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Customer Service Training – Critical Elements of Customer Service
$399.00The need to lead, model, and promote the organizational values within a customer service environment is essential for business success. This course will provide you with opportunities to explore your responsibilities within your role as a leader (supervisor or manager) in a customer service environment. Member price: $132.00 -
Food Safety Culture and You
$199.00This course discusses the importance of following food safety procedures and practices when working in Canadian food companies, as these are part of food safety culture. It outlines the role of governments and food companies in protecting the food supply and identifies how consumers can be negatively affected by improper practices. It covers the important role food workers have in following procedures and telling supervisors and coworkers of food safety problems. Participants will learn the important role of food workers have in supporting their workplace food safety culture. By following food safety practices, food workers help their employer to protect the consumer, meet government regulations and address business needs. *Become a member to receive 20% off -
HACCP Fundamentals
$199.00This course provides an understanding of Hazard Analysis and Critical Control Points (HACCP) and the importance of having a food safety program. This introductory program outlines how every person working at that facility can have either a positive or a negative impact on food safety. Participants should be able to explain the benefits of a HACCP system, understand hazards and how they can be controlled, and the importance of GMP and Prerequisite Programs. -
Industrial Workplace Safety
$399.00Worker safety is of premier importance. Food processing is often on an industrial scale with automated equipment and many potential hazards. Being aware and trained to deal with these potential hazards and workplace situations is critical for employee safety. This course will provide workers in the food processing industry with knowledge of the safety requirements necessary to ensure a healthy and safe work environment. *Become a member to receive 20% off -
Employee Accountability
$110.00Accountability in the workplace means that all employees are responsible for their actions, behaviors, performance, and decisions. It's also linked to an increase in commitment to work and employee morale, which leads to higher performance. It is proven that organizations who promote accountability are more successful and more productive. In this course, you will learn about what accountability is, how to promote it in your organization, and how to become more accountable to yourself and others. *Become a member to receive 20% off -
I AM SEAFOOD: Introduction to the Canadian SEAFOOD Industry
$199.00As one of the oldest food processing industries in Canada, we will explore the many potential employment and career opportunities in the Canadian fish and seafood industry. Participants will learn the importance of Seafood to Canadians as well as the importance the government places on fish and seafood safety. These measures help ensure Canada’s high international ranking and determine your role in maintaining this high standard. *Become a member to receive 20% off -
COVID-19 & Food Processing
$399.00This course will help you integrate into Canada as a Temporary Foreign Worker during the worldwide outbreak of Covid-19. We have prepared 6 modules of information that will help you be prepared to integrate into Canada comfortably as a temporary foreign worker during Covid-19. We will review the effects Covid-19 has had on immigration across Canada and how it may also affect you as a temporary foreign worker. *Become a member to receive 20% off -
Workplace Essentials: Thinking Skills
$132.00This course addresses thinking skills, which are high on the list of skills which extensive government and industry research has identified as essential to success in work, learning and life. These skills provide the foundation for learning other skills and are the cornerstone of lifelong learning. Lifelong learning and workplace skills training are closely linked to productivity, adaptability and innovation, all vital elements of today’s competitive and rapidly changing global business environment. This course provides guidelines for making decisions, solving problems, thinking critically, resolving staff conflict, improving products and processes, providing quality control, and facilitating change. *Become a member to receive 20% off -
Lock Out Tag Out
$399.00This program is designed to introduce to the topic of Lock Out - Tag Out (LOTO), so you can better comprehend the occupational health and safety instructions given to you on the job as they relate to LOTO and its broader safety topic of energy isolation.
