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Developing Your Training Program
$199.00Training is an essential element of development in any organization. Being knowledgeable and continuing to learn throughout your career can make you a very valuable asset. We also know that training and orientation (or ‘onboarding’) for newly hired employees is a key factor in retention. In order for training to be valuable, the person that designs and plans the training must have an excellent understanding of what the training objectives are. In addition, if the trainer is able to research the strategic objectives of the company providing the training to their staff, what resources are available, and what elements of those plans can enhance the training experience, the entire experience is much more meaningful. At the same time, if a trainer is aware of any barriers that training could present (such as trainees being on call during a session, having to spread training over a long period of time, or trainees who are not accustomed to theory or classroom types of presentations), then the trainer can present a much stronger program that is tailored specifically to the participants’ needs. This course is designed for a trainer who wants to develop training programs that are meaningful, practical, and will benefit both trainees and the organizations they work for. -
Managing the Virtual Workplace
$300.00The International Data Corporation estimates that by 2020 mobile workers will account for nearly three quarters of the workforce in the United States. Make sure you’re on top of the virtual workplace trend with this one-day Managing the Virtual Workplace training course. Through this course you will understand the advantages to business and employees of remote work, as well as the disadvantages that can be associated and the best ways to manage them. Learning Objectives: After completing this course, you will be able to: Create a virtual workplace strategy. Develop, implement, and maintain telecommuting programs. Build a virtual team and lead them to success. Plan and lead virtual meetings. Use technology to support your virtual workplace. Overcome cultural barriers when leading virtual teams. Develop your virtual leadership skills. *Become a member to receive 20% off -
Empathy at Work
$299.00One of the most important reasons to become more empathetic is that empathy, as an emotional intelligence skill, is the key to unlock better and healthier relationships with others. Historically, our survival has depended on empathy because we are social beings who need others to grow and thrive. Employees with high levels of empathy can understand a situation from another person’s perspective and react with care and compassion. This means that employees are able to build true, empathetic connections with one another, which enhances relationships, collaboration, inclusion and diversity in the workplace. When empathy is valued and practiced in the workplace, it benefits everyone. Employees improve their well-being, confidence, and job satisfaction, which makes them happier. Happy employees go above and beyond to serve customers, which translates into higher performing business and prosperity for their communities. *Become a member to receive 20% off -
The Spark Within
$399.00This industry report looks at generational perspectives in Canada's Labour Force. *Become a member to receive 20% off -
Bullying in the Workplace
$99.00Bullying is called the silent epidemic. Although half of workers have experienced or witnessed bullying, policies and laws dealing with it are far less prevalent. This is, in part, because bullying can be hard to identify and address. People wonder, what does bullying look like? How can we discourage it in our workplace? What can I do to protect my staff and co-workers? All of these questions (and more!) will be answered in this course. -
Transferable Skills
$199.00This course is about the skills we use in our daily lives, the skills we take with us in new situations, and the skills we use on the job. We will explore their relationships with each other and how we can apply these skills to finding careers in Food Processing. -
Monitoring Budget Performance
$299.00This course provides the food and beverage processing industry supervisor with the knowledge and skills to monitor budget performance within a department or unit, and to communicate with the manager or financial consultants on budget performance. *Become a member to receive 20% off -
Introduction to Quality Assurance and Quality Control
$299.00This course covers the roles and responsibilities of Quality Assurance and Quality Control in developing a Quality System. Participants will go through the background of the roles as well as what is important to understand when implementing Quality Systems. This course is applicable to all personnel in a food processing plant with roles in determining quality: owners, supervisors, quality manager, quality technician, production personnel, sanitation team, plant manager, food safety team, etc. *Become a member to receive 20% off -
Customer Service Training – Critical Elements of Customer Service
$399.00The need to lead, model, and promote the organizational values within a customer service environment is essential for business success. This course will provide you with opportunities to explore your responsibilities within your role as a leader (supervisor or manager) in a customer service environment. Member price: $132.00
