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Employee Accountability
$110.00Accountability in the workplace means that all employees are responsible for their actions, behaviors, performance, and decisions. It's also linked to an increase in commitment to work and employee morale, which leads to higher performance. It is proven that organizations who promote accountability are more successful and more productive. In this course, you will learn about what accountability is, how to promote it in your organization, and how to become more accountable to yourself and others. *Become a member to receive 20% off -
Customer Service Training – Critical Elements of Customer Service
$399.00The need to lead, model, and promote the organizational values within a customer service environment is essential for business success. This course will provide you with opportunities to explore your responsibilities within your role as a leader (supervisor or manager) in a customer service environment. Member price: $132.00 -
Workplace Harassment: What It Is & What To Do About It
$200.00Have you ever been in a social situation where you felt uncomfortable? We all experience them from time to time, but what happens when harassment is caused by circumstances you or a colleague you know is subjected to at your workplace every day? There is no reason anyone should feel uncomfortable in their workplace environment, and to this end we offer a comprehensive course to clearly define what constitutes harassment and how to address it from your role in your organization whichever that may be. Now is the time to speak up. By the end of this course learners of every background will know if an action is acceptable at work. If they are the victim of or witness an action that is not they will know what to do. Stand up for fair treatment and safe, enjoyable workplace environments. Take our workplace harassment course today! -
Interview Skills for the Food & Beverage Processing Industry
$99.00Interview Skills for the Food and Beverage Industry addresses the many Interview skills and practices required for finding employment in the Canadian work environment. This course provides strategies, tips, and guidelines for understanding the Canadian hiring process, developing effective cover letters and resumes, being successful in job search activities, knowing what to wear to interviews, and what to expect and do before, during, and after a job interview. *Become a member to receive 20% off -
Introduction to Regulatory Requirements
$299.00Working with people is one of the most important factors of team environments. This is especially important for supervisors, management or anyone responsible for the time, performance and talent of others. This course will provide tools and strategies to better supervise, motivate and manage your teams effectively. *Become a member to receive 20% off -
Communicate, Engage, Retain!
$99.00The building blocks for employee communications in the workplace are featured in this industry report. It includes two business cases to help and supportive tips for: Communication with employees, Engaging them, and, Ultimately, retaining them. *Become a member to receive 20% off -
How to Attract, Recruit and Retain Talent
$300.00This course will introduce participants to candidate-centric recruiting, including tips and techniques that drive positive candidate experience, strengthen recruitment, maintain engagement and improve retention of new employees. *Become a member to receive 20% off -
Measuring Training Results
$199.00There are lots of good reasons to offer training, and even more reasons to participate and take training. But there is also an accountability element, where we ask ourselves: - What was the value of that training? - Did we meet the objectives that were set out? - Did the training bring about some kind of lasting change in behavior? In this course, we’ll explore the essential elements in evaluating training and measuring results, while creating a process that is simple for trainers and human resource practitioners to implement. -
Bullying in the Workplace
$99.00Bullying is called the silent epidemic. Although half of workers have experienced or witnessed bullying, policies and laws dealing with it are far less prevalent. This is, in part, because bullying can be hard to identify and address. People wonder, what does bullying look like? How can we discourage it in our workplace? What can I do to protect my staff and co-workers? All of these questions (and more!) will be answered in this course.
