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Customer Service Training – Critical Elements of Customer Service
$399.00The need to lead, model, and promote the organizational values within a customer service environment is essential for business success. This course will provide you with opportunities to explore your responsibilities within your role as a leader (supervisor or manager) in a customer service environment. Member price: $132.00 -
Trousse à outils pour les ressources humaines – MODULE 2 : Planification des ressources humaines
$199.00La planification des ressources humaines est un processus que les gestionnaires utilisent pour prendre des décisions sur les meilleures façons d’allouer le budget de fonctionnement d’une organisation et ses employés. Dans le cadre du processus de planification des ressources humaines, les gestionnaires examinent les objectifs opérationnels afin de prévoir la demande d’employés d’une organisation et d’observer les conditions du marché pour anticiper l’offre future de talents. -
TEMPLATE: Safety Footwear Reimbursement Form
$2.00This form outlines all fields required when the company purchases and owns an employee’s safety equipment. Complying with safety standards is vital in any industry, however is especially important when working in Food Manufacturing. Footwear is one of the most common requirements all employees must comply with in order to work safely. This cost can be a lot to ask of new hires before any wages have been earned, and it is common for employers to absorb the cost and introduce regulations like footwear cannot be removed from designated locations in the workplace to maximize safety. *From Module 4 of HR Toolkit, purchase full Module here. -
Generation Gap – Closing the Generation Gap in the Workplace
$100.00There are currently five generations in the workforce. Only a few short years ago employers who were expecting to be faced with mass retirements are now looking at accommodating workers who cannot afford to retire, or are simply healthy and happy enough they’d like to stay at work. However, the labor force continues to put in hard work and lots of strategy to find the right people to fill vacancies and to be able to serve their customers. This course examines the history and reality of the generation gap, especially for recruiters and succession planning. In it, we will explore whether defining the actual limits of each generation is most important, or whether the merits of people within the context of employment is the bigger issue. After all, understanding others helps us to understand ourselves and to manage the people that we work with. We will also explore problems, solutions, and strategies to help overcome issues of the generation gap. Member price: $80.00 -
Human Resources (HR) Toolkit
$899.00Backed by government and industry leading LMI (Labour Market Information), the FPSC’s HR Toolkit guides you through 10 streamlined modules. Everything you need to know to work in and run a business in Canada’s largest industry is at your fingertips. Each Module is easy to follow, straightforward and comprehensive. Complete with companion resources ready to use, and easy to adapt to your unique corporate branding. -
初级消毒
$399.00描述 本课程为食品加工行业的环卫工人（更具体地说，是那些从事或将从事环卫工作的人员）提供与清洁和卫生原则以及常见食品行业实践相关的基本背景知识。它还提供了有关特定设施清洁和消毒程序的详细说明。 *成为会员可享20%折扣 -
Seguridad industrial en el sitio de trabajo
$399.00Descripción La seguridad de los trabajadores es primordial. El procesamiento de alimentos suele realizarse a escala industrial, con equipos automatizados y muchos peligros potenciales. Para la seguridad de los trabajadores es fundamental ser conscientes de estos posibles peligros y situaciones en el lugar de trabajo y recibir la formación necesaria para hacerles frente. Este curso proporcionará a los trabajadores de la industria alimentaria conocimientos sobre los requisitos de seguridad necesarios para garantizar un entorno de trabajo saludable y seguro. *Hazte socio y disfruta de un 20% de descuento*
