Attitude is everything! You may be the most skilled or competent person at work, but if you do not accompany your ability to do your job well with a positive attitude, your success will be limited. Your attitude is not only about “how you do your job” and how you choose to behave in all circumstances. It is how you convey yourself to others. Most employees with positive attitudes display several favourable behaviours in the work environment. They are resilient, resourceful, flexible, and open-minded. They radiate inviting energy that positively affects everyone and everything around them. If you can display to your employer, customers and colleagues a sense of positivity, you will quickly become someone they will want to deal with more. The purpose of this course is to equip you with knowledge, tools and practical strategies that will help you develop and maintain a positive attitude so that you can elevate both your professional and personal success. -
Monitoring Budget Performance
$299.00This course provides the food and beverage processing industry supervisor with the knowledge and skills to monitor budget performance within a department or unit, and to communicate with the manager or financial consultants on budget performance. *Become a member to receive 20% off -
Critical Thinking
$125.00In today’s society, many people experience information overload. We are bombarded with messages to believe various ideas, purchase things, support causes, and lead our lifestyle in a particular way. How do you know what to believe? How do you separate the truth from the myths? The answer lies in critical thinking skills. The ability to clearly reason through problems and to present arguments in a logical, compelling way has become a key skill for survival in today’s world. This course will give you some practical tools and hands-on experience with critical thinking and problem solving. -
Customer Service Training – Critical Elements of Customer Service
$399.00The need to lead, model, and promote the organizational values within a customer service environment is essential for business success. This course will provide you with opportunities to explore your responsibilities within your role as a leader (supervisor or manager) in a customer service environment. Member price: $132.00 -
Building your Self Esteem and Assertiveness Skills
$120.00A healthy self-esteem is essential for growth and achieving success. Of all the judgments you make in life, none is as important as the one you make about yourself. Without some measure of self-worth, life can be painful and unrelenting. In this course, you will discover some techniques that can dramatically change how you feel about yourself, and how you approach the world to get the things that you want.










