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TEMPLATE: Application Screening Grid
$3.00Streamline your process of candidate selection with this employee screening grid. Each candidate can be easily scored for their training, experience, and competencies and compared in this chart. Easily customizable to highlight skills and abilities essential for your positions. Sections Include: Scoring Scale Relevance of Training Relevance of Experience Mastery of Competency *From Module 3 of HR Toolkit, purchase full Module here. -
TEMPLATE: Coaching Program Checklist
$3.00Coaching can be challenging to initiate successfully. Often successful employees that excel in their duties and abilities may lack the skillset to effectively coach or mentor their colleagues and comrades. This three-page checklist covers the need for coaching in your business, who would be suitable as a mentor or coach, coaching self-evaluation guides and an on the job coaching checklist. Questions Include: Coaching Program Checklist Would You Be a Good Coach? On-The-Job Coaching Checklist Are you communicating your performance expectations, so employees can base their development goals on clear standards? Are you asking questions designed to assist employees in finding their own effective solutions to problems? Are you modelling or demonstrating tasks employees can follow effectively? Are you following up periodically after initial training phases are complete to gauge progress and effectiveness? *From Module 5 of HR Toolkit, purchase full Module here. -
Introduction to Internal Audit
$299.00This course provides information that assists the learner to understand why Internal Audits are done, by whom and how they are done. The course outlines the Internal Audit system, definitions, the planning phase, implementation and monitoring, verification practices, and documentation required for effective internal audits. Finally, the course aids the learner to understand the Internal Audit system’s functions. -
Customer Service Training – Critical Elements of Customer Service
$399.00The need to lead, model, and promote the organizational values within a customer service environment is essential for business success. This course will provide you with opportunities to explore your responsibilities within your role as a leader (supervisor or manager) in a customer service environment. Member price: $132.00 -
Workplace Diversity
$118.00The great variety of differences between people in today’s work environment comes with opportunities and challenges. Communication, adaptability and change are prime requirements for employees to work together productively and harmoniously. Further, with workplace diversity continually increasing, forward looking companies and organizations see the need to be proactive in successfully developing diverse, inclusive work environments. This course provides guidelines for defining and managing diversity, understanding Canada’s diverse labour market, managing five generations working together, legal requirements for the Canadian workplace related to diversity and inclusion, knowing the programs for recruiting foreign workers, building an inclusive workplace, and developing a diversity program. -
TEMPLATE: Interview Guide & Candidate Evaluation Chart
$3.00The process of preparing for and selecting the best candidates for your business needs can be streamlined and efficient. This guide builds on the Application Screening Grid to encourage focus on a select few core competencies to score each applicant on during the interview process. This three-page resource includes scoring standards, customizable competency evaluation exercises for applicants to complete and tips on how to guide the interview process to make effective use of the time spent with each candidate. Sections Include: Interview Preparation Interview Process Establishing Rapport Sample Competency Evaluation *From Module 3 of HR Toolkit, purchase full Module here. -
Tecnología digital
$399.00Este curso cubrirá cómo la tecnología digital implica el uso de herramientas y software digitales; la aplicación de medidas de seguridad para proteger el hardware, el software y los datos personales; y la comprensión del uso de la información digital. *Hazte socio y disfruta de un 20% de descuento* -
Crisis Management
$230.00Viable organizations need to be ready for emergencies because they are a fact of doing business. The worst plan is not to have any kind of plan at all, and the best plans are tested and adjusted so that they work over time. Fortunately, you do not need separate plans for fire, weather disasters, and all the different kinds of crises that can occur. One solid plan will help you to prevent, respond, and recover from all crises. This course will help you ensure your organization is ready to manage any kind of crisis. Member price: $184.00 -
Trousse à outils pour les ressources humaines – MODULE 7 : Maintien en poste
$199.00La gestion de votre entreprise pour le maintien en poste des employés comprend des mesures stratégiques pour garder les employés satisfaits, motivés et engagés afin qu’ils restent employés et pleinement productifs au sein de votre organisation. Un programme complet de maintien en poste des employés comprend la mesure du roulement du personnel, le bilan de la satisfaction des employés et la compréhension des raisons pour lesquelles les employés quittent l’organisation. Les pratiques quotidiennes qui favorisent un environnement de travail sain et une communication efficace soutiennent ces efforts et contribuent en fin de compte au maintien en poste des employés.
